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Fig Tree Point Aged Care Facility

3.89 9 Reviews | Write a Review

Operator Average Quality
(20 Reviews)

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Review Fig Tree Point Aged Care Facility
9 reviews sorted by Date Rating Type
Gayle01 Mar 10, 2020

All the staff at Fig tree have made my mum feel welcome and loved since she arrived. Staff are always happy to assist and are very polite. The million dollar views are fantastic! The activities program is second to none...its more like a resort than an Aged Care home. Very professional staff and management from the minute you walk in the door. Highly recommend Fig Tree.

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Ova1271 Sep 27, 2018

More than a year on, still an excellent place to live for Mum. However, families must be vigilant because as across the industry, staffing is always an issue, training levels can be inadequate and issues which affect loved ones will always need to be addressed. In person (face to face, email etc)and immediately. Get involved not dump and run!

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Beth7129 Sep 26, 2018

Dad had one wonderful year at Figtree, the views, food

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Bette9409 Sep 25, 2018

Fig Tree Point Aged Care looks top drawer from the outside with its superb end of a ridge overlooking Lake Macquarie at its foot. 18 months later my Mum is very happy

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Emmalee1637 Jan 05, 2018

There is much better out there. Looks can be deceiving.

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Calista2844 Jan 01, 2018

The staff to resident ratios are dangerous and a risk to the safety of the residents. At times there is only one staff member caring for 30 residents. Residents are regularly left with sub-par care. Staff are unable to effectively care for the amount of residents at the facility. Management need to evaluate whether the profits from low staffing ratios are worth the risks to the residents in their 'care'.

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Bron Field-R Jul 13, 2017

Fig Tree Toronto NSW - Residential Care Facility. Our Mum has been there for 3 months. The first few weeks were difficult for her as she moved from shared to individual unit residency. Mum now has her own unit and the World has changed for her; from limited at home care and space to a more independent life.

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carollumbey May 24, 2015

Figtree Aged Care Facility in Toronto NSW is located in an amazing position on the edges of Lake Macquarie. The staff are caring and do their best to make all their residents feel safe and happy.

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Terrance1890 May 14, 2015

Figtree Aged Care provides my Mum with staff that care , friends, great view and good food. I feel that we have made an amazing choice for Mum, if she can't stay at home than this has been the best that all the family is happy with too.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Fig Tree Point Aged Care Facility

- Low care, high care, palliative care and respite care - Additional hotel-type services available through Extra Services- Safe, secure facility with spacious private and shared suites- Bright, comfortable, home-like environment- Stimulating lifestyle act

Available Rooms

Room Name

Tier F2

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

23.47

Room Description

Private comfortable single rooms in hostel-style accommodation with an ensuite bathroom balcony access from room and lake views.

Common Areas Description

Residents have access to all common areas at Fig Tree Point. Several spacious lounge rooms and sitting areas are available equipped with Foxtel television and DVDCD playing facilities a cinema is also available for film screenings and music. For further entertainment a library talking books with borrowing facilities and recreational equipment are always available. Residents may utilise any of the multiple dining rooms for meals as well as the beautiful outdoor gardens and large veranda areas directly overlooking Lake Macquarie.

Room Name

Shared

Type

Shared room + shared bathroom

Occupancy

3

No of rooms

0

Room size (sqm)

38.44

Room Description

Homely welcoming shared rooms with external views and comfortable space for three residents. Residents have access to a shared ensuite.

Common Areas Description

Residents have access to all common areas at Fig Tree Point. Several spacious lounge rooms and sitting areas are available equipped with Foxtel television and DVDCD playing facilities a cinema is also available for film screenings and music. For further entertainment a library talking books with borrowing facilities and recreational equipment are always available. Residents may utilise any of the multiple dining rooms for meals as well as the beautiful outdoor gardens and large veranda areas directly overlooking Lake Macquarie.

Room Name

Tier F1

Type

Single room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

14.5

Room Description

Private comfortable single rooms in hostel-style accommodation with shared external bathroom balcony access from room and lake views.

Common Areas Description

Residents have access to all common areas at Fig Tree Point. Several spacious lounge rooms and sitting areas are available equipped with Foxtel television and DVDCD playing facilities a cinema is also available for film screenings and music. For further entertainment a library talking books with borrowing facilities and recreational equipment are always available. Residents may utilise any of the multiple dining rooms for meals as well as the beautiful outdoor gardens and large veranda areas directly overlooking Lake Macquarie.

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