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Kirribilli @ Encounter Bay

3.67 3 Reviews | Write a Review

Operator Average Quality
(158 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

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Review Kirribilli @ Encounter Bay
3 reviews sorted by Date Rating Type
Sibyl6257 Sep 25, 2018

When visiting my mother in law , it felt like family staff knew her as an individual. We always felt welcome to visit. Grandad spent most of his days there and he always felt welcome

Was this review helpful?  1

Gayemolony Feb 23, 2016

My mum was in Kiama nursing home just past victor harbour sa for her last few years..Whatever preconceived ideas I had beforehand I would honestly say this was the Best decision that was made for my mums happiness and wellbeing..With 3 daughters with many varied ideas for our mums benefit..this was the place we came to do just that..give our mum our undivided attention..something that doesnt happen when your home caring..It certainly changed my ideas of myself as I age. My mum was 92 when she passed

Was this review helpful?  2

Daughter of two aged Apr 15, 2015

As a relative in another state I find Estia hard work - they regularly make mistakes with the billing and the Head Office in Melbourne has a really annoying phone system that you are never sure if the message has been received. Once you actually get to the finance department they are extremely apologetic and helpful but then, they have your money! The Respite room at Kirribilli is extremely run down - it doesn't even have a TV so you literally have to bring everything if you want your loved one to be comfortable - my dad is low care but I wouldn't want him there for high care! The rooms need a thorough do over and the resident bus has not worked since December! So I pay for a service to collect my dad and take him to town just so he can do the basics like banking!

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Kirribilli @ Encounter Bay

From the manicured gardens outside to the elegant décor within, Estia Health Encounter Bay is a charming resort-style residence renowned for its genuine comfort and calm.Open and spacious living areas combine with outdoor courtyards and gardens to provide residents, their friends and families with comfortable places to relax, meet and enjoy companionship.Equipped with stylish contemporary amenities and facilities, the home places a notable emphasis on quality care and wellbeing for all residents.

Available Rooms

Room Name

Single room + ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

55

Room size (sqm)

19.5

Room Description

Private rooms at Estia Health Encounter Bay are light-filled and spacious with adjustable bed generous built-in wardrobe with lockable drawer chest of drawers ducted air conditioning floor heating call-bell and television and telephone connections. Ensuites include open shower with ample space for supportive equipment exhaust fan vanity and automatic sensor lighting. Each room has views of the garden courtyard or bushland setting through bay windows.

Common Areas Description

Within each of the wings are several lounge areas featuring classic furnishings gas log fireplaces and flat screen televisions with Foxtel.
Two large dining areas equipped for fine dining present refined seating arrangements and there is opportunity for our residents to enjoy a quieter meal with family and friends in our private function rooms.
Barbecue areas in the courtyard offer modern outdoor seating a pergola and laserlite shading providing a welcoming environment. Smaller secure courtyards found throughout the home allow our residents to safely enjoy the tranquil atmosphere of the landscaped gardens complete with flower beds and veggie patch.

Room Name

Single room + ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

66

Room size (sqm)

18

Room Description

Private rooms at Estia Health Encounter Bay are light-filled and spacious with adjustable bed generous built-in wardrobe with lockable drawer chest of drawers reverse cycle air conditioning some with ceiling fans bar heating call-bell and television and telephone connections. Ensuites include open shower with ample space for supportive equipment exhaust fan vanity and automatic sensor lighting. Each room has sliding doors leading out onto a landscaped courtyard.

Common Areas Description

Within each of the wings are several lounge areas featuring classic furnishings gas log fireplaces and flat screen televisions with Foxtel.
Two large dining areas equipped for fine dining present refined seating arrangements and there is opportunity for our residents to enjoy a quieter meal with family and friends in our private function rooms.
Barbecue areas in the courtyard offer modern outdoor seating a pergola and laserlite shading providing a welcoming environment. Smaller secure courtyards found throughout the home allow our residents to safely enjoy the tranquil atmosphere of the landscaped gardens complete with flower beds and veggie patch.

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