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Gertrude Abbott Nursing Home

3 1 Review | Write a Review

Operator
St Mary MacKillop Care (NSW)

Operator Average Quality
(5 Reviews)

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  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Gertrude Abbott Nursing Home     (02) 9331 7122

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Review Gertrude Abbott Nursing Home
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
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1 reviews sorted by Date Rating Type
Ari5401 Sep 25, 2018

When I first placed my parent in the facility, I was advised so many changes and renovations were going ahead, and to date not much has occurred. I know these things take time but my understanding was the plans had been put in place quite some time before my parent became a resident. I have witnessed the stimulation and overall wellbeing of many of the residence ( in partiucular those who are non verbal and unable to walk, to be minimal and in my mind totally unacceptable. There are many days when they are just left sitting around in silence and with no nursing contact, rather than at least being placed in front of the television with a movie or concert to watch. Many residence don't have an Family to visit and rely on staff to provide that extra attention. I have also witnessed staff ratio's of an unacceptable level, where residence were told to wait when they requested certain attention (such as toileting) The cleanliness of the rooms need addressing also. I have brought this to the attention of the facility but again to date have noticed no change. I also contacted the Accreditation people in June when I was invited to give feedback, to my disappointment all they did was refer me to the relevent Managers of the facility. Very disappointing. I believe the staff ratios are not adequate and also the amount of staff, although most have good English skills, the EN's and assistants I have found it difficult to converse with at times and my constant requests for certain things have been ignored. I hope to see changes within the facility very soon.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Gertrude Abbott Nursing Home

Gertrude Abbott Aged Care, located in the heart of Sydney and built in 1965, provides quality care for 100 residents including short-term respite care, dementia-specific care and palliative care. A wide variety of rooms are available to meet a variety of complex care needs, including 17 standard rooms, 15 shared rooms, 12 shared plus rooms, seven dementia-specific standard rooms and 11 dementia-specific shared rooms.Residents at Gertrude Abbott Aged Care have the opportunity to participate in varied, fun and interesting exercise and activities programs and also have access to an on-site hairdressing salon, visiting pets program, chapel (with services held weekly), BBQ and garden areas with undercover seating and spacious common areas. Additionally, there is easy access to public transport and ancillary care services.For more information, call 1800 551 834.

Available Rooms

Room Name

Shared

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

15

Room size (sqm)

20-30

Room Description

The shared rooms are comfortably sized with a shared en-suite. The rooms have been well maintained since the facility was built in 1965. Each room is furnished with an electric highlow bed bedside locker bedside table built-in wardrobe and chair.

Common Areas Description

Residents have access to both a large activities room and function room. There are family meeting rooms available as well as a beautiful chapel prayermeditation room guest lounge room and hairdressing salon. Each floor has a spacious lounge and dining area. The facility also offers a rooftop outdoor seating area and there are garden areas with BBQ facilities available.

Room Name

Dementia-Specific Shared

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

11

Room size (sqm)

20-30

Room Description

The dementia-specific shared rooms are comfortably sized with a shared en-suite. The rooms have been well maintained since the facility was built in 1965. Each room is furnished with an electric highlow bed bedside locker bedside table built-in wardrobe and chair.

Common Areas Description

The dementia wing is secured by access codes on exits. Residents have access to both a large activities room and function room. There are family meeting rooms available as well as a beautiful chapel prayermeditation room guest lounge room and hairdressing salon. Each floor has a spacious lounge and dining area. The facility also offers a rooftop outdoor seating area and there are garden areas with BBQ facilities available.

Room Name

Standard

Type

Single room + ensuite

Occupancy

1

No of rooms

17

Room size (sqm)

15

Room Description

The private and comfortable standard rooms have private en-suites. The rooms have been well maintained since the facility was built in 1965. Each room is furnished with an electric highlow bed bedside locker bedside table built-in wardrobe and chair.

Common Areas Description

Residents have access to both a large activities room and function room. There are family meeting rooms available as well as a beautiful chapel prayermeditation room guest lounge room and hairdressing salon. Each floor has a spacious lounge and dining area. The facility also offers a rooftop outdoor seating area and there are garden areas with BBQ facilities available.

Room Name

Dementia-Specific Standard

Type

Single room + ensuite

Occupancy

1

No of rooms

7

Room size (sqm)

15

Room Description

The private and comfortable standard rooms in the dementia-specific unit have private en-suites. The rooms have been well maintained since the facility was built in 1965. Each room is furnished with an electric highlow bed bedside locker bedside table built-in wardrobe and chair.

Common Areas Description

The dementia wing is secured by access codes on exits. Residents have access to both a large activities room and function room. There are family meeting rooms available as well as a beautiful chapel prayermeditation room guest lounge room and hairdressing salon. Each floor has a spacious lounge and dining area. The facility also offers a rooftop outdoor seating area and there are garden areas with BBQ facilities available.

Room Name

Shared Plus

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

12

Room size (sqm)

45

Room Description

The shared rooms are spacious and comfortable and have a shared en-suite. The rooms have been well maintained since the facility was built in 1965. Each room is furnished with an electric highlow bed bedside locker bedside table built-in wardrobe and chair.

Common Areas Description

Residents have access to both a large activities room and function room. There are family meeting rooms available as well as a beautiful chapel prayermeditation room guest lounge room and hairdressing salon. Each floor has a spacious lounge and dining area. The facility also offers a rooftop outdoor seating area and there are garden areas with BBQ facilities available.

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