I hold EPOA for my elderly uncle who has no children.He is in aged care in QLD.I travel from NSW once a month.
As i no longer advise the staff when i would be attending now i was horrified on my last visit to the state of his feet..his attire...the loss some 6 months ago of his reading glasses which i was not informed about.
Feedback is not voluntarily forthcoming so i have now requested quarterly reviews on doctors visits..hygiene..sleeping pa...
Show More
Was this review helpful?
3
Emma__
8 years ago
Get Free Access Read Reviews Now
Victor is clearly a member of Ozcare management. Or perhaps because he lives interstate he has not much clue what is happening apart from what he is told over the phone. There rarely is any individual attention to the residents. The food menu has strange options of spicy foods (for the elderly, really?), and is loaded with salt and sugar. My relative has never consumed so much biscuit/ sweets/ junk food, like pizza, in all her life. The staff are...
Show More
Was this review helpful?
4
Victor3873
8 years ago
Get Free Access Read Reviews Now
My beautiful aunt could not be in better hands.The staff are so friendly and helpful to all the residents and show such patience for these elderly folk.A special type of Carer is guaranteed in my chosen facility..I live interstate to the facility and I call the staff once a week and they always know exactly what has happened with the care that is required fitting of a very frail and elderly relative.
With such bad media reviews over the last 12 M...
Show More
Was this review helpful?
3
Amira3195
9 years ago
Get Free Access Read Reviews Now
I was my elderly mother's carer for many years. She had patkinsons disease,hypotension and progressive kidney disease. She was at the point of being completely bed ridden. Doctors advised I could no longef care for her and would be best to put her in 'high care' in a nursing home. She had many falls while confined due to being made to have all her meals in the dining room. No follow up by doctor's/hospital was offered unless I insisted. When fina...
Ozcare Ozanam Villa in Burleigh Heads is set in tranquil garden surroundings within easy walking distance to the local shopping centre and the beach.Our modern, open plan facility has multiple well-appointed, stylish common areas for everyone to enjoy. Watch a movie on our large screen TVs, get lost in a good book from our library, take a break in one of the quiet rooms, use the internet on one of our computers, get your hair cut at the hairdressing salon, relax in the lounge with tea and coffee making facilities or head outside to enjoy our extensive grounds with BBQ facilities, sitting areas, gazebos, gardens and walking paths.On special occasions, take a trip outside the centre on our small bus or join in on the festivities held every month - there's always something to do, and a friendly smile from the people there to help you.We offer the highest possible standard of aged care and cater for a wide variety of needs.
Available RoomsUpdated as of March 2022
Room Name Single room with private ensuite
Type Single room + ensuite
Occupancy 1
No of rooms 0
Room Size (sqm) 13.4
Room Description
Single rooms provide maximum privacy and comfort with; a single bed, bedside table, built-in wardrobe with lockable draw, balcony/verandah (averaging 6m2) with table and chairs to enjoy the outdoors, a nurse call system in the bedroom and bathroom to ensure your safety, private ensuite bathroom with shower, toilet and vanity, all curtains and fittings and plenty of space for your photo frames and personal items.
Common Areas Description
Our activities areas range from 66.9m2 to 351.6m2, lounge rooms from 75.8m2 to 351m2 and smaller sitting rooms scattered across each wing from 14.7m2 to 35.7m2.
Room Name Shared room with ensuite
Type Shared room + shared bathroom
Occupancy 2
No of rooms 0
Room Size (sqm) 21.7
Room Description
Shared rooms offer companionable living and an affordable price. This room includes an ensuite bathroom that you share with your room mate.
Each person has a single bed, bedside table, privacy screen, built-in wardrobe with lockable draw and plenty of space for photo frames and personal items
Both occupants have access to a balcony/verandah (averaging 6m2) with table and chairs to enjoy the outdoors, a shared ensuite with a shower, toilet, and two vanities and a nurse call system in the bedroom and bathroom to ensure your safety.
We provide all curtains and fittings to give the room a warm, homely feel.
Common Areas Description
Our activities areas range from 66.9m2 to 351.6m2, lounge rooms from 75.8m2 to 351m2 and smaller sitting rooms scattered across each wing from 14.7m2 to 35.7m2.
Room Name Shared room with shared bathroom
Type Shared room + shared bathroom
Occupancy 2
No of rooms 0
Room Size (sqm) 22.3
Room Description
Shared rooms offer companionable living and an affordable price. This room includes a bathroom used by two shared rooms, a maximum of four people.
Each person has a single bed, bedside table, privacy screen, built-in wardrobe with lockable draw and plenty of space for photo frames and personal items
Both room occupants have access to a balcony/verandah (averaging 6m2) with table and chairs to enjoy the outdoors and a nurse call system in the bedroom and bathroom to ensure your safety
Two shared rooms (four people) have access to the shared bathroom with a shower, toilet and two vanities.
Common Areas Description
Our activities areas range from 66.9m2 to 351.6m2, lounge rooms from 75.8m2 to 351m2 and smaller sitting rooms scattered across each wing from 14.7m2 to 35.7m2.