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IRT Sarah Claydon

4 4 Reviews | Write a Review

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IRT

Operator Average Quality
(88 Reviews)

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Review IRT Sarah Claydon
3 reviews sorted by Date Rating Type
Marg G Aug 16, 2016

My mother was in the facility as a reluctant resident eventually after respite. It was better than what we could do as a family by far and she eventually settled and was well looked after. The staff were on the whole very caring. However I think they are pushed to the limit with what seems like a concern by head office to stick to a low budget and make a profit. Nurses doing this job are the biggest asset of this business and they should be looked after much better themselves financially to ensure that as we all grow older there is enough incentive to attract people to do the job. We were lucky with our mum. She was in an aged care facility in a regional area. I have seen facilities in the city which make you depressed just to walk through the door never mind have to put your loved one there or be there yourself.

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IRT

Dear Mary G, apologies for the delay in responding to you. Thank you for your review. The staff at IRT Sarah Claydon endeavour to provide high quality aged care services for our valued residents. We are so pleased to hear that our staff are caring. Your feedback is important and I have sent your comments through to management. Kind regards, Fiona Kurtz, Contact Centre Manager
Aug 22, 2016

Gina Siracusa Mar 14, 2016

My friend was in residential care for 2 yrs, I can honestly say the staff were compassionate

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IRT

Dear Gina, apologies for the delay in responding to you. Thank you for your review. We are so pleased to hear that our efforts are noticed and praised. Thank you again for your compliments. Kind regards, Fiona Kurtz, Contact Centre Manager
Aug 22, 2016

Sue Mc Jun 17, 2015

My mother was very unsettled for the first few weeks in her low care facility. Not only has she a room with a view but it is big, bright and airy. All the staff from the less important to the top are caring and interested and go out of their way to help a grumbling old 91 year old lady feel at home and wanted and comfortable.

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IRT

Dear Sue Mc Apologies for the delay in responding to you. Thank you for your review. The staff at IRT Sarah Claydon endeavour to provide high quality aged care services for our valued residents. We are so pleased to hear that our efforts are noticed and praised. Thank you again for your compliments. Kind regards, Fiona Kurtz, Contact Centre Manager
Nov 17, 2015

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About IRT Sarah Claydon

Available Rooms

Room Name

Superior

Type

Single room + ensuite

Occupancy

1

No of rooms

62

Room size (sqm)

24(m2)

Room Description

Extra large room good views ensuite.

Common Areas Description

Dining room TV room and sitting room looking on to bushland and distant ocean views. Lift access.

Room Name

Value II

Type

Shared room + shared bathroom

Occupancy

3

No of rooms

22

Room size (sqm)

39(m2)

Room Description

Large room fair views

Common Areas Description

Ramp access to upper and lower suites. Some suites with lovely north facing aspect with views of bushland hills and local township. Outside sitting area accessed from main sitting room .

Room Name

Superior Extra Service

Type

Single room + ensuite

Occupancy

1

No of rooms

13

Room size (sqm)

24(m2)

Room Description

Extra large room good views ensuite extra services.

Common Areas Description

Quality furnishings in separate dining room TV room and sitting room which leads to manicured gardens with walking path. Tranquil setting.

Room Name

Value

Type

Single room + ensuite

Occupancy

1

No of rooms

32

Room size (sqm)

19(m2)

Room Description

Medium room good views private bathroom.

Common Areas Description

Ramp access to upper and lower suites. Lovely outside area accessed from main sitting area.

Room Name

Premium

Type

Single room + ensuite

Occupancy

1

No of rooms

39

Room size (sqm)

22(m2)

Room Description

Large room good views private bathroom.

Common Areas Description

Ramp access to upper and lower suites. Some suites with lovely north facing aspect with views of bushland hills and local township. Outside sitting area accessed from main sitting room .

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