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Royal Freemasons Centennial Lodge

4.2 5 Reviews | Write a Review

Operator Average Quality
(78 Reviews)

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Review Royal Freemasons Centennial Lodge
5 reviews sorted by Date Rating Type
Digger1/% Apr 11, 2019

Couldn’t fault the care. All staff friendly and welcoming, including cleaners and morning and afternoon tea staff. Visitors are offered tea or coffee or you are able to help yourself any time of the day. Lots of activities to choose from if you wish. A Happy Hour every week. If you have to go into a Nursing Home or respite, this is the place to choose.

Was this review helpful?  1

Arturo7295 Sep 26, 2018

I moved my mother here 2 months ago from another Aged Care home, so I am fortunate to be able to make comparisons. It has a VERY homely and inclusive feel. Though amenities are not ultra modern, everything is clean, furnishing and decorating is welcoming, attractive and feels like home, especially the lounge and sitting areas. Lovely shaded garden, BBQ and outdoor spaces and there is freedom for personal room decoration. Small enough for the staff to know every resident by name and all are so friendly, from care staff to service and admin staff. Care staff are willing to listen, open to discussion and adjusting response to care needs. There are various church services and hymn singing during the month, knitting and art groups and a residents choir. I have to say the Lifestyle staff are passionate and very caring, making sure each resident is included and feels special. There is an excellent and varied activity programme and all residents are invited to take part and choose what they'd like to do. Mum especially enjoys the singing and the Friday "Happy Hour" weekly concert and refreshments, which is such a fun time! So far I am very happy with the response to my mother's needs and the kindness shown her in her new home. Family and friends are always made to feel welcome and to join in. My mum says everyone is friendly and kind to her. I wish to highly recommend Centennial Lodge in Wantirna South and encourage prospective residents and family to visit.

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Erika4142 Apr 20, 2016

Not a lot of care taken with personal belongings. Often gone missing never to be seen again. Food requests ie no soup please. Ignored. Room needs repairs. Torn curtains etc. Been like it 12 months now. Walls damaged not repaired. Smelly pad bins just outside open bedroom door. Complained

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Cornell5761 Sep 24, 2015

Excellent care of my mother, sensitive to her needs and wants. Music, decor and activities attuned to the age and experiences of the residents. Recent focus on men's activities due to increasing number of male residents. Nursing staff are A1, essential in a high care environment. Sensitive end of life care, maintaining communication with family, with appropriate medical care. A caring facility with wonderful staff.

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Otilia7813 Jul 13, 2015

My dad enjoyed his last days in pleasant surroundings .Staff were very attentive ,and standard of general nursing care was excellelent .Food quality ,good ,activities were great . they were more than happy for me to come at odd times as I lived a distance from him .Dr's visits were regular and if necessary very prompt if dad was ill .Very understanding when I requested to assist with his treatment during his palliative care .

Was this review helpful?  1

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Royal Freemasons Centennial Lodge

Popular Centennial Lodge offers secure 24-hour residential care including dementia specific, respite accommodation and palliative care. In total there are 75 beds with 11 large single rooms, 52 standard size rooms and 6 shared rooms. Most rooms look out onto landscaped gardens, courtyard or a veranda. Integrated in the care is an extensive range of specialist health services including general practice, podiatry, physiotherapy, pharmacy and dental services along with a dedicated team of highly trained staff on hand ensures best practice care. Centennial Lodge offers a wide range of social and cultural activities Residents will enjoy individual and group activities and the regular calendar of daily outings to events and attractions. Residents enjoy delicious home cooked meals served in elegant surroundings prepared by our own chef who will consult with the resident to meet any special dietary requirements. Breakfast served in the resident’s room if they prefer.

Available Rooms

Room Name

Regent

Type

Single room + ensuite

Occupancy

1

No of rooms

11

Room size (sqm)

16.2

Room Description

Our Regent rooms are large fully furnished single rooms with a private or shared ensuite.
Rooms include a recliner chair hydronic heating split system air-conditioning and an outward opening window for fresh air.
A double wardrobe with slide out drawers is also provided and the spacious bathroom has functional fittings and a cupboard for resident toiletries.
Rooms are well located to dining room activity rooms and care station. Rooms have a home-like look and feel with most rooms having a sunny aspect and views of the courtyards or garden.

Common Areas Description

Recently refurbished Centennial has plenty to offer with its many wide corridors multiple activity rooms and large spacious atrium style common area. There are lovely spacious garden areas and courtyards one with a beautiful water feature that all have ample outdoor seating which are located near these rooms.

The large lounge room is beautifully presented with its quality fittings furnishings looking out onto the wide front veranda and lush gardens beds.
The main dining room is set with linen tablecloths and comfortable chairs for private dining.

Regent rooms are privately situated and are well positioned near the amenities having a beautiful sunny aspect with views of gardens from the veranda.

Room Name

Heritage

Type

Shared room + ensuite

Occupancy

2

No of rooms

12

Room size (sqm)

25.8 Sq metres

Room Description

Our Heritage rooms are standard shared fully furnished rooms that include hydronic heating split system air-conditioning and an outward opening window for fresh air.
Each resident has a wardrobe with slide out drawers inside. The spacious bathroom has functional fittings and individual cupboard for resident toiletries. Rooms are well located to dining room activity rooms and care station.
The Heritage rooms have a charming home-like look and feel with most rooms very close to the large two courtyards.

Common Areas Description

Recently refurbished Centennial has plenty to offer with its many wide corridors multiple activity rooms and large spacious atrium style common area. There are lovely spacious garden areas and courtyards one with a beautiful water feature that all have ample outdoor seating which are located near these rooms.

The large lounge room is beautifully presented with its quality fittings furnishings looking out onto the wide front veranda and lush gardens beds.
The main dining room is set with linen tablecloths and comfortable chairs for private dining.

Most of the heritage rooms have a beautiful sunny aspect with views of gardens from the veranda.

Room Name

Classic

Type

Single room + shared bathroom

Occupancy

1

No of rooms

52

Room size (sqm)

15.4

Room Description

Our Classic rooms are standard fully furnished single rooms that include hydronic heating split system air-conditioning and an outward opening window for fresh air.
Each room has a double wardrobe with slide out drawers inside. Rooms have a spacious bathroom with functional fittings and a cupboard for resident toiletries. Rooms are well located to dining room activity rooms and care station. Rooms have a home-like look and feel with most rooms having a sunny aspect and views of the courtyards or garden

Common Areas Description

Recently refurbished Centennial has plenty to offer with its many wide corridors multiple activity rooms and large spacious atrium style common area. There are lovely spacious garden areas and courtyards one with a beautiful water feature that all have ample outdoor seating which are located near these rooms.

The large lounge room is beautifully presented with its quality fittings furnishings looking out onto the wide front veranda and lush gardens beds.
The main dining room is set with linen tablecloths and comfortable chairs for private dining.

Classic rooms are well positioned near the amenities and have a beautiful sunny aspect with views of gardens from the veranda.

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