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18 Kingsgrove Rd, Belmore NSW 2192
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Operator Average Quality
(163 Reviews)
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Rosemore Aged Care 1800 243 2273
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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.
Friendly and caring staff. Dad love the food and happy hour.
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2
Great staff.. Look after my mum very well. .
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1
My dad went there for respite care and stayed for 6 weeks. Staff are lovely and always smiling. nothing to complain except the rooms are bit small. My dad is very happy to go back if he needs respite care in the future.
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During my visits there I found that there is always a terrible stench of uncleanliness. A lot of these elderly people are not capable of feeding themselves and due to the fact that the place is under staffed they often aren't fed their whole meal. It is absolutely appalling to treat the elderly who can no longer fend for themselves like that. They are bathed every second day which again is unacceptable. Apart from some of the staff that are friendly, the elderly in this aged care are NOT being cared for as the deserve to be. Depressing place.
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Excellent care and very helpful staff.
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This place is disgusting and a true reflection of how staff will treat your parent/patients. PLEASE!! look else where for care for your loved one. Complaints are treated as a joke no empathy what so ever!! It's a nightmare! Other patients I witness there that cant help themselves are treated with no dignity and left in danger of harming themselves or by other patients while there's no staff to be seen. A waste of government funding here.
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12
This team has absolutely no sympathy nor empathy for the late. Disgusting treatment to family after the passing of a relative that was at Rosemore for more than 2 years. Loss of personal items, lack of care
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3