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Highercombe Residential Living

4 3 Reviews | Write a Review

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Operator Average Quality
(25 Reviews)

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Review Highercombe Residential Living

Introduction

3 reviews sorted by Date Rating Type
Bertha7934 Oct 08, 2018

I think there should be more staff per head of residents and not have to rely so much on volunteers. Without the volunteers the residents can be left on their own too long particularly after hours.

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Elliott7372 Mar 14, 2016

Most of the staff were very good just not enough of them especially as the residents age. The food is brought in not cooked on premises and is a huge issue, such a shame as the facility is really lovely with many activities and interesting choices. As people age they need to feel like their new home is just like being home.

Was this review helpful?  3

Tyrell8010 Nov 12, 2015

Although it was very hard decisipn to put mum there it was a joint decision made by all her caring daughters who visit every Sat afternoon and take her to Garden Grove for afternoon tea. My mum is not the easiest person to live with with her Dementia but the staff do there best to make her life enjoyable and all of us appreciate everything they do to help her as her behavior is quiet challenging at times ,but we all love her inconditonally. ☺ Love your mum while you can as you never know what tomorrow brings ☺

Was this review helpful?  1

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Highercombe Residential Living

Available Rooms

Room Name

Single rooms with private ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

17 sqm

Room Description

Banks Flynn Fonteyn Tolley Wings First floor-Single
The bedrooms are all single rooms approx. 17 sqm with a private ensuite approx. 5.3 sqm enjoy pleasant outlooks and are well-positioned for resident access to all common areas. The rooms are fully air conditioned with individual room controls carpeted with painted walls and are well maintained and lit. The furniture provided in the bedrooms is of excellent quality in good condition and includes an electric highlow bed wardrobe tallboy and bedside cabinet. Other inclusions are free Wi-Fi and a telephone point.

Melba Lawson Richardson Wings Ground floor-Single
The bedrooms are all fully air conditioned with individual room controls carpeted with painted walls and are well maintained and lit. The furniture provided in the bedrooms is of excellent quality in good condition and includes an electric highlow bed wardrobe tallboy and bedside cabinet. Other inclusions are free Wi-Fi and a telephone point. The bedrooms are single rooms approx. 17 sqm with a private ensuite approx. 5.3 sqm enjoy pleasant outlooks have courtyard access and are well-positioned for resident access to all common areas.

Each wing has a lounge room dining room or a combined loungedining area approx. 100 sqm with carpet flooring a sound system television Wi-Fi and modern furnishings in good condition. Each wing also has between two and four separate sitting rooms ranging in size from approx. 10 sqm to 30 sqm most with kitchenette facilities balcony access and Wi-Fi. Tables and lounges seat between ten and thirty residents in a comfortable air conditioned environment with excellent natural lighting and pleasant courtyard and garden views. Large balconies and outdoor seating is also provided with access from the loungedining room and sitting rooms. An additional small activities room approx. 15 sqm is suitable for sewing reading or similar activities.

Common Areas Description

Central Common Areas
All common areas are fully air-conditioned and tastefully decorated with comfortable quality inclusions and furnishings. On the ground level the main arcadecaf hub approx. 85 sqm and main activitiesfunction room approx.90 sqm is carpeted with access to the main courtyardBBQ area approx. 100 sqm free Wi-Fi a piano and quality seating and inclusions. The area is well-maintained air-conditioned and offers seating kitchenette teacoffee making facilities sound system and is suitable for various activities and community gatherings. The outdoor garden footpath and courtyard areas are landscaped with waterpond features and have outdoor seating. The spacious and well-appointed hairdressing salon and alternate therapyclinic is also on the ground floor.
On the first level is the Binnenhofje Room approx. 65 sqm providing a comfortable fully air-conditioned loungekitchenette area available for resident activities or family gatherings. This room has been planned as a designated activities area for our Dutch residents but of course all of our residents are welcome to use it. The room is carpeted and has quality inclusions television and free Wi-Fi. The internet and activities areas are large carpeted open plan spaces approx. 85 sqm with a billiard table and access to the Arcade balconies. The library room and the wellnesshydrotherapy room are also on the first floor. The gym is managed by a qualified personal trainer and provides a large range of quality modern exercise and strengthening equipment and healthy ageing programs suitable for residents. Courtyards landscaped gardens and surrounds fruit trees and individual garden plots are available for use by the residents.

High and Low Care- Banks Flynn Fonteyn Tolley Wings First floor-Single
Each wing has a lounge room dining room or a combined loungedining area approx. 100 sqm with carpet flooring a sound system television Wi-Fi.

Room Name

Extra service single rooms with private ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

17 sqm

Room Description

Heysen Wing Ground floor
The bedrooms are single rooms approx. 17 sqm with a private ensuite approx. 5.3 sqm enjoy pleasant outlooks have courtyard access and are well-positioned for resident access to all common areas. The rooms are all fully air conditioned with individual room controls carpeted with painted walls and are well maintained and lit. The furniture provided in the bedrooms is of excellent quality in good condition and includes an electric highlow bed wardrobe tallboy and bedside cabinet. Other inclusions are free Wi-Fi and a telephone point. An additional small activities room approx. 15 sqm is located in the Lawson wing and is suitable for sewing reading or similar activities.

Heysen wing has a lounge room approx. 100 sqm and a dining room approx. 85 sqm with carpet flooring a sound system television Wi-Fi and modern furnishings in good condition. The wing also has two separate sitting rooms approx. 23 sqm each with kitchenette facilities courtyard access and Wi-Fi. Tables and lounges seat between ten and twenty residents in a comfortable air conditioned environment with excellent natural lighting and pleasant courtyard and garden views. Courtyard and outdoor seating is also provided with access from the loungedining room and sitting rooms.

The available care and services listed below are NOT provided within the accommodation payment and are subject to an additional cost in the form of a care fee extra service fee or amenity fee. No subsidy or supplement funding is received by this organisation for the provision of these care or services.

Our extra services include
Wine with meals
Daily newspapersmagazines
CDDVD library

For more information please contact our Residential Admissions team on 08 8159 3530.

Common Areas Description

All common areas are fully air-conditioned and tastefully decorated with comfortable quality inclusions and furnishings. On the ground level the main arcadecaf hub approx. 85 sqm and main activitiesfunction room approx.90 sqm is carpeted with access to the main courtyardBBQ area approx. 100 sqm free Wi-Fi a piano and quality seating and inclusions. The area is well-maintained air-conditioned and offers seating kitchenette teacoffee making facilities sound system and is suitable for various activities and community gatherings. The outdoor garden footpath and courtyard areas are landscaped with waterpond features and have outdoor seating. The spacious and well-appointed hairdressing salon and alternate therapyclinic is also on the ground floor.

On the first level is the Binnenhofje Room approx. 65 sqm providing a comfortable fully air-conditioned loungekitchenette area available for resident activities or family gatherings. This room has been planned as a designated activities area for our Dutch residents but of course all of our residents are welcome to use it. The room is carpeted and has quality inclusions television and free Wi-Fi. The internet and activities areas are large carpeted open plan spaces approx. 85 sqm with a billiard table and access to the Arcade balconies. The library room approx. 15 sqm and the wellnesshydrotherapy room approx. 35 sqm are also on the first floor. The gymnasium approx. 100 sqm is managed by a qualified personal trainer and provides a large range of quality modern exercise and strengthening equipment and healthy ageing programs suitable for residents. Courtyards landscaped gardens and surrounds fruit trees and individual garden plots are available for use by the residents.

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