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Resthaven Leabrook

3.2 5 Reviews | Write a Review

Operator
Resthaven Inc

Operator Average Quality
(31 Reviews)

Room Vacancies:
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Residential Accommodation Deposit:
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Resident or Service User Review

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  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Resthaven Leabrook     (08) 8332 4333

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Review Resthaven Leabrook
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
How likely are you to recommend this service to a friend or a colleague?
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0 1 2 3 4 5 6 7 8 9 10
5 reviews sorted by Date Rating Type
Sophia9703 Apr 11, 2019

The staff were kind and seemed to have a genuine concern for mums wellbeing and happiness.

Was this review helpful?  1

Sep 29, 2018

The staff were quite proactive in Mums care. She liked the food and was taken to many activities, which we appreciated as her early dementia meant she didn’t think to ask to go. She was given regular physio to help with her back pain. The difficulty I found was funding out what was being done for Mum. For example I didn’t know she was having regular physio until I happened to be there one day and saw the Physio. But that was more about me being aware of her care. She was really well looked after and felt loved. The move had not been by choice so we were all relieved that she settled so well.

Was this review helpful?  

Jovani7933 Nov 24, 2016

Leabrook looks great, modern, bright but I have been very disappointed in the care. Instead of being a relief and an assistance to me, my concern and stress levels are the same. Food is not great, but the care is the main concern. I have to continually monitor my mother's condition because she is constantly getting dehydrated and weak and no one seems to notice or care. Both my parents are there with mum in the Dementia unit. They are separated and dad is very frail. Staff refuse to bring them together so they can spend time together so if I don't bring them together, they don't see each other. The lifestyle activities for the memory unit are limited and the amount of staff is very low. There are multiple times during the day that there are no staff to be found at all on the unit. Communication is very poor and whenever you mention this to management, it is denied. I would not recommend this facility to anyone but those who are independent.

Was this review helpful?  6

Jarret7300 Oct 23, 2016

Very little staff at night, not very caring and compassionate

Was this review helpful?  1

Marty2416 Feb 02, 2016

The aged care facility I visit is in a newish building and always looks and smells lovely and clean. Even though there are numerous activities for residents to be involved in, I feel if they were given some type of responsibility they would stay more focused and feel useful. This could be a simple task such as collecting mail, feeding a resident bird or dog, some watering or the like. The lack of responsibility is just something I see makes people age more quickly.

Was this review helpful?  4

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Resthaven Leabrook

Resthaven’s Leabrook location offers easy access to an array of shopping, entertainment, leisure and lifestyle experiences, located within a short distance to shopping centres, cinema, libraries, public transport, churches, parks and reserves.In our warm, safe and homelike environment, new residents are welcomed and supported as they settle in. Our diverse lifestyle program ensures there is always something to do or someone to talk to, if this is your wish.Our stylish dining rooms make meal time a pleasure, with freshly cooked, home-style meals served daily. Resthaven residential accommodation features predominantly single rooms, most with an ensuite bathroom, individual heating and cooling, dementia-specific design features, and an outlook to a garden or courtyard.Resthaven believes that affordable aged care should be accessible to all across the full spectrum of financial means. Contact our friendly Accommodation Enquiries team to discuss the options on 8373 9122.

Available Rooms

Room Name

Standard Single Room

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

From 14.2m2 to 26.8m2 (average: 17.2m2).

Room Description

Resthaven Leabrook maintains high quality facilities enabling excellent care within a friendly and supportive environment. All rooms have a private ensuite individual climate control or heating and cooling built-in-wardrobe call bell curtain power points phone and television connection. Some rooms also have kitchenette.

Common Areas Description

Resthaven Leabrook features
- activity hall
- barbecue area
- cafe
- dining areas
- gardens
- gym
- hairdressing salon
- internet cafe
- laundry
- library
- lounges
- shop

Room Name

Premium Single Room

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

From 17.5m2 to 23.8m2 (average: 19.4m2).

Room Description

Resthaven Leabrook maintains high quality facilities enabling excellent care within a friendly and supportive environment. All rooms have a modern private ensuite individual climate control or heating and cooling built-in-wardrobe call bell curtain power points phone and television connection. Some rooms also have kitchenette.

Common Areas Description

Resthaven Leabrook features
- activity hall
- barbecue area
- cafe
- dining areas
- gardens
- gym
- hairdressing salon
- internet cafe
- laundry
- library
- lounges
- shop

Room Name

Single Room

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

From 16.6 m2 to 17.1 m2 (average: 16.9 m2).

Room Description

Resthaven Leabrook maintains high quality facilities enabling excellent care within a friendly and supportive environment. All rooms have a private ensuite individual climate control or heating and cooling built-in-wardrobe call bell curtain power points phone and television connection. Some rooms also have kitchenette.

Common Areas Description

Resthaven Leabrook features
- activity hall
- barbecue area
- cafe
- dining areas
- gardens
- gym
- hairdressing salon
- internet cafe
- laundry
- library
- lounges
- shop

Room Name

Premium Shared Room

Type

Shared room + ensuite

Occupancy

2

No of rooms

Room size (sqm)

From 25.7 m2 to 29.6 m2 (average: 27.7 m2).

Room Description

Resthaven Leabrook maintains high quality facilities enabling excellent care within a friendly and supportive environment. All rooms have a shared ensuite individual climate control or heating and cooling built-in-wardrobe call bell curtain power points phone and television connection. Some rooms also have kitchenette. The shared rooms are for couples only on request.

Common Areas Description

Resthaven Leabrook features
- activity hall
- barbecue area
- cafe
- dining areas
- gardens
- gym
- hairdressing salon
- internet cafe
- laundry
- library
- lounges
- shop

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