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Palms Aged Care

4 1 Review | Write a Review

Operator
RPC Care Management Pty Ltd

Operator Average Quality
(1 Reviews)

Room Vacancies:
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  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Palms Aged Care     (07) 4720 3900

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Review Palms Aged Care
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
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1 reviews sorted by Date Rating Type
Jazmyne6788 Jun 03, 2015

The building is very classy and the staff are all pleasant and hard working. They work like slaves for the wages they recieve. The staff really run to ensure their residents recieve the best care possible. The organisation is run fairly well but the menu could be of a little higher quality. There is a need for more staff for the amount of work neccessary to look after these elderly residents. The Government needs to raise the wages to enable the aged care facilities to attract more staff. There also needs to be a resident ratio for carers to residents. These elderky require time to talk to staff and get some personal space with staff. After all it is their home!

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Palms Aged Care

Palms Aged Care is a unique facility in the beautiful north Queensland town of Ingham. It offers exceptional care for all residents, whether they need dementia specific care, high level nursing care or supported accommodation. Our corridors ring with the sound of laughter and joy as our staff strive to make every day a special day for every person. Visitors are welcomed 24 hours a day and special arrangements are made to ensure that visitors are supported when they need extra support.All our staff are selected using vigorous selection criterion and then constantly trained to ensure that they deliver the best quality care. Our care staff provide gentle genuine care each resident, and our hotel services staff ensure that residents live in a clean environment and receive food to their personal tastes.At Palms Aged Care we want to make sure that every resident feels supported and every family member feels a part of our caring community.

Available Rooms

Room Name

Standard Room - Own space and shared ensuite

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

20

Room size (sqm)

Over 11 square ,metres

Room Description

Our Standard Room is a beautiful room shared with one other person so you are never lonely. The bed area in the room is fully separated from the other person by a wardrobe and personal storage area. You can choose either a window or a corridor bed depending on your personal preferences. Every room is fully air conditioned with a reverse cycle split system so you stay warm in winter and cool in summer. The room is large and includes a modern electric bed a bedside table a chair a huge wardrobe with ample hanging space and your own flat screen TV on a bracket on the wall.

Common Areas Description

Every resident has access to a large comfortable lounge in their wing. The wing that this style of room is in has a large flat screen TV on the wall a large shared lounge and dining area and is in a safe and secure location. As well there is easy access through your own door to the large covered verandah and a level pathway winding through a fragrant garden area.

Room Name

Superior Room - Own room and own ensuite

Type

Single room + ensuite

Occupancy

1

No of rooms

11

Room size (sqm)

Over 13 square metres

Room Description

A beautiful room where you occupy the room and use the bathroom by yourself. The style of room is large and airy and has either a beautiful rural or courtyard aspect. The bed area in the room is large and spacious and you have ample personal storage areas. The room includes a modern electric bed a bedside table a chair a huge wardrobe with ample hanging space and your own flat screen TV on a bracket on the wall. You can even choose to have a free bar fridge and you can choose to fill your bar fridge with your chosen delicacies. Every room has a reverse cycle air conditioner so you can be warm in winter and cool in summer.

Common Areas Description

Every resident has access to a large comfortable lounge in their wing. The wing that this style of room is in has a large flat screen TV on the wall a large shared lounge and dining area and is in a safe and secure location. As well there is easy access through your own door to the large covered verandah and a level pathway winding through a fragrant garden area.

Room Name

Deluxe Single Room with Shared Ensuite

Type

Single room + shared bathroom

Occupancy

1

No of rooms

19

Room size (sqm)

Over 13 square metres

Room Description

A beautiful room where you occupy the room by yourself. The room is large and airy and has either a rural or courtyard aspect. The bed area in the room is large and spacious and you have ample personal storage areas. The room includes a modern electric bed a bedside table a chair a huge wardrobe with ample hanging space and your own flat screen TV on a bracket on the wall. Every room has a reverse cycle air conditioner so you are warm in winter and cool in summer.

Common Areas Description

Every resident has access to a large comfortable lounge in their wing. The wing that this style of room is in has a large flat screen TV on the wall a large shared lounge and dining area and is in a safe and secure location. As well there is easy access through your own door to the large covered verandah and a level pathway winding through a fragrant garden area.

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