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RSL Care Cunningham Villas Retirement Community

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(28 Reviews)

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Review RSL Care Cunningham Villas Retirement Community
1 reviews sorted by Date Rating Type
Disappointed family member Apr 12, 2019

Very disappointed in RSL. Manager promised the world for my father and we got absolutely nothing back. Extremely poor communication with staff giving medications, i.e. Not crushing tablets. Meals and food was shocking, rooms not very clean. Staff upset because dad was using his buzzer several times for assistance,wanting to go to hospital because of breathing difficulty. Dad had to argue for them to ring an ambulance,as staff didn't think it was urgent enough to call them. And to top it off, when my father passed away, I was contacted and asked to remove his stuff ASAP . Where is the compassion for these elderly residents. My heart breaks for these people. If I would have known before hand, I would have not have put my dad in there. I am so let down, as it was nothing like what I had been told.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

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