My mother has come back to life after moving into permenant care at Tricare. Very happy with staff & loves the lifestyle activities. Especially happy that staff taking the time to make sure she gets to the dining room to sit with other residents for meals & attend all activities. Family live nearby & can drop in anytime, lovely undercover outdoor areas to enjoy.
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Seana6690
2 years ago
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Low staff ratios, residents hygiene needs not met, shower weekly? Care staff try however 2 - 3 staff to 30 high needs residents. No outings, no minibus. The food is ordinary, party pies, sausages in gravy with chips. Everything is on a budget, the Facility Manager gets a monthly bonus if the budget is reduced each month. Residents pay an extra $25 a day ($9,000 per year) for wifi, a communal newspaper 3 papers to 30 residents, wine with meals 5% of resident and a coffee machine.
TriCare Kawana Waters located on the canal boasts a purpose built single storey layout providing residents with plenty of sunshine, natural light, water views and outdoor access to manicured lawns and gardens. Loved ones with wandering dementia are understood and enjoy the freedom and safety of our secure unit with private gardens.We provide a home like environment that emphasises social interaction and activity which supports individual independence. Accommodation options include private suites with extra service benefits, large canal front suites with separate lounge & walk in robe while our onsite chef sources fresh produce to prepare nutritious meals for residents to enjoy.Visitors enjoy the convenience of onsite parking, easy access to public transport and are always welcome to join in our activities such as concerts, church services and special events held in our communal areas or arrange your own family function. Please call (07) 5436 9000 to arrange a time to visit us.