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Forest Lake Lodge

3.6 5 Reviews | Write a Review

Operator
Forest Lake Lodge

Operator Average Quality
(5 Reviews)

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  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Forest Lake Lodge     (07) 3278 9486

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Review Forest Lake Lodge
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
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Quality of lifestyle & wellbeing
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5 reviews sorted by Date Rating Type
Lee Jewell Sep 10, 2019

My father suffered greatly and unnecessarily in the hands of incompetent staff until he recently passed away, despite our constant complaints and reviewing his care plan which was never implemented correctly by staff. Unfortunately our family is only left with memories of how badly he was neglected and suffered so much.

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Suzie Overell Sep 25, 2018

My mother has been in the memory retreat for dementia 8 months and we visit any time of day or night, so far happy with care given and seen.

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Theodora2229 Sep 25, 2018

ROOM IS GOOD FOOD IS OK SETTING IS AVERAGE STAFF MOSTLY GOOD, RANGE (FROM OK TO VERY GOOD).

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Nikita6357 Jul 31, 2017

Forest Lake Lodge has consistently provided quality care and service to my elderly father. The rooms at Forest Lake may not be as large or as fancily appointed as other, newer nursing homes, but it is a total relief to have my Dad there and a joy to visit. One very noticeable factor is that Forest Lake has sufficient staff on duty at all times, which is not the case at other facilities.

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Alfredo7712 Jul 23, 2014

The Director of Nursing "Clayton" provided a very professional tour of the Facility. We didn't even make an appointment. His knowledge of the industry was very impressive and allowed our dad to remain on a full pension. Care provided is exceptional, transparent with 24 hour access to nursing staff. Our father entered under the Dementia Wellness Program designed by the Director of Nursing. After 2 months in the secure unit my dad's cognition improved and dad now resides in the high care area. His cognition improved so much when we take dad shopping dad can recall items we purchased. All I can say is amazing! We looked at many Facilities but decided on Forest Lake as out of all the Facilities we viewed the staff are friendly, clinical care is exceptional, food is restaurant quality residents are happy, very home like feel and the Director of Nursing clinical skills and knowledge of Dementia to be honest was higher than any dementia doctor we visited. I feel I have my dad back couldn't be happier.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Forest Lake Lodge

Low care, High Care, High Care Dementia Specific, Respite all levels

Available Rooms

Room Name

Superior D

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

18.4

Room Description

Our exquisite rooms cater for both high and low care including respite. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Our rooms have large access doorways disability access and include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails sensored bathroom lighting high quality vanities and tap ware and other safety features. We encourage you to maintain independence as much as possible and each room has a large private en-suite with own washing machine and dryer with the option of free in-house laundrette services. Individually controlled reverse cycle air-conditioners are fitted in each room for the resident to adjust to meet their personal comfort levels. Beautiful carpet allowing unrestricted use of mobility devices some of our Residents even use motorised scooters. Amazing large windows to view outdoor areas and beautiful natural light within fills the room.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Residents may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Superior A

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

33

Room Description

Our exquisite rooms cater for both high and low care including respite. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Our rooms have large access doorways disability access and include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails sensored bathroom lighting high quality vanities and tap ware and other safety features. We encourage you to maintain independence as much as possible and each room has a large private en-suite with own washing machine and dryer with the option of free in-house laundrette services. Individually controlled reverse cycle air-conditioners are fitted in each room for the resident to adjust to meet their personal comfort levels. Beautiful carpet allowing unrestricted use of mobility devices some of our Residents even use motorised scooters. Amazing large windows to view outdoor areas and beautiful natural light within fills the room.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Residents may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Superior B

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

24

Room Description

Our exquisite rooms cater for both high and low care including respite. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Our rooms have large access doorways disability access and include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails sensored bathroom lighting high quality vanities and tap ware and other safety features. We encourage you to maintain independence as much as possible and each room has a large private en-suite with own washing machine and dryer with the option of free in-house laundrette services. Individually controlled reverse cycle air-conditioners are fitted in each room for the resident to adjust to meet their personal comfort levels. Beautiful carpet allowing unrestricted use of mobility devices some of our Residents even use motorised scooters. Amazing large windows to view outdoor areas and beautiful natural light within fills the room.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Residents may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Dementia Secure B

Type

Single room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

18.18

Room Description

Our exquisite rooms cater for both high and low care including respite. Our Dementia secure room is via keypad entry. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Fully secure outdoor areas with free flowing walking paths. Our Diversional therapy program assists residents to maximise quality of life in a caring and supportive framework. Each residents care is individualised with programs and assistive therapies such as pet animals fiddle aprons fiddle boxes and daily twilight activity programs. Many residents whom enter our secure unit eventually recover sufficiently to enter other areas of Facility. Our rooms have large access doorways include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails sensored bathroom lighting high quality vanities and tap ware and other safety features including sensor mats. We encourage you to maintain independence as much as possible and each room has a large private en-suite. Individually controlled reverse cycle air-conditioners are fitted in each room for the staff and resident to adjust to meet the residents personal comfort levels. Amazing large windows to view outdoor areas and beautiful natural light within fills the room.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Residents may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Classic Deluxe

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

10

Room Description

Our exquisite rooms cater for both high and low care including respite. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Room type caters directly for the care needs of the Resident to ensure safety and maximum Quality of Life. In these rooms we may need to utilise assistive lifting devices and specialised beds and mattresses. Our rooms have large access doorways disability access and include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails high quality vanities and tap ware and other safety features. Individually controlled reverse cycle air-conditioners are fitted in each room for the resident to adjust to meet their personal comfort levels.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Residents may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Superior C

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

19

Room Description

Our exquisite rooms cater for both high and low care including respite. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Our rooms have large access doorways disability access and include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails sensored bathroom lighting high quality vanities and tap ware and other safety features. We encourage you to maintain independence as much as possible and each room has a large private en-suite with own washing machine and dryer with the option of free in-house laundrette services. Individually controlled reverse cycle air-conditioners are fitted in each room for the resident to adjust to meet their personal comfort levels. Beautiful carpet allowing unrestricted use of mobility devices some of our Residents even use motorised scooters. Amazing large windows to view outdoor areas and beautiful natural light within fills the room.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Residents may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Classic

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

11

Room Description

Our exquisite rooms cater for both high and low care including respite. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Room type caters directly for the care needs of the Resident to ensure safety and maximum Quality of Life. In these rooms we may need to utilise assistive lifting devices and specialised beds and mattresses. Our rooms have large access doorways disability access and include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails high quality vanities and tap ware and other safety features. Individually controlled reverse cycle air-conditioners are fitted in each room for the resident to adjust to meet their personal comfort levels.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Resident s may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Dementia Secure A

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

18.32

Room Description

Our exquisite rooms cater for both high and low care including respite. Our Dementia secure room is via keypad entry. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Fully secure outdoor areas with free flowing walking paths. Our Diversional therapy program assists residents to maximise quality of life in a caring and supportive framework. Each residents care is individualised with programs and assistive therapies such as pet animals fiddle aprons fiddle boxes and daily twilight activity programs. Many residents whom enter our secure unit eventually recover sufficiently to enter other areas of Facility. Our rooms have large access doorways include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails sensored bathroom lighting high quality vanities and tap ware and other safety features including sensor mats. We encourage you to maintain independence as much as possible and each room has a large private en-suite. Individually controlled reverse cycle air-conditioners are fitted in each room for the staff and resident to adjust to meet the residents personal comfort levels. Amazing large windows to view outdoor areas and beautiful natural light within fills the room.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Residents may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Dementia Secure C

Type

Shared room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

18.18

Room Description

Our exquisite rooms cater for both high and low care including respite. Our Dementia secure room is via keypad entry. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Fully secure outdoor areas with free flowing walking paths. Our Diversional therapy program assists residents to maximise quality of life in a caring and supportive framework. Each residents care is individualised with programs and assistive therapies such as pet animals fiddle aprons fiddle boxes and daily twilight activity programs. Many residents whom enter our secure unit eventually recover sufficiently to enter other areas of Facility. Our rooms have large access doorways include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails sensored bathroom lighting high quality vanities and tap ware and other safety features including sensor mats. We encourage you to maintain independence as much as possible and each room has a large private en-suite. Individually controlled reverse cycle air-conditioners are fitted in each room for the staff and resident to adjust to meet the residents personal comfort levels. Amazing large windows to view outdoor areas and beautiful natural light within fills the room.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Resident s may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

Room Name

Classic Superior

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

19

Room Description

Our exquisite rooms cater for both high and low care including respite. Enjoy a safe comfortable and homely feel within the room with the confidence that your privacy and quality of care are paramount. Room type caters directly for the care needs of the Resident to ensure safety and maximum Quality of Life. In these rooms we may need to utilise assistive lifting devices and specialised beds and mattresses. Our rooms have large access doorways disability access and include high quality bedroom furniture we do encourage you to bring furniture from home to assist in creating a sense of comfort and maintain quality of life. Standard furniture inclusions are as follows comfortable electric highlow adjustable bed and bed side table built-in wardrobe with lockable storage and other additional items. Comfortable high quality bedding includes colour-coordinated linen pressure-relieving mattress and hypo-allergenic pillows. Safe and quality room fittings include nurse call points landline telephone connection capability safety rails high quality vanities and tap ware and other safety features. Individually controlled reverse cycle air-conditioners are fitted in each room for the resident to adjust to meet their personal comfort levels.

Common Areas Description

Forest Lake Lodge is a family owned and oriented care provider offering many different facilities these include BBQ and seating area to enjoy with loved ones media room to watch movies or our state of the art theatre entertainment amenity. Feel comfortable sitting back and relaxing in our high back lounge chairs and enjoy the tranquillity of fish peacefully swimming in their large aquariums. Family is very important and you can relax having a game of pool or use of the library. With no set visiting times residents may invite their family or friends to visit and enjoy a lunch freshly prepared by our 5 star rated kitchen. Residents may enjoy meals in the communal area or have delicious meals brought to their room. We cater for many different dietary needs including texture modified meals and supplements. Our professional staff can assist with feeding. Enjoy our activities programs or outing on our Facility bus. We love to entertain with many concerts and different activities. Enjoy relaxing in our garden areas and pergolas or enjoy some quiet time on our internal balcony with a beautiful view of lush gardens. Our friendly hairdresser enjoys conversation and we hope you enjoy our very modern hair salon.

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