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McKissock Dr, Kingscliff NSW 2487
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Operator Average Quality
(9 Reviews)
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Feros Village Wommin Bay (02) 6674 4177
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
Staff are lovely but not enough of them. Originally we were told there would always be an RN on site, not happening. They are on call at night, not good enough. Food is disgusting.
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The staff have been cut back. There is now no RN on duty 24hrs, they are on call for the night shift, this is unacceptable. The food is disgusting. We have offered to complain but our Mum is worried about repercussions. Aged Care is not cheap, they are not getting the service that they are paying for.
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Facility is undergoing renovation so hopefully residents rooms will be upgraded. Staff do a great job but are very understaffed. Overall, my mum is very comfortable living there.
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