Staff are not up to needs of residents . Waiting for 35 mins after call bell is answered. Ask for Dr to be called only to be told he is away for a week. Ask for Locum to be called has seen resident medication issued R N cannot tell us IF this is for 4 DAYS or 4 WEEKS? Where is the care?
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Juvenal3268
9 years ago
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Although the building is old it is always clean, very well organised and maintained and smells fresh. Staff are extremely polite and very helpful. Both clinical and basic care is of very high standard, and my husband (the resident) and myself are always kept fully informed and involved. I find all staff are quiet and respectful, and there is a wonderful mix of cultures and languages amongst them. Very impressed!
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Frank2600
9 years ago
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Staff are always polite and extremely helpful. Skills needed are at a high standard. All equipment is appropriate and up-to-date. We always feel fully informed and involved. (ie. My husband who is a high care resident and myself) Staff are quiet and considerate.
Our HomeNorth Western District Private Nursing Home provides care to 82 residents. Rooms are available in single or double configurations with ensuites. There are 3 lounge rooms, dining room and a large function room which is available for private family gatherings, meetings and spiritual worship. Outside we have 5 courtyards. A comprehensive range of services is offered to residents. In addition to providing services from within our facility, access to a wide range of services operating within the wider local community is also available. The following services are offered to residents:  Care Planning  Medical Care  Physiotherapy  Dietician visits  Podiatry and Optometry
Available RoomsUpdated as of March 2022
Room Name Double Room - Shared Ensuite
Type Shared room + shared bathroom
Occupancy 2
No of rooms 13
Room Size (sqm) 26m2
Room Description
Quality furnishings and fittings with electric hi-low beds, lounge and visitor chairs
Common Areas Description
Facility has 3 lounges, dining room and large function room which is available for private family gatherings, meetings and spiritual worship. There are secure landscaped gardens for residents.
Room Name One Bedroom - Private Ensuite
Type Single room + ensuite
Occupancy 1
No of rooms 0
Room Size (sqm) 14m2
Room Description
Quality furnishings and fittings with electric hi-low beds, lounge and visitor chairs
Common Areas Description
Facility has 3 lounges, dining room and large function room which is available for private family gatherings, meetings and spiritual worship. There are secure landscaped gardens for residents.
Room Name Double Room - Private Ensuite
Type Shared room + ensuite
Occupancy 2
No of rooms 11
Room Size (sqm) 26m2
Room Description
Quality furnishings and fittings with electric hi-low beds, lounge and visitor chairs
Common Areas Description
Facility has 3 lounges, dining room and large function room which is available for private family gatherings, meetings and spiritual worship. There are secure landscaped gardens for residents.
Room Name One Bedroom - Shared Ensuite
Type Single room + shared bathroom
Occupancy 1
No of rooms 15
Room Size (sqm) 14m2
Room Description
Quality furnishings and fittings with electric hi-low beds, lounge and visitor chairs
Common Areas Description
Facility has 3 lounges, dining room and large function room which is available for private family gatherings, meetings and spiritual worship. There are secure landscaped gardens for residents.