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Regis Embleton

2.33 6 Reviews | Write a Review

Operator Average Quality
(236 Reviews)

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Review Regis Embleton
6 reviews sorted by Date Rating Type
Issac360 Sep 27, 2018

While most staff are easy to communicate with and generally very friendly, the upper management are less so. When a problem is raised (eg faeces left on person or frequency of incontinence pad changes or type of pad required) - even when we ask as politely as possible - they tend to become very defensive. When in need of some cream or lotion for chafing, staff had to wait for medical staff member to OK it, which could take some time. It has got to the point where some family members feel very uneasy about visiting or raising an issue because of the manager's reprimands. The food is generally unappetising (especially the cooked food, which can be bland and dry at times). One of the other patients said it was "horrible, but what can you do". I've heard a staff member (a nurse, not one of the other care staff) arguing with my relative who was in early stages of dementia - not an approach conducive to anyone's wellbeing. I know it is a very difficult job and occasionally staff may get irritated, so I hope that was an isolated event. There are some lovely staff there, but as a rule I don't think they receive adequate training in dealing with dementia patients psychologically. I wonder now if my relative (not my mother) would have been better off in a facility with fewer dementia patients. We didn't realise just how many there were; she shared a room with a dementia patient who was totally non-communicative - except when she called out or swore. To be fair they did offer to change rooms, but by that stage my relative didn't seem to want to. I certainly wouldn't recommend this facility to anyone of reasonably sound mind or still in reasonable possession of their faculties. Also, the parking is limited both at the facility and on surrounding streets.

Was this review helpful?  3

Sally Jul 12, 2017

Lovely facility with good atmosphere and friendly staff.

Was this review helpful?  2

Luba Sanderson Jan 22, 2017

91yo father with dementia

Was this review helpful?  2

Joana7410 Jul 05, 2016

Staff at Regis facilities do their best under very difficult conditions. Resources are few. Care staff numbers are pitiful. Food is delivered to rooms cold. Constant demands by residents interrupt routines. Any extra funding goes to admin not care staff. Regis is clearly a profit making entity heavily reliant on staff goodwill. A great deal of family monitoring and support is needed for residents.

Was this review helpful?  3

Ebony7933 Dec 29, 2015

I was so underwhelmed and disgusted with the accommodation in which my relative was placed but as an in-law I was unable to have any input in the situation.

Was this review helpful?  1

Saddened by Care Jun 28, 2015

Unfortunately there are not enough staff to care for residents, The gardens have mostly died, The quality of food is poor, and the place smells

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Regis Embleton

Regis Embleton boasts beautiful gardens, shady verandas and quiet living spaces which encourage companionship and relaxation, whilst resident dog Alby provides much entertainment and friendship.Just 16 minutes north east of Perth CBD, Embleton is centrally located in the tranquil suburb of Embleton, close to parks, Embleton Public Golf Course, The Galleria Shopping complex and public transport (a bus stop is right at the doorstep).

Available Rooms

Room Name

Double Classic

Type

Shared room + ensuite

Occupancy

2

No of rooms

1

Room size (sqm)

Standard - 14sqm

Room Description

Our shared rooms with shared ensuites are well-appointed. Featuring comfortable furnishings and finishes our rooms provide space for additional personal items to create a homely environment.

Common Areas Description

Regis Embleton boasts beautiful gardens shady verandas and quiet living spaces which encourage companionship and relaxation. Regis Embleton offers 82 places in contemporary air conditioned single and double rooms with en suites

Room Name

Private Standard

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

Standard - 14sqm

Room Description

Our single rooms with ensuites are modern and captivating. Featuring comfortable furnishings and finishes our rooms provide space for additional personal items to create a homely environment.

Common Areas Description

Regis Embleton boasts beautiful gardens shady verandas and quiet living spaces which encourage companionship and relaxation. Regis Embleton offers 82 places in contemporary air conditioned single and double rooms with en suites

Room Name

Private Classic

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

Standard - 14 sqm

Room Description

Our premium single rooms with ensuites are modern and captivating. Defined by their external access or views of the beautiful surrounding vistas these rooms are spacious and comfortable ensuring privacy at times of need. Featuring contemporary furnishings and finishes our rooms provide ample space for additional personal items to create a homely environment.

Common Areas Description

Regis Embleton boasts beautiful gardens shady verandas and quiet living spaces which encourage companionship and relaxation. Regis Embleton offers 82 places in contemporary air conditioned single and double rooms with en suites

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