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25 Parkhill Dr, Berwick VIC 3806
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Operator Average Quality
(38 Reviews)
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- Quality of information provided
- Helpfulness of staff
- Quality of ambiance & general environment
- Overall quality
- Quality of building
- Quality of staff & care
- Quality of food
- Quality of lifestyle & wellbeing
- Overall quality
Craigcare Berwick (03) 9705 4600
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
CraigCare Berwick in high care was terrible. When my father arrived from hospital it took 7 hours to have his pad changed, the nurse on did not read his file and tried to give him water when he as only allowed thickened drinks due to aspersion and by the middle of the night he got very sick and nurse rang my sister, didn’t ring doctor first and said he is frothing at the mouth would you like me to ring a doctor and she said no an ambulance and the parametics were discussed that he was left so long- real lack of care.
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2
My mother had resprite several times in Craig Care Berwick Victoria, several times. I found it to be like a family atmosphere. The staff were extremely welcoming and friendly. I would be happy there myself ðŸ˜ÂÂ
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The staff there all know my Mum by name and treat her with dignity and respect. I am very happy with the care she receives.
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Quality care , lifestyle acrivities and communication. Staff are supportive and friendly.
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Have found the staff to be very supportive and caring and go over and above their job description with caring for my father.
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Excellent staff, great ambience, caring, lots of activities
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1
Excellent staff who are caring , professional, helpful and friendly Plent of different lounge rooms and activities. Nursing staff a professional and vigilent. So happy with the facility
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The staff are friendly and compassionate.
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1
I find craigcare to be of a very high standard as far as care goes the people are lovely , kind and honest . The new building for low care is wonderful however the high care is much older and more clinical .there has been refurbishment done within the last year and this does make a difference . Those people who are in high care get the treatment they need and I understand that it needs to be as it is for high care patients . My father in law is a low care in high care due to not having a bond ,this I find sad because every one deserves to be comfortable in there last years . So my main gripe is that those without money have to go into the high care section
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1