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Helping Hand Mawson Lakes

4.5 4 Reviews | Write a Review

Operator Average Quality
(34 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

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  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality
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Review Helping Hand Mawson Lakes
4 reviews sorted by Date Rating Type
D'angelo8655 Oct 15, 2018

Nurses are very punctual with my Mum's scheduled pain medication delivery and the carers respond to bell promptly; unlike my mums previous nursing home. Staff are mostly very nice and professional. Fruit is always available and meals can be quite good. My mum chooses to have her meals in her room and the staff remove trays promptly. The nursing home cafe serves decent lunches but their cappucino and cake is not great. All resident rooms are fully carpeted which is impractical with continence problems. The Lifestyle Programme is very basic compared to my Mums previous nursing home, they have two events on per day, morning and afternoon -nail care, basic bingo, craft, live "amateur music", chair tai chi, old movie etc. Unlike some newer nursing homes there are no wine happy hours once a week, no outings at all, no mens shed, no cinema room. The nursing home does not own a bus so no excursions. There is no internet or nbn in rooms. However if your loved one is not worried about those luxuries it is a good nursing home.

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tiger1212 Sep 26, 2018

Would like to see more external activities, and perhaps some gardening and cooking sessions in house. Also would like to be given more information about residents needs eg medication etc Would like to have feedback/ information sessions scheduled.

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Tom7197 Sep 25, 2018

I cannot findfault with theHelpingHand Nursing Home, Mawson Lakes SA The standards of nursing care are exemplary with all staff demonstrating a high degree of empathy and genuine care for my wife who is a resident Any small abnormality is reported to me immediately I know my wifeis receiving the best of care available and this puts my mind at rest Nothing like what has recently been shownonTV has happened here

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Shazsa Jun 21, 2015

Wonderful establishment, with caring and considerate staff. Quality of care is outstanding with every need catered for, within reason, from low care to high care and respite care. Excellent meals with freshly cooked and tasty food from their kitchens. Not like some places that order in precooked meals. The general atmosphere is happy and everyone has the opportunity to partake in varied weekly activities. These include concerts, movie days, arts and crafts and church services. There is a cafe with a lovely seating area so you can also grab a cappuccino, latte or fruit juice , with a snack or eat a full meal, with your visitors in style. Overall the home is a wonderful place for Mum or Dad, grand parents, or friends to spend their senior years with comfort and good quality care and facilities.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Helping Hand Mawson Lakes

Available Rooms

Room Name

Large Single Room

Type

Single room + ensuite

Occupancy

1

No of rooms

8

Room size (sqm)

24.8m2

Room Description

All large single rooms are appointed with electric bed bedside tables visitor chairs built in wardrobes and lockable storage. The room has provisions for telephone television personal computers and bar fridge. The finish of the rooms are of a good standard.
All rooms are equipped with Nurse Call points large windows fabric curtains and carpets. Majority of rooms overlook gardens or have direct access to courtyards and all rooms are equipped with individually controlled heatingcooling systems.
Rooms are designed with a small selection of furniture to encourage residents to furnish rooms with their own personal affects and pieces. This is to encourage a home like environment as much as possible.

Common Areas Description

The site offers residency to 98 people and incorporates 4 large dining rooms 9 lounge rooms and 5 courtyards. The rooms are open and bright and have pleasant vistas. Meals are prepared daily on site.

Room Name

Standard Single Room

Type

Single room + ensuite

Occupancy

1

No of rooms

89

Room size (sqm)

18.6m2

Room Description

All standard single rooms are appointed with electric bed bedside tables visitor chairs built in wardrobes and lockable storage. The room has provisions for telephone television personal computers and bar fridge. The finish of the rooms are of a good standard.
All rooms are equipped with Nurse Call points large windows fabric curtains and carpets. Majority of rooms overlook gardens or have direct access to courtyards and all rooms are equipped with individually controlled heatingcooling systems.
Rooms are designed with a small selection of furniture to encourage residents to furnish rooms with their own personal affects and pieces. This is to encourage a home like environment as much as possible.

Common Areas Description

The site offers residency to 98 people and incorporates 4 large dining rooms 9 lounge rooms and 5 courtyards. The rooms are open and bright and have pleasant vistas. Meals are prepared daily on site.

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