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IRT Five Islands

3.6 5 Reviews | Write a Review

Operator
IRT

Operator Average Quality
(88 Reviews)

Room Vacancies:

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Review IRT Five Islands
5 reviews sorted by Date Rating Type
WRiordan Sep 26, 2018

Overall my dads and our experience was excellent. He was treated well as were his co occupants. He was still quite independant and IRT Five Islands were exceptional in accommodating him and allowing continued driving and external activities. Where things fell down was pressure on staff due to inadequate ratios which fluctuate in terms of need. Also when dad had anger issues his GP jumped to medicate and I as an RN had to intervene. The RN who worked far too hard supported me in insisting on counselling which uncovered and reasonably well resolved the immwdoate issue. I believe the staff did a great job in allowing my father to maintain who he was as a person and this added quality to his life and interactions. Psycho social care is not adeqyately managed in nursing homes overall...this was a small facility and I pushed hard to create balance for dad as he transitioned to disabilty and death. This needs to be addressed in order to reduce anxiety and increase dignity of occupants.

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isheppard Jan 16, 2018

The Illawarra Retirement Trust 5 Islands Facility at Port Kembla is excellent. My mum has been very happy here after settling in. The staff are exemplary, and the support and care is second to none. Well done IRT 5 Islands.

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Freya.D09 Nov 09, 2016

Generally I am very impressed/happy. My father is relatively independent, however, he requires socialisation and medication assistance that he's allowed to continue driving. Currently is fantastic in relation to both his mental health and maintaining a reasonable degree of independence. The atmosphere at Five Islands IRT is very lovely and in no way hospitalised, sterile or old. It has a lovely homely feel contained due to small size and the staff run a very personalised and inclusive service. Food is always difficult, often good to excellent, occasionally lacking - that dad is still mobile means his nutritional requirements are greater than others, took a while and some weight loss muscle loss for the medical team to realise.

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Amparo2564 Oct 07, 2015

Dont ever get dementia when not enough staff for that shift

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IRT

Dear Ramiro7263, apologies for the delay in responding to you. IRT Group is committed to providing the highest quality of care to our residents living with dementia. Your comment has been passed onto management and I invite you to contact me directly at [email protected] with more information about your concerns. Kind regards, Fiona Kurtz, Contact Centre Manager
Nov 18, 2015

DarcyB Jun 02, 2015

My father was in Five Island Aged Care at Port Kembla, he enjoyed a large room to himself with his own fridge and electric jug, as well as a large disabled access ensuite . In consultation with his own doctor, they nurses regulated his medication and oxygen, provided healthy meals and in a short period of time his health improved. The home also had its own bus and weekly outings were encoutaged Although its never the same as living in your own home it was probably the next best thing

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IRT

Dear DarcyB Apologies for the delay in responding to you. Thank you for taking the time to provide us with valuable feedback. We are delighted to hear that you are satisfied with the services we provide to our residents. Every day our staff strive to offer great care and attention for each of our residents therefore, we are pleased to read your positive feedback. Thanks again, for sharing your experience. Kind regards, Fiona Kurtz, Contact Centre Manager
Nov 17, 2015

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About IRT Five Islands

Don’t compromise on the lifestyle you love with IRT’s Care Centre in Port Kembla. Founded on the premise of Integrity, Respect and Trust, our Port Kembla Care Centre will provide you with the extra quality support you need, while still making it easy for you to do all the things you enjoy.After all, we understand what it takes to build a community that offers the best in high-quality senior care. We’ve been in the industry for over 45 years and know what it is necessitated to create a thriving environment that’s equally as safe as it is engaging. For more information please download our brochure above, visit our website irt.org.au or contact us today on 1800 024 915.

Available Rooms

Room Name

Value

Type

Single room + ensuite

Occupancy

1

No of rooms

8

Room size (sqm)

22(m2)

Room Description

Large room fair views ensuite.

Common Areas Description

Lovely dining areas with comfortable lounge rooms for family and friends. Landscaped courtyard gardens with easy walking paths and stunning ocean views.

Room Name

Superior

Type

Single room + ensuite

Occupancy

1

No of rooms

8

Room size (sqm)

22(m2)

Room Description

Large room good views ensuite.

Common Areas Description

Lovely dining areas with comfortable lounge rooms for family and friends. Landscaped courtyard gardens with easy walking paths and stunning ocean views.

Room Name

Premium

Type

Single room + ensuite

Occupancy

1

No of rooms

24

Room size (sqm)

22(m2)

Room Description

Large room good views ensuite.

Common Areas Description

Lovely dining areas with comfortable lounge rooms for family and friends. Landscaped courtyard gardens with easy walking paths and stunning ocean views.

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