Dear Sydni345,
Thank you for your feedback. We generally find that people enjoy the companionship aspect of shared accommodation and have a choice of alternate areas throughout the home, with views of the river or garden courtyard.
6 years ago
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Ottilie5993
7 years ago
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Good nursing home but need to chose compatible people when sharing room not good experience in this area. All other aspects are of high standard
Facility reply:
Dear Ottilie5993,
Thank you for taking the time to provide feedback. We pride ourselves on the high standards of our homes.
I am sorry to hear about your experience and I encourage you to talk directly to the Director of Nursing about your situation.
Our person centred approach includes trying to match the personalities and interests of roommates in companion rooms and most enjoy the social side of sharing and become lifelong friends. As in your case, however, this can sometimes be a challenge.
7 years ago
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Rafael6594
7 years ago
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Staff are exemplary in the care and compassion they show toward the elderly residents. Nothing is too much trouble and the care given is personalised, compassionate and friendly. We are very reassured by the people who are looking after our mother.
Facility reply:
Dear Rafael6594
Thank you for the positive feedback regarding The Gardens. I will be sure to pass this onto staff and appreciate you taking the time to write the reviews. Menarock Life will continue to strive to high quality care that meets the residents individual needs.
Kind Regards
Brendan Coulton
Chief Group Operations Manager