My father lived here for 5 months and it literally was the end of his life. He had a fall and cellulitis that was gone unnoticed in his leg. I was told he was fine , it was just his dementia becoming worse and this was by an RN. I requested an ambulance be called and my father lost his leg 2 days later. Negligence by staff and by management. Never send your family member here unless you are planning to visit everyday and check your loved one is o...

When visiting my mother in law , it felt like family staff knew her as an individual. We always felt welcome to visit. Grandad spent most of his days there and he always felt welcome

My mum was in Kiama nursing home just past victor harbour sa for her last few years..Whatever preconceived ideas I had beforehand I would honestly say this was the Best decision that was made for my mums happiness and wellbeing..With 3 daughters with many varied ideas for our mums benefit..this was the place we came to do just that..give our mum our undivided attention..something that doesnt happen when your home caring..It certainly changed my i...

As a relative in another state I find Estia hard work - they regularly make mistakes with the billing and the Head Office in Melbourne has a really annoying phone system that you are never sure if the message has been received. Once you actually get to the finance department they are extremely apologetic and helpful but then, they have your money! The Respite room at Kirribilli is extremely run down - it doesn't even have a TV so you literall...