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Estia Health Bannockburn

3.29 7 Reviews | Write a Review

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(160 Reviews)

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Review Estia Health Bannockburn
7 reviews sorted by Date Rating Type
Eldora6363 Sep 25, 2018

Most disgusting facility ever. I wouldn,t send my worst enemy there. They look after your loved ones when you are watching them and ignore their existence when you leave. They treated my elderly mother like she was a nuisance , didn't clean her properly, made her sleep on the floor in case she fell, turned her monitor off at night so they couldnt hear her and if she didnt eat her breakfast due to being still asleep, took her meal away and made her wait until morning tea. This place is short staffed, very nice on the surface or if you are in respite, and once your loved one is booked in,,,,,,forget to care for them...They are too busy getting another new resident.

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Angeline2891 Dec 14, 2015

Amazing facility. If anything was amiss, it was dealt with immediately

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Ruth Howells Jul 02, 2015

My mum and dads care was excellent. Couldn't fault the staff.

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aibjtb Jun 26, 2015

No idea....mother dying, family sitting by her bed and the staff let the ambulance drivers take a dead persons body out the main door past residents and visitors

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Mollie4967 May 30, 2015

The staff rushed mum,they woke her early everyday for breakfast. I was promised individualised care but Mum didn't get that, she was a number in the system, Often you couldn't understand the staff member to have a conversation especially over the phone due to their heavy Indian accent. I felt that often no-one really knew what was going on, I didn't and neither did mum.

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Jimmy1 May 18, 2015

The only thing I have to complain about is that laundry does not always return. It gets lost in the process even with name tags

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Allan4071 May 16, 2015

Staff are very thorough. Food could more generous. A lot of clothing goes missing through the laundry system even though it is named.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Estia Health Bannockburn

Set in picturesque countryside outside Geelong, Estia Health Bannockburn offers residents a welcoming and supportive environment with the highest quality care.Featuring stylish and comfortable décor indoors, complemented by landscaped gardens and surrounding native bushland outside, the single level residence is a short distance from Bannockburn’s shopping area.

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