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Merrimac Park Private Care

3.67 6 Reviews | Write a Review

Operator Average Quality
(11 Reviews)

Room Vacancies:

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Review Merrimac Park Private Care
6 reviews sorted by Date Rating Type
Genevieve6725 Apr 11, 2019

I am not 100% on the quality of the food, but imagine it to be average to good, hence the selection of 3 stars, but I have never actually had it, as it is my mother who is in the home and because she has dementia, I can't trust what she says about the food, but I don't hear anything terribly bad, and when she lived with us, she was never really happy with our food either. However, the staff I believe and think are very good and caring as a whole. I'm sure everyone has their bad moments, frustrations, etc, and in the aged care environment for the nurses to always seem calm, is also a testament to the organisation and them as people.

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PiersDance Sep 26, 2018

The Quality of the building is functional, but not what I'd call homely. So far the staff appear to be very good, seemingly kind and considerate, but I couldn't say what really happens at all times, as I am not there all the time. My Mother has dementia and seems happy enough in general, but would likely forget what happened or happens from one minute to the next to be able to say if there are bad things happening. So, I have to trust that she is being cared for well and kindly.

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Vidal7797 Jul 31, 2017

Fabulous. My husband was only there for 6 months before he passed away. The staff, food, and care was A1. They even went and got a bed for me and put it beside him, so I could spend the last fortnight beside him holding his hand and talking to him. They provided me with all meals as well as caring in a magnificent way to my darling Ken. I will never forget them for this. Helped me cope with his passing after us being together for so many years. Thankyou Merrimac Park. I am now 80 and if I have to go anywhere I hope to god this is where my family send me.

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Dino7352 Jan 09, 2017

My poor nana was left for three days after a fall which broke her hip before they even told our family or gave her any medical attention. After discharge from hospital after surgery, they decided not to carry on with the prescribed rehabilitation plan that was started at hospital and they stopped feeding her if she'd say she didn't want it (she was in advanced stages of dementia so she could change her mind). They were happy to leave her with a fever and an obvious discomfort due to a UTI. They stopped cleaning her teeth. They wouldn't provide us with her medical charts to ensure she was getting the right medication. Her clothes were continuously stolen throughout her stay. I wouldn't wish this place on my worst enemy. We feel endless guilt at what my nana endured in the final months of her life. We discharged her and admitted her to hospital in a private room in the final days to ensure she received proper palliative care and was kept comfortable in her final hours. The final straw was that they then called my aunt "selfish" for making that choice.

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Murray2480 Apr 20, 2016

Wonderful care for my husband.

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TeeMatt May 10, 2015

It was poor quality with care and food to start with. 18 months on an after failing accreditation twice they were given a shake up that they needed. The care and staff turnover improved to a degree and the food did get better....just a tad. Not enough activity to keep the residents active or entertained. My nan said she could die of boredom in there!

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Merrimac Park Private Care

Located in the heart of the Gold Coast, just minutes from Robina Town Centre and the new public hospital, Merrimac Park is set amongst privately owned acreage.Family owned and operated, with over 35 years’ experience in aged care, our modern facility is dedicated to providing high quality accommodation and exceptional care to our residents.Merrimac Park Private Care provides the ultimate comfort and safety for our residents. Set amongst landscaped gardens overlooking a nature reserve, we promote a well-balanced indoor and outdoor lifestyle.Catering for individuals and couples, each of our 96 spacious private suites with private ensuites boast an abundance of natural light and come fully furnished.Enjoy a superior lifestyle with:• 7 days/wk activity program inc. day trips, luncheons and live entertainment• Onsite beauty salon• Home-style cooked meals freshly prepared onsite• Full housekeeping and linen service• Individually controlled air conditioning• Family accommodation

Available Rooms

Room Name

Premium Room - Private Room with Ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

35

Room size (sqm)

18

Room Description

Magnificent views
Beautiful natural light
Couples accommodated for with adjoining room option
Individual reverse cycle air conditioning
Ceiling Fan
Stable door for privacy andor community involvement
Telephone point and phone provided
Internet data point
Electric bed - high low and multi- adjustable
Private patio with outdoor furniture for ground level rooms
Soft Window Furnishings
Entertainment unit with display shelving
Bedside unit with lockable draw
Mirrored selected rooms built in wardrobe with ample storage
Large flat screen high definition television
Designer comfortable arm chair with support
Nurse call
Out of bed sensor available on request
Oversized ensuite complete with heat lamps and exhaust system
Tiled ensuite selected rooms
Ensuite with window selected rooms

Common Areas Description

Our architecturally designed facility has a warm colonial feel comprising of four buildings all within close proximity of each other. Situated on a 2.5 hectare block with adjoining privately owned acreage each building has been designed and built with comfort and safety in mind.

Our care buildings The Ritz and Raffles are well appointed with comfortable design features with only 16 rooms for each wing to allow for the best serviceably. Well thought out design also extends to our family accommodation building Shangri-La should you need to stay from interstate at the times it matters most. The administration building Fairmont houses key Management personnel with an open door policy.

Merrimac Park Private boasts several spacious lounge areas with hand selected comfortable furniture. The residents are spoilt for choice when it comes to activities with 3 activity rooms throughout the centre running divisional therapies 7 days a week. Our dining rooms are well appointed with many relatives joining our residents at meal times. The menu has been designed by a specialist Aged Care dietician to ensure our residents get healthy balanced nourishing meals with variety each and every day. Merrimac Park Private has an in house hair and beauty salon ensuring our residents always look their best without leaving the facility.

There are many secluded sitting areas throughout the centre for residents and family members to meet. Catering for outdoor get togethers and functions The Pavilion is very popular on weekends. The Pavilion is an outdoor covered in BBQ Entertainment area over looking the green great for when the family come to visit.

Our care buildings have beautiful winding walking paths with manicured gardens. The residents are immersed in nature with the peaceful surrounding trees and wildlife. There is also a wonderful herb and vegetable garden to ignite the sensors.

Room Name

Deluxe Room - Private Room with Ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

44

Room size (sqm)

18

Room Description

Magnificent views
Beautiful natural light
Individual reverse cycle air conditioning
Ceiling fan
Stable door for privacy andor community involvement
Telephone point and phone provided
Internet data point
Electric bed - high low and multi- adjustable
Private patio with outdoor furniture for ground level rooms
Soft window furnishings
Entertainment unit with display shelving
Bedside unit with lockable drawer
Mirrored selected rooms built in wardrobe with ample storage
Large flat screen high definition television
Designer comfortable arm chair with support
Nurse call
Out of bed sensor available on request
Oversized ensuite complete with heat lamps and exhaust system
Tiled ensuite selected rooms
Ensuite with window selected rooms

Common Areas Description

Our architecturally designed facility has a warm colonial feel comprising of four buildings all within close proximity of each other. Situated on a 2.5 hectare block with adjoining privately owned acreage each building has been designed and built with comfort and safety in mind.

Our care buildings The Ritz and Raffles are well appointed with comfortable design features with only 16 rooms for each wing to allow for the best serviceably. Well thought out design also extends to our family accommodation building Shangri-La should you need to stay from interstate at the times it matters most. The administration building Fairmont houses key Management personnel with an open door policy.

Merrimac Park Private boasts several spacious lounge areas with hand selected comfortable furniture. The residents are spoilt for choice when it comes to activities with 3 activity rooms throughout the centre running divisional therapies 7 days a week. Our dining rooms are well appointed with many relatives joining our residents at meal times. The menu has been designed by a specialist Aged Care dietician to ensure our residents get healthy balanced nourishing meals with variety each and every day. Merrimac Park Private has an in house hair and beauty salon ensuring our residents always look their best without leaving the facility.

There are many secluded sitting areas throughout the centre for residents and family members to meet. Catering for outdoor get togethers and functions The Pavilion is very popular on weekends. The Pavilion is an outdoor covered in BBQ Entertainment area over looking the green great for when the family come to visit.

Our care buildings have beautiful winding walking paths with manicured gardens. The residents are immersed in nature with the peaceful surrounding trees and wildlife. There is also a wonderful herb and vegetable garden to ignite the sensors.

Room Name

Superior Room - Private Room with Ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

17

Room size (sqm)

18

Room Description

Individual reverse cycle air conditioning
Ceiling Fan
Stable Door for privacy andor community involvement
Telephone point and phone provided
Internet data point
Electric bed - high low and multi- adjustable
Private patio with outdoor furniture for ground level rooms
Soft window furnishings
Entertainment unit with display shelving
Bedside unit with lockable drawer
Mirrored selected rooms built in wardrobe with ample storage selected rooms
Large flat screen high definition television
Designer comfortable arm chair with support
Nurse call
Out of bed sensor available on request
Oversized ensuite complete with heat lamps and exhaust system
Tiled ensuite selected rooms
Ensuite with window selected rooms

Common Areas Description

Our architecturally designed facility has a warm colonial feel comprising of four buildings all within close proximity of each other. Situated on a 2.5 hectare block with adjoining privately owned acreage each building has been designed and built with comfort and safety in mind.

Our care buildings The Ritz and Raffles are well appointed with comfortable design features with only 16 rooms for each wing to allow for the best serviceably. Well thought out design also extends to our family accommodation building Shangri-La should you need to stay from interstate at the times it matters most. The administration building Fairmont houses key Management personnel with an open door policy.

Merrimac Park Private boasts several spacious lounge areas with hand selected comfortable furniture. The residents are spoilt for choice when it comes to activities with 3 activity rooms throughout the centre running divisional therapies 7 days a week. Our dining rooms are well appointed with many relatives joining our residents at meal times. The menu has been designed by a specialist Aged Care dietician to ensure our residents get healthy balanced nourishing meals with variety each and every day. Merrimac Park Private has an in house hair and beauty salon ensuring our residents always look their best without leaving the facility.

There are many secluded sitting areas throughout the centre for residents and family members to meet. Catering for outdoor get togethers and functions The Pavilion is very popular on weekends. The Pavilion is an outdoor covered in BBQ Entertainment area over looking the green great for when the family come to visit.

Our care buildings have beautiful winding walking paths with manicured gardens. The residents are immersed in nature with the peaceful surrounding trees and wildlife. There is also a wonderful herb and vegetable garden to ignite the sensors.

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