Staff did not follow up adequately or in a tmeley manner eg medication issue 5days. Person lost weight dramatically family asked for the follow up and what to have in place to check, were heard to say waste of time. Parent has a severe dislike to a particular food, all particular food in the group were removed from her diet with no consultation and parent was told she needed a diagnosis for the severe dislike. There were other instances that ca...

Wonderful staff who looked after my husband until he died.Thumbs up to all of them.