My parents were both in Ferndale Gardens about five years ago. Staff treated them with dignity and respect. Because of this my brother elected to go here (aged 70) and again they are treating him with dignity and respect. I believe he is safe and very well looked after.
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Griffin2138
6 years ago
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The wound care of my mother was not good. I felt that much more could be done. The morning after my mother passed we went to clear my mother’s room and was so sad that all her possessions had been put in plastic bags in a trolley in a cupboard. I felt that we as a family should have been given the opportunity to pack her things as part of the grieving process.From a staff person I know that they had objected b...
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Aron227
8 years ago
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I could not fault Ferndale Gardens at Mortdale NSW. The care and support we received for my Parents-in-Law, made a difficult time less stressful. The lack of a 5th star on quality of food was in memory of my mother-in-law who saw herself as a food expert but truly the food was excellent. The staff took the time to chat with my father-in-law who had become socially isolated due to his failing health and to engage him in many activities he found s...
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Lilian Smith
8 years ago
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I am happy with where my mum is. I do think that the ancillary staff need more training in understanding dementia.
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Karen
8 years ago
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I found it annoying and hurtful that when my father was in care with dementia, in the high care section, most of the conversations my sister and I had with staff was them continually telling us that he is frustrating as he cant remember. They would say we explain to him what is to happen then he keeps asking and asking so we tell him to be quiet.
I did not like this at all as this was the reason my father had to forego living on his own, his sho...
FERNDALE GARDENS AT MORTDALENEW GENERATION IN AGED CARE 136 EXTRA SERVICE AGED CARE PLACES 106 SINGLE SUITES WITH ENSUITE 15 TWIN DELUX SUITES WITH ENSUITEFacility features:-Cafe / LibraryHairdressing SalonGymnasiumCinema / KioskFunction RoomAllied Health Consult RoomReflection RoomResident LaundryLuxury Mini BusMini Bowling GreenMini GolfGenerous single or twin suites with private ensuiteFurnished in an elegant home-like styleFully Air ConditionedWall mounted televisionsMini kitchenette with bar fridgeElectric BedsPrivate Telephone AccessFoxtel AccessInternet Access
Available RoomsUpdated as of March 2022
Room Name A2ES - (LUXURY)
Type Single room + ensuite
Occupancy 1
No of rooms 82
Room Size (sqm) The rooms are in Excess of 17.50 sq metres each.
Room Description
The rooms are in Excess of 17.50 sq metres each. The rooms are fitted with electric high/low beds, built-in wardrobes, kitchenette and bar fridge. All rooms have flat-screen televisions, cable TV and private telephones.
Common Areas Description
All common areas are extensively furnished. Quality furniture of a superior fabric and style, maintained to a high standard, comparable to furniture found in people's home is located throughout the Services. This includes mantel pieces/fireplaces, piano, display tables and hall tables. Reverse cycle air-conditioning is also provided throughout the Service. Ferndale also has a substantial landscaped garden which is readily accessible to all residents.
Room Name A1ES (PENTHOUSE)
Type Single room + ensuite
Occupancy 1
No of rooms 19
Room Size (sqm) The rooms are in excess of 17.5 sq metres each.
Room Description
The rooms are in Excess of 17.5 sq metres each. The Rooms are fitted with electric high/low beds, built-in wardrobes, kitchenette and bar fridge. All rooms have flat-screen televisions, cable TV and private telephones.
Common Areas Description
To be provided
Room Name B1ES - (DELUXE)
Type Shared room + ensuite
Occupancy 2
No of rooms 15
Room Size (sqm) The rooms vary between 22.00 sq Meters to 27.00 .
Room Description
The rooms vary between 22.00 sq Meters to 27.00 sq Meters The rooms are fitted with electric high/low beds, built-in wardrobes, kitchenette and bar fridge. All rooms have flat-screen televisions, cable TV and private telephones.
Common Areas Description
All common areas are extensively furnished. Quality furniture of a superior fabric and style, maintained to a high standard, comparable to furniture found in people's home is located throughout the Services. This includes mantel pieces/fireplaces, piano, display tables and hall tables. Reverse cycle air-conditioning is also provided throughout the Service. Ferndale also has a substantial landscaped garden which is readily accessible to all residents.