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7-11 Veterans Pde, Collaroy Plateau NSW 2097
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Operator Average Quality
(5 Reviews)
Room Vacancies:
Residential Accommodation Deposit:
Resident or Service User Review
Tour Review
- Quality of information provided
- Helpfulness of staff
- Quality of ambiance & general environment
- Overall quality
- Quality of building
- Quality of staff & care
- Quality of food
- Quality of lifestyle & wellbeing
- Overall quality
Plateau View Aged Care Facility (02) 9982 4138
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
In my time working at this nursing home I was very concerned that the residents living there were not being properly taken care of and found that the home has had multiple fails with government accreditation. Some of my concerns included untrained care staff treating residents roughly, certain residents not being given drinks during the day, limited and basic lifestyle options, buzzers going off and not being answered for long periods of time and restraints being illegally used on residents. Management brushes off any concerns if you bring issues up with them. I would never put a loved one in this nursing home and worry for their safety.
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My granny was a resident in this facility for over 5 years. I think its a very homely, friendly establishment. The staff work extremely hard and genuinely care for their old folk.
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I have friends whose Mother spent a long period in Plateau View aged care facility, they were very happy with the staff, the food and the general ambiance. I visited often and always was treated with respect.
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Plateau View staff give excellent care. All meals are cooked on the premises and enjoyed by residents. I have had a family member in this facility and was very happy with the care.
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Terrible elderly day n night staff.Patient neglected with food as told by patient. Mal nourished, reported death.dates and reports purposely mixed up. fish fingers outdated like saw dust in centres. Mona Vale hospital staffer warned us of the terrible place this is....but we wrongly dismissed this...and sent our loved one there..regrettable. A warning to all those wanting to send there loved ones there.
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