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Regents Garden Residential Resort Lake Joondalup

4.8 5 Reviews | Write a Review

Operator
Regents Garden Group Pty Ltd

Operator Average Quality
(13 Reviews)

Room Vacancies:
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Residential Accommodation Deposit:
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Resident or Service User Review

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  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Regents Garden Residential Resort Lake Joondalup     (08) 9400 2800

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Review Regents Garden Residential Resort Lake Joondalup
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
How likely are you to recommend this service to a friend or a colleague?
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0 1 2 3 4 5 6 7 8 9 10
5 reviews sorted by Date Rating Type
Lenna9247 Apr 11, 2019

The facility and grounds are wonderful. The staff are amazing so kind and patient but also motivational and humorous. Most have been there over 15 years which says a lot in itself. They have regular weekly outings and activities. The food is restaurant quality and they even get to have a wine or beer with lunch and dinner. The nursing staff are extremely qualified and very caring. We could not fault this facility.

Was this review helpful?  2

Meta9659 Jan 12, 2016

Very sad to see elderly people like that helpless needing people to feed them clean them put them to bed. I applaud all those people who take care of them.

Was this review helpful?  1

Gilberto2822 Jan 11, 2016

I was so concerned with this process but the care and support to help make the transition easier has been beyond expectations. I cannot thank the staff enough for helping us so quickly and getting mum into a facility that she would feel comfortable.

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Kylee8101 Jan 05, 2016

highly recomend this place

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Valerie Dec 29, 2015

My Mother was a resident at Regents for ten years before passing away in October aged 100. After disappointing experiences at two other care facilities we could not have been happier with her treatment. The building was always beatifully kept and clean and the staff treated Mum as if she were family. The food always looked and smelt good, even after Mum had to have pureed food. She was always included in village events, even after she showed little awareness of her surroundings. We could not have been more happy with her care. Even after she passed away her affairs were dealt with promptly and efficiently, unlike other facilities I have dealt where I fought for months to have costs and refunds calculated correctly.

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Regents Garden Residential Resort Lake Joondalup

Award-winning Regents Garden Joondalup combines outstanding facilities with extraordinary care and service, to offer a world-class residential experience. And it is more affordable than you may realise. Imagine beautiful tree-lined streetscapes, tranquil water features and inspiring greenery. Exquisite artwork and stunning architectural design are incorporated into a welcoming community atmosphere. Unique features make it inviting for family and friends to visit. There is a café with complimentary tea and coffee and a luxury movie cinema that can be booked for movies or home video screenings. Learn new skills in our hobby room, keep in touch with the world and family via our broadband Internet computers and maintain health and vitality in our gymnasium and day spa.Regents Garden Joondalup offers luxurious individual and companion rooms. Regents Garden Lake Joondalup is part of the Regents Garden Group, an award winning provider of residential care facilities in Western Australia.

Available Rooms

Room Name

Companion Room

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

0

Room size (sqm)

11.5

Room Description

Regents Garden Joondalup offers sixteen internal-facing Companion Rooms comfortably appointed with high quality amenities such as electric high-low beds air conditioning built-in wardrobes call bells and flat-screen televisions. A discreet room screen separates the beds and a pre-entry area provides added privacy from the rooms front door. Abundant natural light flows into the area from a large window.

Common Areas Description

Residents can enjoy use of the gymnasium lounges library snoezelen room cinema hobby room beauty salon spa internet cafe with broadband internet tea and coffee facilities and established indoor and outdoor gardens.

Room Name

Companion Room Window

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

0

Room size (sqm)

14.85

Room Description

Regents Garden Joondalup offers sixteen window-facing Companion Rooms comfortably appointed with high quality amenities such as electric high-low beds air conditioning built-in wardrobes call bells and flat-screen televisions. The window allows in abundant natural light and overlooks the garden. In addition a discreet room screen is installed for added privacy.

Common Areas Description

Residents can enjoy use of the gymnasium lounges library snoezelen room cinema hobby room beauty salon spa internet cafe with broadband internet tea and coffee facilities and established indoor and outdoor gardens.

Room Name

Amberley, Bloomsbury, Chelsea

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

21.55

Room Description

Regents Garden Lake Joondalup offers 54 one-bedroom suites with private ensuite in the Amberley Bloomsbury and Chelsea neighbourhoods.

Suites are comfortably appointed with high quality amenities such as electric high-low beds air conditioning built-in wardrobes flat-screen televisions and kitchenette with sink. All suites come with an entry portico which opens onto an internal streetscape as well as a private patio with garden access.

Common Areas Description

Residents can enjoy use of the gymnasium lounges library snoezelen room cinema hobby room beauty salon spa internet cafe with broadband internet tea and coffee facilities and established indoor and outdoor gardens.

Room Name

Single, Shared Ensuite

Type

Single room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

14

Room Description

Regents Garden Joondalup offers fourteen one-bedroom suites with shared adjacent ensuites comfortably appointed with high quality amenities such as electric high-low beds air conditioning built-in wardrobes call bells and flat-screen televisions. All suites come with garden views.

Common Areas Description

Residents can enjoy use of the gymnasium lounges library snoezelen room cinema hobby room beauty salon spa internet cafe with broadband internet tea and coffee facilities and established indoor and outdoor gardens.

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