It’s a wonderful caring facility and my mother is well looked after and she’s very happy

Staff mostly look after my father to the best of their ability. Not enough Registered Nurses. Sometimes he has to wait a long time when he rings the bell. Not good when he has soiled the bed or his catheter has leaked. He gets quite depressed as he is confined to bed and has no feeling below his waist. Food is generally good sometimes not that great!

My "friend" on admission was made most welcome. I am allowed visitation each day if necessary. Concerts for residents are held weekly and the attention of carers to handicap residents at these functions are incredible. Assisting, taking them to and from their rooms. Person are changing these activities such as above and others to intention Bowls, Bingo etc wit written notices to all residents at dates and times posting in their rooms.

So friendly and caring make it feel like a home as it should be.

My Dad was in Helping Hand Parafield Gardens, he was in the secure Dementia part. The staff were fantastic with Dad, always patient, caring