We experinced a number of issues around quality of care for our mother. Management of this facility is poor. Procedures not followed and general apathy towards residence is evident to us as family members.
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Shane502
7 years ago
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Brilliant care, my parent was neglected at another aged care provider. The care and support given here is excellent. Management and staff keep you informed and my parent loves the home cooked meals and happy hour.
Southern Cross Care (Vic) is a leading not-for-profit provider of aged care services founded by the Knights of the Southern Cross. Our Board and staff work within a Christian ethos. Since 1969, we have been supporting older people, their families and carers across Melbourne and regional Victoria. Supported by more than 1300 staff and hundreds of volunteers, we are committed to assisting older people to enjoy the best life possible at home or in residential care. Our wide range of services include community in-home support, residential aged care, retirement living, dementia care, respite services and veterans’ home care.