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Moran Sylvania

2.91 11 Reviews | Write a Review

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(20 Reviews)

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Review Moran Sylvania

Moran Sylvania is set in one of the prime residential areas in Sydney’s Sutherland Shire, with many rooms enjoying stunning views over to the picturesque hills surrounding Sylvania Waters, the Cooks River and Botany Bay. This, sundrenched facility incorporates the best of leading edge aged care design and enjoys many attributes found in five star accommodations.
Our eight luxurious wings include dining areas and many lounges where we can accommodate 181 residents in single rooms or adjoining linked rooms for couples, low and high level care options, as well as secure dementia care.
All rooms have:

  • A spacious ensuite
  • TV
  • Telephone point
  • Individual climate control
  • Built in wardrobes
  • Designer furniture
  • State of the art care systems and beds
  • Large windows, many have balconies or courtyard access
  • Internet access available.

Discover the many sunny courtyards – perfect for family gatherings or just relaxing with a cup of coffee.

Our Comforts
Our 14 metre indoor heated pool is perfect for a refreshing swim, water – aerobics or aquatherapy. Residents may enjoy their favourite movies in the lounge chair comfort of our 30 seat cinema. Comfortable private spaces for family visits may be found throughout. Large function room for special celebrations. Well stocked library. All common areas are air-conditioned.
Easy walking garden paths. Hairdressing salon for our residents. Stylish, modern décor throughout with many original artworks. Ample undercover parking for visitors.

Our Care
Care is provided by professional caring staff who attend to all resident care needs. Our staff are supported by a team of qualified allied health care specialists to provide residents with services such as physiotherapy, podiatry, hydrotherapy & beauty therapy. Delicious, nutritionally balanced meals are prepared by our skilled Chefs. Meals can be tailored to meet specific dietary requirements. There is something on every day for our residents to enjoy such as recreational activities, fun filled shows, or regular outings in the bus, to keep minds and bodies active.

11 reviews sorted by Date Rating Type
[email protected] Jun 12, 2017

The staff are poorly trained, there is a lack of empathy. . When a resident calls for help via the call button it takes a long time for the staff to attend to the resident. I would not recommend this place to anyone if you want your elderly family member to be 'cared' for. The lack of understanding and empathy is woeful.

Was this review helpful?  4

Else2310 Dec 31, 2016

Not likely going by the unit pricing and weeklys and ongoing care.

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Avis8621 Oct 01, 2016

Presently a respite resident. Have to. The experience has been iffy. Daunting anyway. Not their fault. Building and surrounds and room very nice. I compliment so Many of the staff. Sincerely. I do not require a heap of care and they take advantage of the fact. I am last on the shower list, we negotiate, they don't actually know negotiate. 2 times this week I dangerously showered myself. Right now I had 2 girls shower me, reluctantly, the 1st shower plan went astray,they had to apologise and reschedule...I am 44 kg..no dirt on me. It's farcical.cant go on.

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Lily2457 Mar 10, 2016

Very caring and looked after my mum perfect

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nursinghomes Jun 27, 2015

I FEEL THAT MY FATHER MAY HAVE LIVED LONGER IF HE WAS LOOKED AFTER BETTER IN AGED CARE. LACK OF CARING STAFF WAS ONE PROBLEM

Was this review helpful?  3

missyv Jun 22, 2015

i think the facility that mum is in is top quality, but if there were more staff thus more encouragement and hands on bringing the resident to the different things they have going on. My mum needs someone to take her by the hand and get her involved!

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Alessia5316 Jun 02, 2015

My mother was mainly independent, just needing minor assist. When she was in pain from a fall in the facility, they just gave her pain relief, she was so spaced out, she was left to lie in bed all day. She ended up dying of pneumonia due to her lack of mobility which wasn't encouraged, no physiotherapy was offered. The last time I visited she was asleep in bed with some of her lunch still in her mouth. Obviously no mouth care was provided. She never deserved to be treated like that in her final years. I am still horrified.

Was this review helpful?  4

Efrain7368 May 20, 2015

Mum lived in care for three years. Although she had dementia, she had a lovely room and a garden to walk through. The nursing staff and activities girls were sincere and caring. She loved music and particularly towards the end of her life, they encouraged her to play the piano. She was in a choir there and loved singing along to sing-songs or Andre Rieu tapes. I will always remember Samantha who sang so beautifully to her, would sometimes walk towards her saying, with a big smile, 'Jeannie' and Mum would smile happily. Samantha was there right to the end of Mum's life.

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Elenor9809 May 15, 2015

My Mum had a successful 3 week respite stay but a very "business focussed" provider. Felt very sterile. Have heard it described as 5 star prison. Felt like 5 star hospital to me.

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Matt6713 May 11, 2015

There is a serious lack of initiative and understanding of our elderly who are trying to be independent. The mobility was not offered to those who were limited but just needed 1 assist. Staff wouldn't take the time to let these people mobilise e.g. to the dining room because they were slow so sat them on their 4 wheel frames and pushed them. As a Certified Rehabilitation Nurse, I was horrified.

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Tianna4910 May 08, 2015

No rehabiltation and physio with patients that were independent. If they got sick, they were pretty much just left in their beds, no wonder they got pneumonia!

Was this review helpful?  4

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Moran Sylvania

Moran Sylvania is set in one of the prime residential areas in Sydney's Sutherland Shire, with many rooms enjoying stunning views over the picturesque hills surrounding Sylvania Waters,the Georges River and Botany Bay.The sun-drenched home incorporates the best of leading edge aged care design and enjoys many attributes found in five-star accommodations.Our luxurious home accommodates 162 residents all in single ensuite rooms. All rooms are spacious and some have adjoining linked rooms for couples. There are numerous lounge and sitting areas as well as other dedicated resident spaces throughout the home such as a computer space, reading areas and other pleasant, quiet spaces with district outlooks -available for residents to entertain their family and visitors. Various dining options are available for residents.ROOM SUITES HAVE:' A spacious ensuite with a separate handbasin and wall cupboard'.

Available Rooms

Room Name

Deluxe

Type

Single room + ensuite

Occupancy

1

No of rooms

38

Room size (sqm)

Average is 18sqm

Room Description

Large spacious single room plus a private en-suite with a separate hand basin and wall cupboard. All rooms are designed for privacy comfort and security. Most rooms have balconies and all rooms have built in wardrobes desks superior furniture and floor coverings and a remote controlled wall mounted TV with free to air TV.

All rooms are large average 18 sq metres and include
-Spacious en-suites with mirrored wall cabinet
-Built in wardrobe desk wall shelf
-Designer furniture and soft furnishings
- Flat screen remote control TV
-Lockable timber bedside drawers
-Timber over bed table
- Quality personal items provided free of charge
- Foxtel connection resident pays for service
-Telephone connection resident pays for service
- Internet connection resident pays for service
- Individual climate control in each room
- Nurse Call system for help if you need it

Further information
Beds are able to be adjusted by the resident to their specific likes and dislikes remote control

A range of quality personal items is provided to each resident free of charge. The quality of our personal items is very good but should you wish you can purchase your own.
- Toilet soap
- Tissues
- Continence aids for high-care residents low-care residents are charged a fee
- Dressings of a non-prescribed nature for high-care residents low-care residents are charged a fee
- Mobility aids of a non-specialised nature
- Skin moisturiser
- Toothpaste and toothbrush
- Shampoo and conditioner



Common Areas Description

Common area features include
- Large dining lounge and sitting rooms at a minimum ratio of almost 8 sq metres per resident
- Alfresco terrace and sunny courtyards
-Outdoor wheelchair accessible walking paths through garden
- Expansive views of the local area and Sydney City North east Botany Bay east and the National Park South views
- Antique pieces of furniture in lounge and dining rooms
- Artworks on hallway walls and in lounge dining rooms
- Large flat screen TV with DVD player in lounge room
- Choice of CDs in dining room
- Shared resident computer space with desktop computer with internet access
- Beverage bar with tea coffee available for residents and their visitors

Residents also have access to

-Wellness Centre - includes gymnasium physio and therapy suites

- Cinema room with surround sound and extra comfy cinema chairs level 1

- Hydrotherapy indoor 14 metre heated swimming pool level 1

- Physiotherapist on site

- Hairdressing salon on site

- Individualised Lifestyle Program

-Art Gallery walk

Room Name

Premium

Type

Single room + ensuite

Occupancy

1

No of rooms

100

Room size (sqm)

Average is 18 sq metres

Room Description

Large spacious single room plus a private en-suite with a separate hand basin and wall cupboard. All rooms are designed for privacy comfort and security. Most rooms have balconies and all rooms have built in wardrobes desks superior furniture and floor coverings and a remote controlled wall mounted TV with free to air TV.

All rooms are large average 18 sq metres and include
-Spacious en-suites with mirrored wall cabinet
-Built in wardrobe desk wall shelf
-Designer furniture and soft furnishings
- Flat screen remote control TV
-Lockable timber bedside drawers
-Timber over bed table
- Quality personal items provided free of charge
- Foxtel connection resident pays for service
-Telephone connection resident pays for service
- Internet connection resident pays for service
- Individual climate control in each room
- Nurse Call system for help if you need it

Further information
Beds are able to be adjusted by the resident to their specific likes and dislikes remote control

A range of quality personal items is provided to each resident free of charge. The quality of our personal items is very good but should you wish you can purchase your own.
- Toilet soap
- Tissues
- Continence aids for high-care residents low-care residents are charged a fee
- Dressings of a non-prescribed nature for high-care residents low-care residents are charged a fee
- Mobility aids of a non-specialised nature
- Skin moisturiser
- Toothpaste and toothbrush
- Shampoo and conditioner

Common Areas Description

Common area features include
- Large dining lounge and sitting rooms at a minimum ratio of almost 8 sq metres per resident
- Alfresco terrace and sunny courtyards
-Outdoor wheelchair accessible walking paths through garden
- Expansive views of the local area and Sydney City North east Botany Bay east and the National Park South views
- Antique pieces of furniture in lounge and dining rooms
- Artworks on hallway walls and in lounge dining rooms
- Large flat screen TV with DVD player in lounge room
- Choice of CDs in dining room
- Shared resident computer space with desktop computer with internet access
- Beverage bar with tea coffee available for residents and their visitors

Residents also have access to

-Wellness Centre - includes gymnasium physio and therapy suites

- Cinema room with surround sound and extra comfy cinema chairs level 1

- Hydrotherapy indoor 14 metre heated swimming pool level 1

- Physiotherapist on site

- Hairdressing salon on site

- Individualised Lifestyle Program

-Art Gallery walk

Room Name

Penthouse Suites

Type

Single room + ensuite

Occupancy

1

No of rooms

22

Room size (sqm)

Average 22 sq metres

Room Description

Large spacious luxurious single room plus a private en-suite with a separate hand basin and wall cupboard. All rooms are designed for privacy comfort and security. Most rooms have balconies and all rooms have built in wardrobes desks wall shelf superior furniture and floor coverings and a remote controlled wall mounted TV with free to air TV.

All rooms are large average 22sqm and include
-Larger sized beds - King Single
-Spacious en-suites with mirrored wall cabinet
- Built in wardrobes and desks and wall shelf
- Upmarket designer furniture and soft furnishings
- Luxury interior design ceilings lighting bedside lamp and floor tiles
- Superior quality linen
-Flat screen remote control TV
- Quality personal items provided free of charge
- Foxtel connection resident pays for service
-Telephone connection resident pays for service
- Internet connection resident pays for service
- Individual climate control in each room
- Nurse Call system for help if you need it

Further information
King-single beds are able to be adjusted by the resident to their specific likes and dislikes remote control

Each bedroom suite includes a very comfortable lounge chair for maximum comfort a high-end timber lockable bed side chest of drawers and a designer bed-side lamp.

An easy to operate adjustable table is included in each bedroom allowing the resident to have maximum independence.

A range of quality personal items is provided to each resident free of charge. The quality of our personal items is very good but should you wish you can purchase your own.
- Toilet soap
- Tissues
- Continence aids for high-care residents low-care residents are charged a fee
- Dressings of a non-prescribed nature for high-care residents low-care residents are charged a fee
- Mobility aids of a non-specialised nature
- Skin moisturiser
- Toothpaste and toothbrush
- Shampoo and conditioner

Common Areas Description

Situated on the top level level 4 and separated from the other wings of Moran Sylvania the Penthouse Suites command the best views decor and furniture you can imagine in an aged care home. The overall feel of the Sylvania Suites is one of luxury and privacy.

Enter the suites via the Art Gallery walk into the dedicated lift access exclusively dedicated for Sylvania Suites access.

Your dedicated Concierge is located on level 4 and is available 7 days per week to assist residents with all of their needs.

Common area features include
- Large dining lounge and sitting rooms at a minimum ratio of almost 9 sq metres per resident
- Large Alfresco terrace
- Expansive views of the local area and Sydney City North east Botany Bay east and the National Park South views
- Superior quality floor coverings eg carpet cushion back vinyl in common areas
- Antique pieces and designer furniture
- Large collection of original artworks and collectibles on display
- Large flat screen TV with video DVD with cablesatellite TV.
- Surround sound systems and choice of CDs including talking books and music
- Computer desk with desktop computer with internet access
- Beverage bar with tea coffee and soft drinks available for residents and their visitors no charge
- Gas double sided fireplace opening both to lounge room and family room

Penthouse Suite residents also have access to

- Wellness Centre including physiotherapy suite therapy treatment room gymnasium with specific equipment suitable for aged care residents and a garden cafe Level 2

- Cinema room with surround sound and extra comfy cinema chairs level 1

- Hydrotherapy indoor 14 metre heated swimming pool level 1

- Physiotherapist on site

- Hairdressing salon on site

- Individualised Lifestyle Program

-Private and secure dedicated lift to the Penthouse suites




Room Name

Classic

Type

Single room + ensuite

Occupancy

1

No of rooms

2

Room size (sqm)

Average 18 sq metres

Room Description

Large spacious single room plus a private en-suite with a separate hand basin and wall cupboard. All rooms are designed for privacy comfort and security. Most rooms have balconies and all rooms have built in wardrobes desks superior furniture and floor coverings and a remote controlled wall mounted TV with free to air TV.

All rooms are large average 18 sq metres and include
-Spacious en-suites with mirrored wall cabinet
-Built in wardrobe desk wall shelf
-Designer furniture and soft furnishings
- Flat screen remote control TV
-Lockable timber bedside drawers
-Timber over bed table
- Quality personal items provided free of charge
- Foxtel connection resident pays for service
-Telephone connection resident pays for service
- Internet connection resident pays for service
- Individual climate control in each room
- Nurse Call system for help if you need it

Further information
Beds are able to be adjusted by the resident to their specific likes and dislikes remote control

A range of quality personal items is provided to each resident free of charge. The quality of our personal items is very good but should you wish you can purchase your own.
- Toilet soap
- Tissues
- Continence aids for high-care residents low-care residents are charged a fee
- Dressings of a non-prescribed nature for high-care residents low-care residents are charged a fee
- Mobility aids of a non-specialised nature
- Skin moisturiser
- Toothpaste and toothbrush
- Shampoo and conditioner



Common Areas Description

Common area features include
- Large dining lounge and sitting rooms at a minimum ratio of almost 8 sq metres per resident
- Alfresco terrace and sunny courtyards
-Outdoor wheelchair accessible walking paths through garden
- Expansive views of the local area and Sydney City North east Botany Bay east and the National Park South views
- Antique pieces of furniture in lounge and dining rooms
- Artworks on hallway walls and in lounge dining rooms
- Large flat screen TV with DVD player in lounge room
- Choice of CDs in dining room
- Shared resident computer space with desktop computer with internet access
- Beverage bar with tea coffee available for residents and their visitors

Residents also have access to

-Wellness Centre - includes gymnasium physio and therapy suites

- Cinema room with surround sound and extra comfy cinema chairs level 1

- Hydrotherapy indoor 14 metre heated swimming pool level 1

- Physiotherapist on site

- Hairdressing salon on site

- Individualised Lifestyle Program

-Art Gallery walk

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