Sign In
Validation
Confirmation
Confirmation
Join Now
Refer a friend or relative
Prefer to talk to a real person? 1300 775 870

Grace Villa Aged Care

4 6 Reviews | Write a Review

Operator Average Quality
(6 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

Resident or Service User Review

Tour Review

  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality
One last thing...
The Power of Knowing
Send this listing to a friend
Get more information
Get more information
Enquiry
Like to book a tour?
Tour Booking
Review Grace Villa Aged Care
6 reviews sorted by Date Rating Type
Declan9653 Jun 20, 2019

Grace Villa Hi, I have successfully finished a respite stay at Grace Villa. When I was searching for a place to stay, a visit to this establishment was made. During this visit I was impressed by the cleanliness and freshness. The staff are also permanent and residents are well cared-for. Whilst here the food and food service, has been good and the food of a good nutritional standard. The kitchen can cater for different needs. It is quiet at night, the staff are attentive and friendly

Was this review helpful?  1

hmvhmv Jan 12, 2019

My Mum lived there for her last 10 months. I was especially happy with Julie Anne who involved the residents in all kinds of activities. The home was clean, bright and well looked after and the staff very pleasant and kind to the residents.

Was this review helpful?  1

Allie3866 Dec 05, 2016

My mother chose to move into Grace Villa about 14 months ago. We have been very happy with the care she has received in that time (as has she). Staff are friendly and approachable and with a number of specific medical needs throughout her time there, Mum has always had the support and assistance from the nursing staff and carers that she has required. Visitors feel welcome and are often greeted by staff as they head to and leave her room.

Was this review helpful?  1

Harlywells Sep 23, 2016

My mother has been been in care for 5 years, she has been taken care of extremely well. Staff are great and caring. Very happy with Grace Villa.

Was this review helpful?  1

Ellaness1 Nov 24, 2015

Horrendous.... Food bland, old area of facility falling down, nursing staff clueless. Management difficult to deal with as they have an excuse for every issue raised. Care staff very good only positive Looks good to at first sight but everything offered on paper is never given. BEWARE!

Was this review helpful?  10

Edward7491 Apr 30, 2014

I have a friend at grace villa and she is well looked after if there is a problem they will fix it straight away always clean and tidy no urine smell and staff are very good

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Grace Villa Aged Care

Information not yet provided by facility

Available Rooms

Room Name

East Wing

Type

Single room + ensuite

Occupancy

1

No of rooms

10

Room size (sqm)

19.12

Room Description

East Wing comprises recently refurbished rooms complete with a remote controlled electric high-low bed mobile overbed table lockable side cabinet and chair. Windows in the rooms provide natural light and warmth for the residents. Select rooms also have direct views and access to the secure courtyard. For the comfort of our residents reverse cycle heating and cooling is available with individual controls in each room.

A provision for telephone internet point allows residents to keep in touch with family and friends. Moreover a television port allows the resident to use their digital television to access in-room entertainment. The rooms also come featured with a sliding door wardrobe system with a lockable cabinet.

Each resident has the added convenience of their own private ensuite tastefully decorated with a tiled feature wall. All ensuites are fitted with a vanity and motion activated lighting and ventilation. Also non slip flooring in the ensuite ensures added resident safety.

In addition residents can be rest assured that our staff are always at hand with easy access to the central nurse call system in their rooms and ensuites. A night light above the residents bed provides further security.

Residents are encouraged to individualise their own rooms to suit their requirements.

Common Areas Description

Residents have access to a secure undercover courtyard and an additional secure open courtyard. There is close proximity to a prayer room for the benefit of residents.

Spacious dining rooms with plenty of natural light provides residents with a pleasurable dining experience. A kitchenette with microwave and teacoffee making facilities is available for the convenience of residents and visitors. A nearby communal area provides space for activities and performances. There is a built in library with a generous selection of books and videos is available for our residents. All the common areas and corridors feature reverse cycle heating and cooling for residents comfort.

A large screen digital television is also available for residents viewing pleasure. All common areas including corridors feature reverse cycle heating and cooling systems.

To aid in the safety and comfort of residents access to the nurse call system is also available through all common areas. In addition there is a nurses station located in the same wing. Handrails in corridors also aid in resident mobility.

Room Name

Couples / Shared

Type

Shared room + ensuite

Occupancy

2

No of rooms

10

Room size (sqm)

27.12

Room Description

West Wing Central couple rooms comprises recently refurbished rooms complete with a remote controlled electric high-low bed mobile overbed table lockable side cabinet and chair. Windows in the rooms provide natural light and warmth for the residents. Select rooms also have views of the secure courtyard. For the comfort of our residents reverse cycle heating and cooling is available with individual controls in each room. These rooms have a shared ensuite for couples

The South Wing couple rooms are newly established rooms with similar features to the West Wing. In addition overhead bed hoists are fitted for the residents. These rooms are individual rooms with inter-connecting doors and their own private ensuites.

A provision for telephone internet point allows residents to keep in touch with family and friends. Moreover a television port allows the resident to use their digital television to access in-room entertainment. The rooms also come featured with a sliding door wardrobe system with a lockable cabinet.

Each resident has the added convenience of their own private ensuite tastefully decorated with a tiled feature wall. All ensuites are fitted with a vanity retractable shower seat and motion activated lighting and ventilation. Also non slip flooring in the ensuite ensures added resident safety.

In addition residents can be rest assured that our staff are always at hand with easy access to the central nurse call system in their rooms and ensuites. A night light above the residents bed provides further security.

Residents are encouraged to individualise their own rooms to suit their requirements.

Common Areas Description

Residents have access to a secure undercover courtyard and an additional secure open courtyard. There is a prayer room for the benefit of residents.

Close proximity to the physiotherapy hairdresser and dining areas is an added advantage. The dining area provides plenty of natural light during the day and cool white LED lighting after sunset. A kitchenette with teacoffee making facilities is available for the convenience of residents and visitors. An adjoining lounge is furnished with quality furniture to allow residents to socialise and relax with other residentsvisitors as well as have access to a large screen digital television. A communal area provides space for activities and performances. A built in library with a generous selection of books and videos is available for our residents. All the common areas and corridors feature reverse cycle heating and cooling for residents comfort.

To aid in the safety and comfort of residents access to the nurse call system is also available through all common areas. In addition there is a centrally located nurses station located in the same wing. Handrails in passages aid in resident mobility.

Room Name

Private Rooms (Central)

Type

Single room + ensuite

Occupancy

1

No of rooms

25

Room size (sqm)

16.38

Room Description

The Central West Wing comprises recently refurbished rooms complete with a remote controlled electric high-low bed mobile overbed table lockable side cabinet and chair. Windows in the rooms provide natural light and warmth for the residents. Select rooms also have views of the secure courtyard. For the comfort of our residents reverse cycle heating and cooling is available with individual controls in each room.

A provision for telephone internet point allows residents to keep in touch with family and friends. Moreover a television port allows the resident to use their digital television to access in-room entertainment. The rooms also come featured with a sliding door wardrobe system with a lockable cabinet.

Each resident has the added convenience of their own private ensuite tastefully decorated with a tiled feature wall. All ensuites are fitted with a vanity and motion activated lighting and ventilation. Also non slip flooring in the ensuite ensures added resident safety.

In addition residents can be rest assured that our staff are always at hand with easy access to the central nurse call system in their rooms and ensuites. A night light above the residents bed provides further security.

Residents are encouraged to individualise their own rooms to suit their requirements.

Common Areas Description

Residents have access to a secure undercover courtyard and an additional secure open courtyard. There is a prayer room for the benefit of residents.

Close proximity to the physiotherapy hairdresser and dining areas is an added advantage. The dining area provides plenty of natural light during the day and cool white LED lighting after sunset. A kitchenette with teacoffee making facilities is available for the convenience of residents and visitors. An adjoining lounge is furnished with quality furniture to allow residents to socialise and relax with other residentsvisitors as well as have access to a large screen digital television. A communal area provides space for activities and performances. A built in library with a generous selection of books and videos is available for our residents. All the common areas and corridors feature reverse cycle heating and cooling for residents comfort.

To aid in the safety and comfort of residents access to the nurse call system is also available through all common areas. In addition there is a centrally located nurses station located in the same wing. Handrails in passages aid in resident mobility.

Room Name

Private Rooms (West)

Type

Single room + ensuite

Occupancy

7

No of rooms

0

Room size (sqm)

16.32

Room Description

The West Wing encompasses newly established rooms complete with a remote controlled electric high-low bed mobile overbed table lockable side cabinet and chair. Windows in the rooms provide natural light and warmth for the residents. For the comfort of our residents reverse cycle heating and cooling is available with individual controls in each room.

A provision for telephone internet point allows residents to keep in touch with family and friends. Moreover a television port allows the resident to use their digital television to access in-room entertainment. The rooms also come featured with a sliding door wardrobe system with a lockable cabinet. In addition overhead bed hoist also come installed in each room.

Each resident has the added convenience of their own private ensuite tastefully decorated with a tiled feature wall. Non-slip flooring in the ensuites provides added resident safety. All ensuites are fitted with a vanity retractable shower seat and motion activated lighting and ventilation.

In addition residents can be rest assured that our staff are always at hand with easy access to the central nurse call system in their rooms and ensuites. A night light above the residents bed provides further security.

Residents are encouraged to individualise their own rooms to suit their requirements.

Common Areas Description

A private sitting area complemented by a kitchenette and large screen digital television provides an additional space for residents to relax or mingle with visitors and other residents.

Close proximity to the physiotherapy hairdresser and dining areas is an added advantage. The dining area provides plenty of natural light during the day and cool white LED lighting after sunset. A kitchenette with teacoffee making facilities is available for the convenience of residents and visitors. A large screen digital television is also available for residents. All the common areas and corridors feature reverse cycle heating and cooling for residents comfort.

To aid in the safety and comfort of residents access to the nurse call system is also available through all common areas. In addition there is a centrally located nurses station located in the same wing. Handrails in passages aid in resident mobility.

Room Name

South Wing

Type

Single room + ensuite

Occupancy

22

No of rooms

0

Room size (sqm)

18.32

Room Description

The South Wing encompasses newly established rooms complete with a remote controlled electric high-low bed mobile overbed table lockable side cabinet and chair. Windows in the rooms provide natural light and warmth for the residents. For the comfort of our residents reverse cycle heating and cooling is available with individual controls in each room.

A provision for telephone internet point allows residents to keep in touch with family and friends. Moreover a television port allows the resident to use their digital television to access in-room entertainment. The rooms also come featured with a sliding door wardrobe system with a lockable cabinet. In addition overhead bed hoist also come installed in each room.

Each resident has the added convenience of their own private ensuite tastefully decorated with a tiled feature wall. All ensuites are fitted with a vanity retractable shower seat and motion activated lighting and ventilation. Also non slip flooring in the ensuite ensures added resident safety.

In addition residents can be rest assured that our staff are always at hand with easy access to the central nurse call system in their rooms and ensuites. A night light above the residents bed provides further security.

Residents are encouraged to individualise their own rooms to suit their requirements.

Common Areas Description

Spacious dining rooms with plenty of natural light provides residents with a pleasurable dining experience. An adjoining lounge is furnished with quality furniture to allow residents to socialise and relax with other residentsvisitors. A kitchenette with microwave and teacoffee making facilities is available for the convenience of residents and visitors. A large screen digital television is also available for residents leisure. All common areas including corridors feature reverse cycle heating and cooling systems.

To aid in the safety and comfort of residents access to the nurse call system is also available through all common areas. In addition there is a nurses station located in the same wing. Handrails in corridors also aid in resident mobility.

Aged Care Directory
My Account