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Heiden Park Lodge

3.5 2 Reviews | Write a Review

Operator Average Quality
(2 Reviews)

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Review Heiden Park Lodge
2 reviews sorted by Date Rating Type
Sally Letford Jan 28, 2018

A relaxed atmosphere - the staff are always friendly when we visit. My father is a resident and he is happy there.

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Nolan4936 Oct 07, 2015

The facility at Castle Hill my mum was great UNTIL she got dementia and started to need some assistance then it went from bad to worst. I ended up pulling her out of their and finding a dementia specific hostel in Fairfield which was fantastic in every way.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Heiden Park Lodge

Heiden Park Lodge located in Carramar is an 85 bed low care ageing in place residential aged care hostel. The lodge has a 41 bed general unit, 25 bed dementia specific unit and a 17 bed Chinese specific unit. In addition to this there are also 2 respite dedicated beds. Heiden Park is a one level building divided into 3 units. All units have easy access to the garden/courtyard areas. Our Chinese unit is fully staffed by Chinese speaking staff and the menu and activity program is culturally specific. The lodge is located close to public transport and shopping centres and has a facility bus designated for resident outings. A vacancy currently exists in the Dementia unit, please email for details.

Available Rooms

Room Name

Goff Wing (Chinese Specific)

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

19 m2

Room Description

Resident rooms are spacious single rooms with lots of natural light and all have an ensuite bathroom. All rooms have Questek nurse call buttons ensuring that assistance is on hand. All rooms are equipped with electric Hi Lo beds and comfortable mattresses as well as bedside tables which can be locked to provide security for your valuables. A comfortable arm chair is also provided in each room. Each residents room has reverse cycle air conditioning and feature a kitchenette with built-in refrigerator for teacoffee making

Common Areas Description

This wing caters to our Chinese specific residents. It features a large spacious lounge area and a cosy sitting room. We also provide our residents with a computer where they can utilise the internet and their emails in their own language. There is one large garden courtyard with gazebo offering plenty of seating and one smaller courtyard. All common areas have reverse cycle air conditioning.

Room Name

Main Wing (Frail Aged)

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

17 m2

Room Description

Resident rooms are spacious single rooms with plenty of natural light and all have an ensuite bathroom. The rooms have Questek nurse call buttons ensuring that assistance is on hand. All rooms are equipped with electric hi-lo beds and comfortable mattresses as well as bedside tables which can be locked to provide extra security for your valuables. Each residents room has reverse cycle air conditioning built in wardrobe and a comfortable arm chair is also provided where a resident can enjoy a view over the garden area.

Common Areas Description

One large spacious lounge area and two cosy sitting rooms as well as a library for residents reading enjoyment. The Lodge also features a cafe which provides an area where residents can enjoy a cuppa with friends and family. A multi-purpose room is utilised for a range of activities as part of our activity program and we also provide our residents with two computers where they can utilise the internet and access their emails. The large garden courtyard with gazebo offers plenty of seating and there is also a smaller courtyard. All common areas have reverse cycle air conditioning.

Room Name

Bland & Yeoh Wing (Dementia Specific)

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

17 m2

Room Description

Resident rooms are spacious single rooms with lots of natural light and all have an ensuite bathroom. All rooms have Questek nurse call buttons and dementia monitoring system ensuring that staff assistance is readily on hand. All rooms are equipped with electric floorline beds and comfortable mattresses as well as bedside tables which can be locked to provide security for your valuables. A comfortable arm chair is also provided in each room. Each residents room has reverse cycle air conditioning. All rooms have built in wardrobes and feature garden views.

Common Areas Description

This wing is a secure dementia specific unit. It features two large spacious lounge areas and two cosy sitting rooms which include tea and coffee making facilities for when family and friends are visiting. A large internal courtyard with raised garden beds and a gazebo provides a stimulating yet secure environment. All common areas have reverse cycle air conditioning.

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