Gymea Bay Aged Care

A very homely environment for residents. Good community room with great bush and water views to enjoy. Freedom to partake In activities or just relax.

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Good care and good quality

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Very caring staff

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This was the only one of five facilities I called in which the staff showed an immediate interest in understanding my Dad’s situation. The owner, Robert, quickly arranged a visit at our convenience, and he and his wife were there to meet us. We were introduced to the Director of Nursing, who spent 15 min talking to us. Robert and his wife walked us through the financial side of things, as many carers struggle to understand it. Two residents sitting outside told us “The food is great, and the staff are really nice!” However, we didn’t choose this facility as residents have to share rooms, there are no ensuites and no air conditioning in rooms. We were able to find a facility that offered those things. We have no doubt this is a good facility – friendly, receptive staff with evidence of well thought out planning, nice grounds, beautiful views.

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Can't speak for food as my brother had trouble swallowing and only had custards etc

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My husband was in this facility for only 6 nights before passing from a terminal illness, my anxiety at him being transferred from palliative care at a public hospital proved to be unfounded due to the wonderful care provided, he was showered daily and taken in a chair into the lounge or fresh air daily, which was great as he had been left in bed for the previous few weeks. The compassion and understanding shown to the entire family was exceptional and I am very glad he spent his last week here.

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my father was in an age care facility in the Sutherland shire for 3 days before he died, I had been caring for him for 8 years on my own, he had dementia, I fought really hard with the hospital staff to have him home, but he needed turning every 2 hrs, the times that I visited him I would spend a couple of hours with him, not once did someone come in and turn him from the position he was in, I asked the head RN how long she thought that my dad had, she said not long and said that there was a bet among the staff to see who would go first in my dads room. I was totally mortified by that comment, and it should never have said to me, maybe it was not meant to be hurtful but it was, when my father had trouble breathing, I had the doctor ring me and said what do you want me to do, I said ring the ambulance, which is what he should of done in the first place, I waited for 3 hours outside Sutherland hospital for the ambulance to turn up. The nursing home should make every patient a priority weather they have long to live or not!

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