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Mercy Place East Melbourne

3.67 3 Reviews | Write a Review

Operator
Mercy Health

Operator Average Quality
(50 Reviews)

Room Vacancies:
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Residential Accommodation Deposit:
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  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Mercy Place East Melbourne     (03) 9413 1777

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Review Mercy Place East Melbourne
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
How likely are you to recommend this service to a friend or a colleague?
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0 1 2 3 4 5 6 7 8 9 10
3 reviews sorted by Date Rating Type
Lulu5475 Sep 28, 2018

In East Melbourne Our experience with aged care, saw a multitude of issues. .Mother overdosed .bruised .unable to call anyone if distressed ( no button) Poorly fed . Bank funds accessed without consent . Thrown out into St Vincent's . I found numerous patients on the floor . Poor access to doctors . Misdiagnosis At Mornington . A VECAT hearing called at the home to stop mother going home.( She spent the next 4 years at home successfully.) . All assistance denighed ie council help, district nurse etc This was a very difficult time for my family and myself.

Was this review helpful?  3

Kasandra6481 Jan 11, 2018

Quality of care is exceptional, lovely environment to be in.

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Abigayle4749 Nov 09, 2016

Some problems with standards but kindness and compassion far outweigh the problems which no doubt are common in this area

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Mercy Place East Melbourne

Just a short walk from Melbourne’s iconic Fitzroy Gardens, Mercy Place East Melbourne offers you a warm, welcoming home which fosters both independence and companionship.Enjoy the comfort of bright rooms with ensuite facilities, designed to maximise safety and independence, as well as a diverse menu of freshly cooked, nutritious meals that cater to specific dietary requirements.Share quality time with family and friends in the communal lounge, recreational areas or dining rooms or relax in our courtyard, the perfect setting for entertainment and leisure. When you need time to yourself, take in the scenic views of the Melbourne cityscape from one of our many private seating areas.Our friendly and compassionate staff encourage you to continue to enjoy your favourite hobbies through our extensive program of lifestyle activities and social outings. Our goal is simple: to enable you to have the best day possible, each and every day.

Available Rooms

Room Name

Standard (single room and private ensuite)

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

17 m2

Room Description

- Standard rooms have a contemporary and stylish design and are in excellent condition
- Private ensuite designed to maximise safety and independence
- Located on the ground or first floor with access to ample natural light
- Some rooms have views of adja

Common Areas Description

NAME

Room Name

Premium

Type

Single room + ensuite

Occupancy

1

No of rooms

3

Room size (sqm)

17-26 m2

Room Description

- Premium rooms are 17-26m2 are in excellent condition and boast a contemporary design that is sophisticated and stylish
- Private ensuite that has been designed to maximise safety and independence
- Located on the second floor with access to beautiful

Common Areas Description

NAME

Room Name

Deluxe

Type

Single room + shared bathroom

Occupancy

1

No of rooms

12

Room size (sqm)

17 m2

Room Description

- Standard rooms have a contemporary and stylish design and are in excellent condition
- Access to a shared ensuite that has been designed to maximise safety and independence
- Located on the first floor with access to ample natural light
- Some rooms hav

Common Areas Description

NAME

Room Name

Gipps St View

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

17 m2

Room Description

- Gipps Street View rooms are 17m2 are in excellent condition and boast a contemporary and stylish design
- Private ensuite that has been designed to maximise safety and independence
- Located on the ground or first floor facing Gipps Street which offer

Common Areas Description

NAME

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