Lately an activities program hasnt been visible and no matter what time I visit i see no evidence of activities. Sometimes it feels like pulling teeth to get informstion from staff. Howver saying that Mum is happy and the home has a nice feel about it
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Larissa5543
8 years ago
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carers excepting money from residents food is microwaved before serving to keep it hot insteadof using bottoms and tops to keep it hot.I feel there is no care factor. some people struggling to eat and no carers to help.