From great to bad to worse .......
We were originally delighted to get our elderly mother into Freedom Clayfield. Staff were lovely, her relocation was seamless and her care was kind and generous. Sadly, she passed away suddenly just weeks after we paid our money.
Now, 6 months later we have learned that Freedom uses an army of staff, lawyers and procrastinators to make sure you don't get closure on your loss let alone the original investment m...