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Regis Greenmount

3.43 7 Reviews | Write a Review

Operator Average Quality
(236 Reviews)

Room Vacancies:

Residential Accommodation Deposit:

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Review Regis Greenmount
7 reviews sorted by Date Rating Type
[email protected] Feb 24, 2019

This is supposed to be a dementia specific nursing home, but we have found it to be far from that. Staff were not adequately trained in how to manage people with dementia and the challenging behaviours that can accompany. Many staff were from overseas and although they could speak english, there was a real lack of all the other types of communication we use (which is even more important for people with dementia). Staff did not understand even the simplest ideas about redircting residents who have dementia and instead regularly called our family with reports of "bad behvaiour" or called an ambulance to send my father to hospital where he would wait for 6 hours in ED and then be sent back - when all he needed was for someone to redirect him when he thought the building was flooding, or when he thought there were goats having a race in the corridoor. We stuck it out for 6 months and then moved him to another facility which has been outstanding in their understanding of dementia care. Also no outside gardens for people to sit or walk in which is a disgrace really. For those who cannot engae in group activities such as bingo or quizzes (due to their impaired cognition) there didnt seem to be any attempt to try to engage with them 1:1.

Was this review helpful?  6

angryatregis Jan 30, 2018

What could be a fabulous facility is ruined by upper management who only serve to please the shareholders. The lack of adequate staff is worthy of government intervention as it borders on criminal neglect. If I had any real option, I would not allow my relative to continue to live here, but at her stage of illness, a move would be extremely detrimental to her emotional stability. Absolutely disgusting how the people in charge can sleep at night knowing what they are doing to their staff and residents as a result of their never-ending quest for profits at any cost. There's a special place in Hell for these people.

Was this review helpful?  1

Kenneth9934 Mar 09, 2016

My mother is in residential care. It gives me peace knowing she is well care for and is very happy with her place of residence. The staff are always so happy and caring. Although I don't see the food , mum seems happy with her meals.

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Adrian4700 Jan 13, 2016

I would only recommend going into residential care if you have no other choices. All that I have seen enter start to decline in health and especially mental health function as soon as they enter. It's as if they consider it their last place to live and wait to die. All motivation to help yourself is gone and they just hang around waiting to die with nothing to excite them.

Was this review helpful?  1

Jimmie2112 Jan 05, 2016

Friendly knowledge staff, residents well cared for and loved

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Peter3561 Jul 27, 2015

The staff are fantastic Couldn be more helpful they all deserve medals

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AlandaB Jun 11, 2015

My mother is in residential care and is so happy. She feels she is well looked after, there are plenty of activities/outings to keep her occupied, which she loves. The staff are very friendly, helpful and easy to talk to. I receive phone calls whenever there is any medical issues, big or small. It makes me very happy to know mum is happy and content.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Regis Greenmount

Regis Cypress Gardens features an extra services wing with services such as an on-site chef, religious services, residents' library, hairdressing salon, and massage therapy.Overlooking the Railway Reserve Historical Trail two minutes from the Greenmount National Park, Cypress Gardens is surrounded by attractive flora and fauna. Cypress Gardens features one of only two heritage-listed American Cypress trees in Australia in its gardens. This tree shares our spacious grounds with a century-old Moreton Bay fig and a massive Norfolk Island pine.

Available Rooms

Room Name

Private Shared

Type

Single room + shared bathroom

Occupancy

1

No of rooms

1

Room size (sqm)

Standard - 14-20 sqm

Room Description

Our single rooms with shared ensuites are well-appointed. Featuring comfortable furnishings and finishes our rooms provide space for additional personal items to create a homely environment.

Common Areas Description

Having recently undergone an extension and refurbishment program Regis Greenmount enjoys the amalgamation of both the classic and the new.

Room Name

Double Standard

Type

Shared room + shared bathroom

Occupancy

2

No of rooms

1

Room size (sqm)

Large - 14-20 sqm

Room Description

Our shared rooms with shared ensuites are well-appointed. Featuring comfortable furnishings and finishes our rooms provide space for additional personal items to create a homely environment.

Common Areas Description

Having recently undergone an extension and refurbishment program Regis Greenmount enjoys the amalgamation of both the classic and the new.

Room Name

Suite,Regis Reserve

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

Large - Over 20 sqm

Room Description

Our stylish suites offer luxury apartment accommodation on the top floors with views of the surrounding areas. Suites include bedroom furniture separate lounge dining area and tea making facilities creating more space to relax and promote independence in a home-like environment.

Common Areas Description

Having recently undergone an extension and refurbishment program Regis Greenmount enjoys the amalgamation of both the classic and the new.

Room Name

Private Classic

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

Standard - 14sqm

Room Description

Our premium single rooms with ensuites are modern and captivating. Defined by their external access or views of the beautiful surrounding vistas these rooms are spacious and comfortable ensuring privacy at times of need. Featuring contemporary furnishings and finishes our rooms provide ample space for additional personal items to create a homely environment.

Common Areas Description

Having recently undergone an extension and refurbishment program Regis Greenmount enjoys the amalgamation of both the classic and the new.

Room Name

Double Classic, Regis Reserve

Type

Shared room + ensuite

Occupancy

2

No of rooms

1

Room size (sqm)

Large - 14-20 sqm

Room Description

Our shared rooms with ensuites are well-appointed. Featuring comfortable furnishings and finishes our rooms provide space for additional personal items to create a homely environment.

Common Areas Description

Having recently undergone an extension and refurbishment program Regis Greenmount enjoys the amalgamation of both the classic and the new.

Room Name

Private Classic

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

Standard - 14 sqm

Room Description

Our premium single rooms with ensuites are modern and captivating. Defined by their external access or views of the beautiful surrounding vistas these rooms are spacious and comfortable ensuring privacy at times of need. Featuring contemporary furnishings and finishes our rooms provide ample space for additional personal items to create a homely environment.

Common Areas Description

Having recently undergone an extension and refurbishment program Regis Greenmount enjoys the amalgamation of both the classic and the new.

Room Name

Companion Standard

Type

Shared room + no bathroom or ensuite

Occupancy

3

No of rooms

1

Room size (sqm)

Large - 14-20 sqm

Room Description

Our multi-bed rooms with shared facilities are well-appointed in good condition promoting friendships and camaraderie.

Common Areas Description

Having recently undergone an extension and refurbishment program Regis Greenmount enjoys the amalgamation of both the classic and the new.

Room Name

Private Standard

Type

Single room + ensuite

Occupancy

1

No of rooms

1

Room size (sqm)

Standard - 14 sqm

Room Description

Our premium single rooms with ensuites are modern and captivating. Defined by their external access or views of the beautiful surrounding vistas these rooms are spacious and comfortable ensuring privacy at times of need. Featuring contemporary furnishings and finishes our rooms provide ample space for additional personal items to create a homely environment.

Common Areas Description

Having recently undergone an extension and refurbishment program Regis Greenmount enjoys the amalgamation of both the classic and the new.

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