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Juniper Annesley

3.8 5 Reviews | Write a Review

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Operator Average Quality
(27 Reviews)

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Review Juniper Annesley
5 reviews sorted by Date Rating Type
Annie304 Apr 13, 2019

Mum was placed in 'comfort care' as she was diagnosed with a terminal illness. Not sure where the 'comfort' or the 'care' came into it. As Mum's health rapidly declined there were multiple issues arising. Always a happy and obliging person even in ill health her personality began to change, she became distrusting of staff, some in particular and became fearful about some of the procedures (full hoist lifting in particular). Basic care was shoddy, relatives would have to wash her dentures as this was frequently overlooked. On one occasion Mum was found roughly dressed meaning her clothes were up around her neck, found lying on an incontinence pad that had not even been affixed, with her shoes on and the bedclothes pulled up over her. Other issues were: Some staff were disrespectful and short tempered towards the residents. Lack of communication between staff especially during shift changes. Food quality very poor and often would see the same dish served again during the same week. Food was often cold when served to residents. We moved Mum to another facility for her last few days (as it turned out), where the care, compassion and professionalism was exemplary. At least in her final few days she was treated with dignity, the respect and compassion that she so deserved.

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Kody5280 Jul 31, 2017

A caring, encouraging and secure facility. Since his admission to this aged care home, my father has been treated with utmost respect and understanding.

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Vinnie2856 Apr 15, 2016

The quality of the residential aged care home was excellent. Activities held daily to keep the residents aware

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Jeffry8211 Mar 10, 2016

This facility did it's very very best for my Dad who had had a stroke and was full hoist high care. I was given a contact number for the nurse in charge at the very beginning and I could contact her if I ever had any concerns. (I suspect I was an over the top family member who they knew needed looking out for as well) Yes there were some concerns. Once I came in and Dad had been left with faeces in his bed. I complained and it was dealt with immediately. But every day came with such stress and confronting care and I knew they were all doing their best. At the time Dad was dying every one of the carers came and kissed him goodbye. It still makes me cry to think how much they cared for him. Aged care is a very difficult place to work. Annesley did the very best it could.

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Marjorie Fowler Dec 28, 2015

I previously managed an Aged Care facility so am very aware of what residents need and expect and what family members need and expect. My sister has been in this facility for 2 .5 years and I have yet to see anything to complain about. I take into consideration that all facilities are short staffed and while nothing is ever perfect, Annesley Nursing Home in Bentley WA , in my opinion and from my observations, is as near to perfect as any one would get.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Juniper Annesley

Juniper Annesley is a vibrant modern 104 place residential care facility which is part of the Juniper Rowethorpe site in Bentley. Its predecessor, John Wesley House was built at Rowethorpe in 1974 and operated as a wing of the Rowethorpe Nursing Centre. This state of the art facility provided high level nursing home care and dementia specific care. Through its life, John Wesley House was often viewed by international visitors. This facility was eventually replaced and this new Juniper Annesley complex was built and opened in 2007. This comprises of three wings which all have access to the modern cafe as well as spacious resident communal lounges, dining areas and beautiful gardens and outdoor entertainment areas.

Available Rooms

Room Name

George Idle Single Rm Ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

20

Room size (sqm)

15 - 25 sqm

Room Description

Juniper Annesleys George Idle Wing provides premium accommodation and quality services for individuals seeking a more exclusive level of care. Residents may enjoy private gardens or while indoors be pampered in our hair salon spa bath and therapy room.

Common Areas Description

The Juniper Annesley residential facility comprises of three wings and each have several indoor and outdoor communal areas. Each wing has access to a number of secure courtyards which families and friends are welcome to enjoy. The courtyards have chairs tables sun shades as well as use of an outdoor BBQ on request. There are 3 main communal areas in the 3 wings for dining and seating as well as small quiet lounges for more private use.

Juniper Annesley has a caf which is open 6 days per week from Tuesday to Sunday and this is also available to book for special celebrations such as birthdays or family parties.

Room Name

Dem Spec Single shared bath

Type

Single room + shared bathroom

Occupancy

1

No of rooms

4

Room size (sqm)

15 - 25 sqm

Room Description

These are large dementia specific single rooms with a shared bathroom. They are in high condition only a short distance from the common areas.

Common Areas Description

The Juniper Annesley residential facility comprises of three wings and each have several indoor and outdoor communal areas. Each wing has access to a number of secure courtyards which families and friends are welcome to enjoy. The courtyards have chairs tables sun shades as well as use of an outdoor BBQ on request. There are 3 main communal areas in the 3 wings for dining and seating as well as small quiet lounges for more private use.

Juniper Annesley has a caf which is open 6 days per week from Tuesday to Sunday and this is also available to book for special celebrations such as birthdays or family parties.

Room Name

Shared Room with Ensuite

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

10

Room size (sqm)

25+ sqm

Room Description

These are large twin rooms in high condition that are all a short distance from the common areas.

Common Areas Description

The Juniper Annesley residential facility comprises of three wings and each have several indoor and outdoor communal areas. Each wing has access to a number of secure courtyards which families and friends are welcome to enjoy. The courtyards have chairs tables sun shades as well as use of an outdoor BBQ on request. There are 3 main communal areas in the 3 wings for dining and seating as well as small quiet lounges for more private use.Juniper Annesley has a caf which is open 6 days per week from Tuesday to Sunday and this is also available to book for special celebrations such as birthdays or family parties.

Room Name

Single Room Shared Bathroom

Type

Single room + shared bathroom

Occupancy

1

No of rooms

4

Room size (sqm)

15 - 25 sqm

Room Description

These are large single rooms with a shared bathroom. They are in high condition and only a short distance from the common areas.

Common Areas Description

The Juniper Annesley residential facility comprises of three wings and each have several indoor and outdoor communal areas. Each wing has access to a number of secure courtyards which families and friends are welcome to enjoy. The courtyards have chairs tables sun shades as well as use of an outdoor BBQ on request. There are 3 main communal areas in the 3 wings for dining and seating as well as small quiet lounges for more private use.

Juniper Annesley has a caf which is open 6 days per week from Tuesday to Sunday and this is also available to book for special celebrations such as birthdays or family parties.

Room Name

Single Room with Ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

20

Room size (sqm)

15 - 25 sqm

Room Description

These are large single rooms in high condition that are all a short distance from the common areas.

Common Areas Description

The Juniper Annesley residential facility comprises of three wings and each have several indoor and outdoor communal areas. Each wing has access to a number of secure courtyards which families and friends are welcome to enjoy. The courtyards have chairs tables sun shades as well as use of an outdoor BBQ on request. There are 3 main communal areas in the 3 wings for dining and seating as well as small quiet lounges for more private use.

Juniper Annesley has a caf which is open 6 days per week from Tuesday to Sunday and this is also available to book for special celebrations such as birthdays or family parties.

Room Name

Dementia Spec Single with Ens

Type

Single room + ensuite

Occupancy

1

No of rooms

36

Room size (sqm)

15 - 25 sqm

Room Description

These are large dementia specific single rooms in high condition that are all a short distance from the common areas.

Common Areas Description

The Juniper Annesley residential facility comprises of three wings and each have several indoor and outdoor communal areas. Each wing has access to a number of secure courtyards which families and friends are welcome to enjoy. The courtyards have chairs tables sun shades as well as use of an outdoor BBQ on request. There are 3 main communal areas in the 3 wings for dining and seating as well as small quiet lounges for more private use.

Juniper Annesley has a caf which is open 6 days per week from Tuesday to Sunday and this is also available to book for special celebrations such as birthdays or family parties.

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