My Grandad was only this their care for 2 weeks, because after a week the director told my Mum he will be moved to the non-secure section when a bed becomes available. She tried to voice her concerns but got no where, so I went in to talk to the director and the conclusion was we had no choice he was moving to the non-secure area. Much like the other review here, you feel like you are being spoken to like a child. My job is actually to advocate f...
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kerry joy mitting
9 years ago
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My Husband has been in the Garden City Retirement Village since Janurary last year. There have been countless times I have complained to the staff and even wrote a letter to head office, who referred me back to the Director of nursing , who I had already spoke to and was told in no uncertain terms that her nurses were fully qualified and was brushed off like a child. I am 62 yrs, So was not very happy. I have shed many tears about this and wish I...
Garden City Aged Care Services is conveniently located at Tryon Street, Upper Mount Gravatt and is within easy walking distance to the Garden City Shopping Centre. This purpose built home has two accommodation options. Firstly single room ensuites with kitchenette and secondly a small homelike secure cottage called Palm Court. Our kitchenette rooms cater to residents with both low and care support needs. Residents have the choice of dining, activities and relaxation in the newly refurbished dining and lounge areas or enjoying private time in their own rooms. Palm Court our secure cottage has a classic, timeless style reflecting a boutique hotel. The common areas have been specifically designed to enhance quality of life and maximise well-being for people with severe dementia. Special benefits of this home include: staff expertise in dementia care, access to professionals such as dentist, occupational therapist and speech pathologist, and a robust leisure and lifestyle program.