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Ozcare Noosa Heads

3.6 5 Reviews | Write a Review

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Operator Average Quality
(26 Reviews)

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Review Ozcare Noosa Heads
5 reviews sorted by Date Rating Type
Aurelia7846 Oct 23, 2019

This facility is old and very understaffed

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Abbigail5808 Sep 26, 2018

Despite providing feedback to the residential care home’s management, over the last 3 months since my friend was moved in, nothing has changed: - still giving a vegetarian meat or no protein, - she is still waiting up to 30 minutes when she needs to go to the toilet, resulting in her being very distressed and in tears, - she has been left sitting in the wheelchair at the end of her bed for hours - she had a fall because the agency relief staff member did not aquaint herself with the fact that my friend was a two person assist and thought my friend could walk on the rollator unassisted. - lights in the room are not turned on and she is left in bed in the dark for entire days - management have threatened to kick her out because of our feedback - management have been aggressive to me because of our feedback, - there have been no other government rooms available in the area so we have not been able to relocate her. You would not wish for this treatment for an enemy let alone someone you love. It is heartbreaking.

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Derick5533 Sep 26, 2018

The staff are incredible at this facility. Their genuine care and affection for all residents gives me confidence that with the right organisational structure, values and support for staff we can create lovely environments for our elderly loved ones. I can't speak more highly of OzCare Noosa - particularly Lorraine and Vanessa. My family and I looked at lots of 'shiny', modern facilities but all of that means nothing if the care underneath is not there. Most people going into aged care don't care if they do not have marble bench tops, fancy buses, etc - they do care about their dignity, deserve respect and want to be valued. Oz Care Noosa excels at this.

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Patsy7698 Jul 24, 2015

Oz care Noosa Heads......my mum had dementia and was here for about 3 years......the staff in eucalyptus and Darwinia were outstanding in their unfailing care and love of the residents......right until the end, mum and I had their love and support......amazing people who helped us through a very difficult time. Thankyou !

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Colleen946 Jun 20, 2015

My mum has been at ozcare for around 18 months now and is very Happy there. The staff are very lovely and caring, they always have time to talk over any quiries we might have. It's just lovely to see mum being taken such good care of, and most of all she seems happy to be there, thank you Ozcare.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Ozcare Noosa Heads

The award-winning Ozcare Noosa Heads facility delivers the quintessential Noosa experience - a relaxed and tranquil environment. Large open verandahs and courtyards take advantage of the cool sea breezes and have won the facility awards for architectural and environmental excellence. Take a leisurely stroll through the immaculately maintained landscaped gardens or simply sit back and enjoy the view.Strong links have been forged with the local community; local volunteers are often at the facilities spending time with residents and generally lending a helping hand.Our modern, open plan facility has multiple well-appointed, stylish common areas for everyone to enjoy. Watch a movie on our large screen TVs, get lost in a good book from our library, take a break in one of the quiet rooms, use the internet on one of our computers, get your hair cut at the hairdressing salon, relax in the lounge with tea and coffee making facilities or head outside to enjoy our extensive grounds.

Available Rooms

Room Name

Single room with private ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

17.7

Room Description

Single rooms provide maximum privacy and comfort with a single bed bedside table built-in wardrobe with lockable draw balconyverandah averaging 6m2 with table and chairs to enjoy the outdoors a nurse call system in the bedroom and bathroom to ensure your safety private ensuite bathroom with shower toilet and vanity all curtains and fittings and plenty of space for your photo frames and personal items.

Common Areas Description

Our activities areas range from 48.8m2 to 81.7m2 lounge rooms from 48.8m2 to 39.9m2 and smaller sitting rooms scattered across each wing from 24.9m2 to 39.9m2.

Room Name

Shared room with ensuite

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

0

Room size (sqm)

25.5

Room Description

Shared rooms offer companionable living and an affordable price. This room includes an ensuite bathroom that you share with your room mate.

Each person has a single bed bedside table privacy screen built-in wardrobe with lockable draw and plenty of space for photo frames and personal items

Both occupants have access to a balconyverandah averaging 6m2 with table and chairs to enjoy the outdoors a shared ensuite with a shower toilet and two vanities and a nurse call system in the bedroom and bathroom to ensure your safety.

We provide all curtains and fittings to give the room a warm homely feel.

Common Areas Description

Our activities areas range from 48.8m2 to 81.7m2 lounge rooms from 48.8m2 to 39.9m2 and smaller sitting rooms scattered across each wing from 24.9m2 to 39.9m2.

Room Name

Shared room with shared bathroom

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

0

Room size (sqm)

25.5

Room Description

Shared rooms offer companionable living and an affordable price. This room includes a bathroom used by two shared rooms a maximum of four people.

Each person has a single bed bedside table privacy screen built-in wardrobe with lockable draw and plenty of space for photo frames and personal items

Both room occupants have access to a balconyverandah averaging 6m2 with table and chairs to enjoy the outdoors and a nurse call system in the bedroom and bathroom to ensure your safety

Two shared rooms four people have access to the shared bathroom with a shower toilet and two vanities.

Common Areas Description

Our activities areas range from 48.8m2 to 81.7m2 lounge rooms from 48.8m2 to 39.9m2 and smaller sitting rooms scattered across each wing from 24.9m2 to 39.9m2.

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