Whilst much effort was made in trying to ensure the comfort of my loved one dressing was too rushed, carers were sometimes impatient, and the boredom of the days was made worse by the lack of activities attuned to her tastes.

My Father is in the memory support unit here (having been asked to leave another facility). I can not recommend them enough, they treat the residents as individuals, don’t over-medicate and are attentive to their needs. They ALWAYS treat him with dignity and respect

My mother has been at her aged care home for 4 yrs now . While I have had a few incidences that I was not happy about , in general it's not too bad . I do think the nursing staff are absolutely fantastic but the carers really need a lot more training and compassion to do a good job X

Only negative was what we felt to be unnecessary dental check on day family arrived to celebrate his birthday when we couldn't see why this was even necessary as he passed away few wks after. Timing of this was all wrong at end of a day too, around 5pm. We had to wait for them to finish. He had severe dementia so activities were limited but overall were very happy with care.