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Mary's Grange

2.5 4 Reviews | Write a Review

Operator Average Quality
(4 Reviews)

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Review Mary's Grange
4 reviews sorted by Date Rating Type
Katharina7178 Sep 26, 2018

The older nursing staff believe that the aged care institutions are established for their benefit, not for the benefit of the residents. the younger nurses are more resident-focused, unfortunately, their inst enough of them

Was this review helpful?  1

Kyra5944 Sep 09, 2015

I am very very unhappy with Mary's Grange. The level of staffing for high care residents is inadequate - staff are always under pressure and stressed. Management talk 'down' to family members and do not respond adequately to complaints if at all. I have lodged numerous complaints to the Aged Care Complaints Scheme and will continue to do so until management of this facility start showing some respect towards residents and their families. If you are looking for a caring respectful environment then this is not the place.

Was this review helpful?  13

Armando9792 Aug 15, 2015

My father was a resident at this nursing home for 18 months and over this time my family had an absolutely terrible experience with both the level of care that was provided, and the facilities that he lived in. The carers themselves were lovely, but they were understaffed and unskilled to handle high care patients. No money was spent on patient comfort and management were unhelpful to the point of being rude. My advice is look elsewhere, we had 18 months of hell in this place.

Was this review helpful?  1

Patricia Reynolds Jul 03, 2015

An extremely friendly and professional aged care facility. We as a family are so grateful to the Carers who give my 99 year old mother such care and always have a kind word to her. My family knows how hard the Carers work and we appreciate all the staff at Mary's Grange and the most important part of this message is that my Mother loves living there and is very happy.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Mary's Grange

Information not yet provided by facility

Available Rooms

Room Name

Butler Unit

Type

Single room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

11.3

Room Description

Well presented rooms with direct access to garden and lawns. Sliding glass doors and large windows for maximum light which catch afternoon sun.

Common Areas Description

The Unit has a modern feel with a familyvisitor room and at close proximity to the main dinning room. Floor heating is available to all rooms.

Room Name

Lovell/Fitzpatrick Communal Facilities

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

11.3

Room Description

Standard rooms with close proximity to bathrooms toilets and shower rooms.

Common Areas Description

All common areas are carpeted for comfort and warmth. Supported by sitting rooms main dinning room and Chapel.

Room Name

Butler North/Lovell East

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

14.1

Room Description

Well presented rooms with views to street vegetation andor River Derwent views.

Common Areas Description

Room floor coverings are either carpet or vinyl. Supported by sitting rooms main dinning room and Chapel.

Room Name

Butler Unit Refurbished

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

15.5

Room Description

Refurbished with generous sized room as current single room with ensuite was previously a room accomodating two beds. Tastfully decorated with provision of t.v. modern lighting and soft furnishings.

Common Areas Description

The Unit has a modern feel with a familyvisitor room and at close proximity to the main dinning room. Room heating is either floor or wall. All rooms enjoy morning sun and an outlook towards an attractive internal garden

Room Name

Lovell North/Fitzpatrick East

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

11.3 m2 to 14.1 m2

Room Description

Well presented rooms with views to street vegetation andor internal garden.

Common Areas Description

All common areas are carpeted for comfort and warmth. Supported by sitting rooms main dinning room and Chapel.

Room Name

Lovell and Fitzpatrick Shared Facilities

Type

Single room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

11.3

Room Description

Rooms have either direct access to gardens or a balcony overlooking the gardens. All rooms have sliding doors and large windows to capture maximum light and sun.

Common Areas Description

All common areas are carpeted for comfort and warmth. Supported by sitting rooms main dinning room and Chapel.

Room Name

Mary Potter

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

Rooms vary between 12.1 m2 to 15.4 m2

Room Description

Spacious modern rooms overlooking the River Derwent or internal gardens. Included is some furniture for televisions and refrigerator. All rooms have over head controlled heating.

Common Areas Description

The unit boasts modern tastfull decorations and art work in common areas. There is a dinning room with a dance floor a T.V. community room which can be closed off for private functions and a leisure room with comfortable lounges and a homely fire place heater.

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