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Jindalee Aged Care Residence

3.5 2 Reviews | Write a Review

Operator
TriCare Ltd

Operator Average Quality
(29 Reviews)

Room Vacancies:
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Residential Accommodation Deposit:
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Resident or Service User Review

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  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Jindalee Aged Care Residence     (07) 3723 3500

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Review Jindalee Aged Care Residence
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
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2 reviews sorted by Date Rating Type
Alan8534 Oct 23, 2016

The building and rooms are old with very little updating. But it is clean. Staff are distant but kind. Most are very busy to really stop and talk to residents. If I ask how my mother has been during the week, no one can really tell me. But, I do get a call every 3 months to discuss her care plan. Food is basic as its mass produced. Tea /coffee cups are plastic mugs which upsets my mother. Residents are also placed around a television all day with very little offered in way of activities. The place often smells when you enter and equipment, including dirty linen bins, line the corridors. Surely these could be put elsewhere? The place needs a major facelift. But I am confident my mother is safe there. She may not be happy but I have few options.

Was this review helpful?  7

Norene2115 Jan 19, 2016

From the first day the staff were always warm, friendly and helpful to my mother and her visitors. I felt very supported as I made the difficult decision to place her in a care facility. As her dementia increased and she became quite difficult, they remained caring and understanding. I was kept fully informed as her health deteriorated, right up to her passing.

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Jindalee Aged Care Residence

TriCare Jindalee Aged Care Residence is located in Brisbane's leafy western suburbs only 15 kilometres from the Brisbane CBD. It forms part of a rapidly growing residential community offering great public transport and shopping options.TriCare Jindalee provides quality 24-hour nursing care with accommodation options to suit every budget. These include private suites with extra service benefits as well as single or shared rooms on a supported or fully concessional basis to eligible residents. Our purpose built layout ensures every resident has access and view to outdoor areas. Loved ones with wandering dementia are understood and enjoy the freedom and safety of our secure unit with private gardens.Visitors enjoy the convenience of onsite parking and are always welcome to join in our activities such as concerts, church services and special events held in our communal areas or arrange your own family function. Please call (07) 3723 3500 to arrange a time to visit us.

Available Rooms

Room Name

Standard Twin Share Room with Shared Ensuite

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

Room size (sqm)

0

Room Description

Twin share rooms with reverse cycle heating and cooling and a shared ensuite. Rooms include a wardrobe for each bed and some space for small personal items or mobility devices. Rooms have windows with garden views and direct access to the garden from the room. Rooms are older traditional in style well maintained and clean. A wall mount for your TV is included plus extra power points for your fridge and all rooms contain an emergency call bell and privacy curtains for each bed.

Common Areas Description

All rooms have access to a range of common areas including a large day room approx 120m2 which in turn opens directly onto the undercover outdoor area and central courtyardgarden. There is also a dedicated dining room approx 90m2 with direct access to the undercover BBQ area and grassed courtyard. Most rooms have direct access externally onto a courtyard area with shaded seating areas. Residents may also avail themselves of the hairdressing and day spa facilities includes salt therapy aroma therapy music therapy and massage.

Room Name

Standard Single Room

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

Room size (sqm)

0

Room Description

Private single rooms with reverse cycle heating and cooling. Rooms include a wardrobe and some space for small personal items or mobility devices. Rooms have windows with courtyard views and direct access to the courtyard from the room. Rooms are older traditional in style well maintained and clean. A wall mount for your TV is included plus extra power points for your fridge and all rooms contain an emergency call bell.

Common Areas Description

All rooms have access to a range of common areas including a large day room approx 120m2 which in turn opens directly onto the undercover outdoor area and central courtyardgarden. There is also a dedicated dining room approx 90m2 with direct access to the undercover BBQ area and grassed courtyard. Most rooms have direct access externally onto a courtyard area with shaded seating areas. Residents may also avail themselves of the hairdressing and day spa facilities includes salt therapy aroma therapy music therapy and massage.

Room Name

Standard Single room with Ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

Room size (sqm)

0

Room Description

Private single rooms with reverse cycle heating and cooling and a private ensuite bathroom. Rooms include a wardrobe and some space for small personal items or mobility devices. Rooms have windows with garden or courtyard views and direct access to the garden or courtyard from the room. Rooms are older traditional in style well maintained and clean. A wall mount for your TV is included plus extra power points for your fridge and all rooms contain an emergency call bell.

Common Areas Description

All rooms have access to a range of common areas including a large day room approx 120m2 which in turn opens directly onto the undercover outdoor area and central courtyardgarden. There is also a dedicated dining room approx 90m2 with direct access to the undercover BBQ area and grassed courtyard. Most rooms have direct access externally onto a courtyard area with shaded seating areas. Residents may also avail themselves of the hairdressing and day spa facilities includes salt therapy aroma therapy music therapy and massage.

Room Name

Premium Single Private Ensuite & Garden View

Type

Single room + ensuite

Occupancy

1

No of rooms

Room size (sqm)

0

Room Description

Premium private single rooms with a private ensuite and individually controlled heating and cooling. The room contains traditional decor and fittings with quality home style furnishings. Room for a small fridge and flat screen TV wall mount are provided. All rooms have garden views with large windows and immediate access to the gardens and outdoor sitting areas from the room. The rooms are very well appointed clean and private with room for some of your own furnishings and mobility devices. All rooms contain an emergency call bell and you may install your own private phone line internet and cable TV.

Common Areas Description

All rooms have exclusive access to a large well appointed dining room approx 80m2 with table seating for four persons per table. Adjacent to the dining room is a large private lounge approx 80m2 with comfortable wing back chairs occasional tables large screen TV with Foxtel CD capability sound equipment and piano. Jindalee also boasts a small libraryvisiting room with internet access for residents to enjoy. All rooms open directly onto the outside of the building many with a gardencourtyard aspect some with small balcony area. Residents also have access to 2 outdoor undercover entertainment areas one with BBQ facilities. All residents have access to a dedicated hairdressing salon and day spa includes salt therapy aroma therapy music therapy and massage.

Room Name

Standard Twin Room

Type

Shared room + no bathroom or ensuite

Occupancy

2

No of rooms

Room size (sqm)

0

Room Description

Twin share rooms with reverse cycle heating and cooling. Rooms include a wardrobe for each bed and some space for small personal items or mobility devices. Rooms have windows with garden views and direct access to the garden from the room. Rooms are older traditional in style well maintained and clean. A wall mount for your TV is included plus extra power points for your fridge and all rooms contain an emergency call bell and privacy curtains for each bed.

Common Areas Description

All rooms have access to a range of common areas including a large day room approx 120m2 which in turn opens directly onto the undercover outdoor area and central courtyardgarden. There is also a dedicated dining room approx 90m2 with direct access to the undercover BBQ area and grassed courtyard. Most rooms have direct access externally onto a courtyard area with shaded seating areas. Residents may also avail themselves of the hairdressing and day spa facilities includes salt therapy aroma therapy music therapy and massage.

Room Name

Premium Single Ensuite with Courtyard View

Type

Single room + ensuite

Occupancy

1

No of rooms

Room size (sqm)

0

Room Description

Premium private single rooms with a private ensuite and individually controlled heating and cooling. The room contains traditional decor and fittings with quality home style furnishings. Room for a small fridge and flat screen TV wall mount are provided. All rooms have courtyard views with large windows and immediate access to the courtyard and outdoor sitting areas from the room. The rooms are very well appointed clean and private with room for some of your own furnishings and mobility devices. All rooms contain an emergency call bell and you may install your own private phone line internet and cable TV.

Common Areas Description

All rooms have exclusive access to a large well appointed dining room approx 80m2 with table seating for four persons per table. Adjacent to the dining room is a large private lounge approx 80m2 with comfortable wing back chairs occasional tables large screen TV with Foxtel CD capability sound equipment and piano. Jindalee also boasts a small libraryvisiting room with internet access for residents to enjoy. All rooms open directly onto the outside of the building many with a gardencourtyard aspect some with small balcony area. Residents also have access to 2 outdoor undercover entertainment areas one with BBQ facilities. All residents have access to a dedicated hairdressing salon and day spa includes salt therapy aroma therapy music therapy and massage.

Room Name

Secure Twin Share Room With Shared Ensuite

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

Room size (sqm)

0

Room Description

Twin share secure rooms with reverse cycle heating and cooling and a shared ensuite. Rooms include a wardrobe for each bed and some space for small personal items or mobility devices. Most rooms have windows with garden views. These rooms provide additional security for at risk residents with special needs or dementia. Rooms are traditional older style well maintained and clean. A wall mount for your TV is included plus extra power points for your fridge and all rooms contain an emergency call bell and privacy curtains for each bed.

Common Areas Description

All rooms in the secure area have access to a separate diningactivity room as well as a separate lounge area both with a large screen TV for easy viewing. Group activities are held in the dedicated activity room and in the undercover outdoor areas if weather permits. All rooms have access to a dedicated secure separate garden and undercover seating area. All rooms have access to a hairdresser with weekly pre-booked appointments.

Room Name

Standard Triple Room

Type

Shared room + no bathroom or ensuite

Occupancy

3

No of rooms

Room size (sqm)

0

Room Description

Triple share rooms with reverse cycle heating and cooling. Rooms include a wardrobe for each bed and some space for small personal items or mobility devices. Rooms have windows with garden views and direct access to the courtyard from the room. Rooms are older traditional in style well maintained and clean. A wall mount for your TV is included plus extra power points for your fridge and all rooms contain an emergency call bell and privacy curtains for each bed.

Common Areas Description

All rooms in the secure area have access to a separate diningactivity room as well as a separate lounge area both with a large screen TV for easy viewing. Group activities are held in the dedicated activity room and in the undercover outdoor areas if weather permits. All rooms have access to a dedicated secure separate garden and undercover seating area. All rooms have access to a hairdresser with weekly pre-booked appointments.

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