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Joseph Banks Aged Care Facility

4.5 2 Reviews | Write a Review

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(2 Reviews)

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Review Joseph Banks Aged Care Facility
2 reviews sorted by Date Rating Type
Arch2024 Sep 26, 2018

My dad has been in an aged care facility for over a year. My sister and I visit regularly and are fully involved in dad’s life and care. He has several medical issues and dementia...this necessitated our decision to have him enter a facility where he would have around the clock care. The staff have been great, most of the carers do an excellent job ..of course we have our favourites that stand out as going that little extra above and beyond. It gives me peace of mind to know dad is safe. Overtime, we have developed a rapport with staff from maintenance, domestic, kitchen, carers, nurses and even the doctors ... I have found them to be doing a great job and to be genuinely caring...although to begin with I was a little sceptical. I have found management to be really lovely and caring too...even sharing some lovely words of encouragement and gestures which warmed my heart...which has added a real human touch. Dad has good and bad days of course but we keep hopeful and reassured he’s in the best place possible.

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Kaci9236 Jan 11, 2016

Lack of staff and quality of food let this facility down. The facility is nice and the staff they do have are really good.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Joseph Banks Aged Care Facility

The residents living in our facility have access to a range of different communal spaces totalling approximately 860m² inside and 57m² undercover areas outside.The facility has been designed as an open plan living environment within four distinct wings and each wing has a formal lounge area furnished with a variety of armchairs and a sofa. The facility has been furnished with superior comfort furniture throughout. The armchairs are all upholstered in quality water resistant fabrics and consideration has been given to ensuring that the size and shape of the furniture meets the varying needs of our resident population. Each lounge has a distinct décor theme and is furnished to create a home like environment. The common areas are decorated with attractive artwork, window treatments and all the common areas are fully climate controlled. Each lounge area has a flat screen TV with DVD player and an extensive DVD library which is available to all residents.

Available Rooms

Room Name

GOLD ROOM

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

16.5m (excl. ensuite)

Room Description

Joseph Banks is a contemporary modern open plan building that is on a periodic refurbishment program keeping it bright and appealing for residents with the emphasis on homeliness.

Gold Rooms are the facilitys rooms with
Modern fully equipped ensuite
Non-slip timber finish vinyl flooring
Fresh neutral painted finishes
Inbuilt wardrobe including three storage drawers
Views of extensive gardens adjacent park the lake or surrounding hills
Neutral toned blockout curtains and sheers
Reverse cycle air conditioning for individual comfort and preference

Each Gold Room Ensuite includes
Personal shower chair
Nurse call bell points at the shower and toilet
Mobility rails either side of the toilet can be repositioned if not required
A porcelain basin with easy flick taps
Mirror fronted bathroom cabinet above basin
Ceiling mounted heat lamp light fan.

Each Gold Room is furnished with
Electric or manual lift bed
Foam geriatrician mattress
Nurse call bell point at the bed
Bedside table
Access to the VOIP telephone system
An over bed ceiling mounted dimmable reading light.

Common Areas Description

The residents living in our facility have access to a range of different communal spaces totalling approximately 860m inside and 57m undercover areas outside. The facility has been designed as an open plan living environment within four distinct wings.

LOUNGE AREAS
Each wing has a formal lounge area furnished with superior comfort furniture throughout. Armchairs and sofas are upholstered in quality water resistant fabrics and have been shaped and sized to meet the varying needs of our resident population. Each lounge has a distinct decor theme and is decorated with attractive artwork and window treatments to create a home-like environment. All indoor common areas are fully climate controlled. Each lounge area has a flat screen TV with DVD player and an extensive DVD library which is available to all residents.

DINING AREAS
Each wing also has an open-plan dining area flowing from the lounge furnished with clover form tables allowing easy access for wheelchairs and dining chairs that have supporting armrests. These areas cater for the small group of residents living in that wing.
All dining areas have a small kitchenette for residents or visitors convenience with plumbed filtered boiling water chilled filtered water and complimentary refreshments.
A staff office is located in each loungedining area to ensure ready accessibility of trained and experience care staff.

GARDENS
Residents also have access to fully landscaped garden areas incorporating a mix of indigenous and exotic plants shrubs and trees.

Room Name

DIAMOND ROOM (with balcony or patio)

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

21 m (excl. ensuite but incl. balcony/patio)

Room Description

Joseph Banks is a contemporary modern open plan building that is on a periodic refurbishment program keeping it bright and appealing for residents with the emphasis on homeliness.

Diamond Rooms are the facilitys second largest rooms with
Modern fully equipped ensuite
Non-slip timber finish vinyl flooring
Freshly painted finishes
Inbuilt wardrobe including three storage drawers
Private balcony patio with full length sliding glass door and views of extensive gardens adjacent park the lake or surrounding hills
Neutral toned blockout curtains and sheers
Reverse cycle air conditioning for individual comfort and preference

Each Diamond Room Ensuite includes
Personal shower chair
Nurse call bell points at the shower and toilet
Mobility rails either side of the toilet can be repositioned if not required
A porcelain basin with easy flick taps
Mirror fronted bathroom cabinet above basin
Ceiling mounted heat lamp light fan.

Each Diamond Room is furnished with
Electric lift bed
Memory foam mattress
Nurse call bell point at the bed
Bedside table
Access to the VOIP telephone system
An over bed ceiling mounted dimmable reading light.

Common Areas Description

The residents living in our facility have access to a range of different communal spaces totalling approximately 860m inside and 57m undercover areas outside. The facility has been designed as an open plan living environment within four distinct wings.

LOUNGE AREAS
Each wing has a formal lounge area furnished with superior comfort furniture throughout. Armchairs and sofas are upholstered in quality water resistant fabrics and have been shaped and sized to meet the varying needs of our resident population. Each lounge has a distinct dcor theme and is decorated with attractive artwork and window treatments to create a home-like environment. All indoor common areas are fully climate controlled. Each lounge area has a flat screen TV with DVD player and an extensive DVD library which is available to all residents.

DINING AREAS
Each wing also has an open-plan dining area flowing from the lounge furnished with clover form tables allowing easy access for wheelchairs and dining chairs that have supporting armrests. These areas cater for the small group of residents living in that wing.
All dining areas have a small kitchenette for residents or visitors convenience with plumbed filtered boiling water chilled filtered water and complimentary refreshments.
A staff office is located in each loungedining area to ensure ready accessibility of trained and experience care staff.

GARDENS
Residents also have access to fully landscaped garden areas incorporating a mix of indigenous and exotic plants shrubs and trees.

Room Name

PLATINUM ROOM (with balcony/patio and entranceway)

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

24.35 m (excl. ensuite but incl. balcony/patio)

Room Description

Joseph Banks is a contemporary modern open plan building that is on a periodic refurbishment program keeping it bright and appealing for residents with the emphasis on homeliness.

Platinum Rooms are the facilitys largest rooms with
Modern fully equipped ensuite
Non-slip timber finish vinyl flooring
Freshly painted finishes
Inbuilt wardrobe including three storage drawers
Private balcony patio with full length sliding glass door and views of extensive gardens adjacent park the lake or surrounding hills
Neutral toned blockout curtains and sheers
Reverse cycle air conditioning for individual comfort and preference

Each Platinum Room Ensuite includes
Personal shower chair
Nurse call bell points at the shower and toilet
Mobility rails either side of the toilet can be repositioned if not required
A porcelain basin with easy flick taps
Mirror fronted bathroom cabinet above basin
Ceiling mounted heat lamp light fan.

Each Platinum Room is furnished with
Electric lift bed
Memory foam mattress
Nurse call bell point at the bed
Bedside table
Access to the VOIP telephone system
An over bed ceiling mounted dimmable reading light.

Common Areas Description

The residents living in our facility have access to a range of different communal spaces totalling approximately 860m inside and 57m undercover areas outside. The facility has been designed as an open plan living environment within four distinct wings.

LOUNGE AREAS
Each wing has a formal lounge area furnished with superior comfort furniture throughout. Armchairs and sofas are upholstered in quality water resistant fabrics and have been shaped and sized to meet the varying needs of our resident population. Each lounge has a distinct dcor theme and is decorated with attractive artwork and window treatments to create a home-like environment. All indoor common areas are fully climate controlled. Each lounge area has a flat screen TV with DVD player and an extensive DVD library which is available to all residents.

DINING AREAS
Each wing also has an open-plan dining area flowing from the lounge furnished with clover form tables allowing easy access for wheelchairs and dining chairs that have supporting armrests. These areas cater for the small group of residents living in that wing.
All dining areas have a small kitchenette for residents or visitors convenience with plumbed filtered boiling water chilled filtered water and complimentary refreshments.
A staff office is located in each loungedining area to ensure ready accessibility of trained and experience care staff.

GARDENS
Residents also have access to fully landscaped garden areas incorporating a mix of indigenous and exotic plants shrubs and trees.

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