I am glad Mercy Place and others will be reviewed . I have expressed my concerns to Mercy Place Abbotsford where my mother is as I'm not happy with the complete lack of process in place that puts residents at risk . My mother nearly died in Feb this year due to the complete neglect . My mother has been there for last ten years and was in better hands under the Good Shepherd system . Since it's purchase by Mercy - has gone completely downhill . I ...

If you are independent and still able to feed and toilet yourself, it is a wonderful place, but if you need care to be fed and toileted, then please do your research as the staff are doing their best, but very stretched, there are often shortages, with two staff carers for about 18 to 20 people, and the poor wonderful nurses do a valiant effort, sometimes caring for the whole ground floor of over 35 people PLUS UPSTAIRS (the mainly hostel section...

This residential age care is in a good location. Its facilities are excellent - found out that the residents here are always kept busy like entertainment, excursions and birthday or anniversary celebrations not mentioning religious worship. The staff are excellent and residents are looked after 24 hours!.