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HammondCare Residential Care North Turramurra

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(26 Reviews)

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Review HammondCare Residential Care North Turramurra
3 reviews sorted by Date Rating Type
KF May 27, 2019

Most staff in the Tulip wing have no training or understanding of Dementia. There are virtually no activities or interactions with the residents and the personal care of residents is lacking.

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Orie434 Oct 02, 2018

The staff at my mum's residence are attentive, communicative and kind. They endeavour to cater to individual residents as best they can, keep me well informed as to my mother's welfare, and welcome any feedback. The grounds are lovely and the rooms very comfortable. Princess Juliana Lodge looks and feels very much like a residence not a hospital or hotel. Most importantly, my mother is happy and well looked after in her new home.

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Alexandrine3359 Sep 28, 2018

I had my father-in-law in this nursing home in the high dementia care unit. They did not do almost any activities to entertain the people in there. He was so depressed. They have some policy of no activities apart from a chapel and a singing activity and a few outings a month. They lost his hearing aids 3 times, expensive ones and many times they were not charged. When asked why not they said it was the responsibility of his wife to charge them, not of the nursing home. But she could not even be there always due to sickness, so this is a lame excuse and shows they are in denial of their own responsibilities. Some of the workers were doing faces behind my mother-in-law's back if she raised any issues that there were hearing aids missing or close missing.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About HammondCare Residential Care North Turramurra

Leighton Lodge is a 60 place service. Leighton Lodge is one of three residential care services located on HammondCare's North Turramurra Campus in Sydney's Hornsby Ku-ring-gai region. HammondCare believes in the dignity and value of all people. We are passionate about improving the quality of life for people in need, and providing unique and excellent care. In all our practices, we promote the freedom and self-esteem of each individual. At Leighton Lodge this includes making the service feel like a home, providing access to an excellent food culture, and encouraging residents to take part in varied recreational and domestic activities that are enjoyable for them, foster a sense of self-worth, and are reflective of their earlier life.

Available Rooms

Room Name

Princess Juliana Lodge

Type

Single room + ensuite

Occupancy

1

No of rooms

62

Room size (sqm)

Approx 20m2

Room Description

All the rooms in Princess Juliana Lodge are private single bedrooms. All residents are provided with an electric bed but are welcome to bring their own bed if they prefer. Residents are encouraged to bring other furniture with them to help personalise their bedrooms and make them feel comfortable. If that is not possible they are provided with a bedside table and a chair. Each of the bedrooms at Princess Juliana Lodge has a built-in wardrobe good natural light and windows with a garden view. All rooms are carpeted.
All bedrooms in Princess Juliana Lodge have a nurse call station. All the bedrooms are in good condition and have an ongoing programmed maintenance program to ensure that they are well maintained. Each bedroom has individually controlled air conditioning.

Common Areas Description

Princess Juliana Lodge has a range of common spaces allowing residents to choose where and with whom they spend their time. The heart of Princess Juliana Lodge is a large lounge area with a piano a digital TV with a DVD player and internet access. The home also has a sunroom with a small table providing a common space that still affords some privacy. Residents often use this room to sit and read or meet with family members for morning tea. The large dining area has small tables and comfortable dining chairs. The secure backyards are well-kept and have outdoor tables and chairs pergolas shaded seating and garden paths.
Princess Juliana Lodge contains a separate 20-place dementia-specific unit called Tulip Wing which has its own kitchenette open plan lounge and dining area and secure backyard. Princess Juliana Lodge is all single-story and has no stairs. There are nurse call outlets located at important points throughout the buildings and there is centralised heating and air conditioning in the common areas.
Princess Juliana also has a large function room and hairdressing room that is used by any of the residents on our North Turramurra site.

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