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Riverview Gardens Aged Care Plus Centre

2 5 Reviews | Write a Review

Operator
The Salvation Army Aged Care Plus (NSW/ACT/QLD)

Operator Average Quality
(34 Reviews)

Room Vacancies:
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  • Quality of information provided
  • Helpfulness of staff
  • Quality of ambiance & general environment
  • Overall quality
  • Quality of building
  • Quality of staff & care
  • Quality of food
  • Quality of lifestyle & wellbeing
  • Overall quality

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Riverview Gardens Aged Care Plus Centre     (07) 3282 1000

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Review Riverview Gardens Aged Care Plus Centre
Quality of information provided
Helpfulness of staff
Quality of ambiance & general environment
Overall quality
Quality of building
Quality of staff & care
Quality of food
Quality of lifestyle & wellbeing
Overall quality
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5 reviews sorted by Date Rating Type
Tia6250 Oct 24, 2018

Was a very bad centre for my grandma. Staff didn't clean properly, cups were left in same area for days, food was horrible. She passed away after only a few months being there.

Was this review helpful?  1

cujolator Oct 24, 2018

My mum was forced to take the first available home available...we had no choice. In the 5 weeks she spent in hospital prior to the home she gained weight and was walking with aid. she was left in a wheelchair and forgotten in the home...i visited every day and witnessed her frailty grow and complained to deaf ears

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Brooks3787 Jul 04, 2018

This facility is disgraceful. Staff are lazy and have no empathy or understanding and certainly no time management skills. Made the terrible mistake of placing my mother here and we lost her after 3 months. Mum spent 6 weeks of that time in acute care as Mum developed a pressure area and subsequently a major infection due to the lack of care she received. Quite simply Mum was neglected. My family took our concerns to the management several times and we were ignored.

Was this review helpful?  2

W Garden Jun 27, 2015

Riverview gardens is a very old centre, well maintained, Most of the carers and staff working there are non- australian and are hard to understand , Not all ) I have trouble understanding them and I wonder how the older residents go. It would be nice to have a Australian sometimes to talk to about our family member.

Was this review helpful?  1

Vivianne5334 Jun 19, 2015

not a good place at all.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Riverview Gardens Aged Care Plus Centre

Riverview Gardens Aged Care Plus Centre is a vibrant aged care centre offering all levels of care including respite care and secure dementia care. The centre is located in Ipswich with easy access to local shops and amenities. Key Features:- Fully accredited and government approved aged care centre- Offering all levels of care including respite care and secure dementia care- Single rooms, most with ensuite- Emergency call system in all rooms- 24 hour access to compassionate care and nursing staff- Freshly prepared meals cooked in house by our professional catering team- Range of personalised lifestyle and wellbeing services- Maintained gardens and vegetable patch- Access to Chaplain for spiritual and emotional wellbeing- Regular Chapel services for various faiths

Available Rooms

Room Name

CATEGORY 1

Type

Single room + ensuite

Occupancy

2

No of rooms

1

Room size (sqm)

Bedroom 14.7sqm

Room Description

Unit within the Centre. The suite offers a private kitchen lounge and dining area bathroom and laundry. The unit is perfect for a couple or a single person looking for privacy and independence.
The unit is furnished with a bed bedside table television connection and telephone connection. The kitchen and living areas are unfurnished. For maximum resident comfort and safety there is an emergency call system in all rooms.

Common Areas Description

Riverview Gardens Aged Care Plus Centre is a vibrant aged care centre originally built in 1989 and later refurbished in 1997 and 2009.

Spread across 20000sqm of land the Centre boasts a number of well positioned outdoor common areas including
- 288.75sqm landscaped gardens and paths
- 56.16sqm covered outdoor area
- Two 2 76.5sqm verandas with outdoor furniture in good condition

Within the Centre residents have access to a range of common areas
- Minimum 24.44sqm lounge areas
- Minimum 31.35sqm dining rooms
- 70sqm Chapel
- 30sqm mens shed

All residents can access facilities and common areas across the Centre.

Please note that all common area sizes listed are approximate.

Room Name

CATEGORY 4

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

Minimum 11.16sqm approx

Room Description

Single room with shared bathroom.

These rooms offer views of the local district and landscaped gardens.

Common Areas Description

Riverview Gardens Aged Care Plus Centre is a vibrant aged care centre originally built in 1989 and later refurbished in 1997 and 2009.

Spread across 20000sqm of land the Centre boasts a number of well positioned outdoor common areas including
- 288.75sqm landscaped gardens and paths
- 56.16sqm covered outdoor area
- Two 2 76.5sqm verandas with outdoor furniture in good condition

Within the Centre residents have access to a range of common areas
- Minimum 24.44sqm lounge areas
- Minimum 31.35sqm dining rooms
- 70sqm Chapel
- 30sqm mens shed

All residents can access facilities and common areas across the Centre.

Please note that all common area sizes listed are approximate.

Room Name

CATEGORY 2

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

15.99sqm approx

Room Description

Large single room with private ensuite.

These spacious modern rooms are in the newest part of Riverview Gardens Aged Care Plus Centre built in 2009.

From these rooms residents have views of the local district and landscaped gardens.

Common Areas Description

Riverview Gardens Aged Care Plus Centre is a vibrant aged care centre originally built in 1989 and later refurbished in 1997 and 2009.

Spread across 20000sqm of land the Centre boasts a number of well positioned outdoor common areas including
- 288.75sqm landscaped gardens and paths
- 56.16sqm covered outdoor area
- Two 2 76.5sqm verandas with outdoor furniture in good condition

Within the Centre residents have access to a range of common areas
- Minimum 24.44sqm lounge areas
- Minimum 31.35sqm dining rooms
- 70sqm Chapel
- 30sqm mens shed

All residents can access facilities and common areas across the Centre.

Please note that all common area sizes listed are approximate.

Room Name

CATEGORY 3

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

Minimum 11.1sqm approx

Room Description

Single room with private ensuite.

These spacious rooms were fully refurbished in 1997 and offer views of the local district and landscaped gardens.

Common Areas Description

Riverview Gardens Aged Care Plus Centre is a vibrant aged care centre originally built in 1989 and later refurbished in 1997 and 2009.

Spread across 20000sqm of land the Centre boasts a number of well positioned outdoor common areas including
- 288.75sqm landscaped gardens and paths
- 56.16sqm covered outdoor area
- Two 2 76.5sqm verandas with outdoor furniture in good condition

Within the Centre residents have access to a range of common areas
- Minimum 24.44sqm lounge areas
- Minimum 31.35sqm dining rooms
- 70sqm Chapel
- 30sqm mens shed

All residents can access facilities and common areas across the Centre.

Please note that all common area sizes listed are approximate.

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