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RFBI Hawkins Masonic Village

3.33 4 Reviews | Write a Review

Operator Average Quality
(29 Reviews)

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Review RFBI Hawkins Masonic Village
4 reviews sorted by Date Rating Type
Brenda7199 May 29, 2015

Good facility , understaffed a, as usual in our aged facilities, not enough RN'S !!! Need more help with end of life issues

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Marilyn Killen May 23, 2015

The building and fittings were new at this time when my mother was admitted to care in a hostel. The staff were quite well trained in their particular areas. The food was very presentable and eatable although you are dealing with very good cooks in their day at home so maybe a few complaints. Quality of lifestyle was extremely good and well being looked after. Overall quality of hostel was very good.

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Annette May 15, 2015

I was disappointed with the care of my mother towards the end of her stay there. When she was in the hostel (low band care) it was very good but once she was moved (for their convenience, not my mothers) it was all downhill and I moved her away to another facility. She was not turned enough and got bed sores.

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Alaina2691 May 14, 2015

My mother was in a number of aged care facilities in Canberra and in the Newcastle area. I have a variety of concerns about the treatment she received. She was in the Salvos short respite place near Woden after 3 months in Canberra hospital. It was a short stay and she had a very bad experience there with a male nurse who did some very awful things to her in her short stay there, like walking in the nude back to her bed from the shower; the Masonic Village at Kippax in Canberra and it was very good - she was in low band care there and it was excellent. When I moved to Newy I applied to have her moved and she got into the hostel at Glendale or Barnsley; it was another Masonic lodge facility. Because she was a big woman they asked that she be moved into the nursing home (this was after some months there) where there were 2 nurses to assist with lifting her. Once she was moved into the nursing home she went downhill fast. I will never go into a nursing home if I can help it after this experience, seeing what it did to my mum.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

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