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9-17 Hinemoa Ave, Normanhurst NSW 2076
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(163 Reviews)
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Greenwood Aged Care 1800 243 2273
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
Excellent home although very expensive and one STILL has to watch them closely and keep reminding them of care needed. One also has to watch the invoicing very closely as well - they are prone to 'overlook' adjustments (downwards)
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Response times to residents call button vary. Usually within 2 minutes but at times an unacceptable 30 minutes in which time anything could have happened to the resident.
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1
Very happy. They are very accomodating and care for my mum.
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This falls into the "you get what you pay for" category. It is expensive, but ALL staff are caring and, most importantly, staff levels seems to cope with resident demand. Communication between staff, management and family is good. The overall feeling is one of having competent and caring people looking after your family member. We had looked after Mum, now 101, for 21 years in our home, so were VERY particular when selecting a home. We could not have done better!
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