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RSL Care SA RSL Villas

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(2 Reviews)

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Review RSL Care SA RSL Villas
2 reviews sorted by Date Rating Type
Jake2113 Jul 18, 2019

My father was in this home a number of years ago and other than a few minor problems, he was well looked after and the staff were great to him even visiting him on their lunch breaks. We placed my mum there towards the end of 2018 and the care and management had changed dramatically, from her first day not receiving an evening meal, carers not attending when the bell was rung etc. Despite being hospitalised a number of times for her breathing whilst living in the facility in the end she was told she had to vacate the Home, her care level was not in the high range. She died a month later. I thank them for the care they provided to my dad but how the Facility had changed in 18 months was a shock. I understand that the building was under renovations at this time but more care could have been afforded to my mother. Could not recommend.

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Nicklaus2771 Apr 05, 2018

the nursing home takes it upon itself to change the way medication is given to residents without the consent of family or doctor. Also the food standards are disgusting, Alway frozen high processed foods given no flavour and when you ask what it is the staff serving the food dont even know what it is. The some staff and make up lies to cover themeselves because they have made the mistake. staff are unfriendly and for those who require more care they make no effort and complain about how long it takes for the residents to complete. There is no CARE in this Aged care home.

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Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About RSL Care SA RSL Villas

RSL Villas comprises six wings, each of which has rooms opening out onto lovely courtyard and garden areas as well a kitchen, dining and lounge area. All rooms are single bedrooms with ensuite.There is a secure memory support unit for residents requiring specialised dementia care services.A range of allied health services are offered in addition to the comprehensive clinical care programs developed specifically for each resident.The lifestyle program offers a broad range of active and engaging activities to promote wellness. Meals are cooked on site daily by a chef, and cater for specific dietary requirements.RSL Villas is adjacent Remembrance Park, which provides a lovely green open space outlook from many rooms. RSL Villas is close to local shopping precincts, cafes as well as Arndale Shopping Centre.

Available Rooms

Room Name

Standard Room

Type

Single room + ensuite

Occupancy

1

No of rooms

55

Room size (sqm)

18.5

Room Description

Private rooms are spacious with large curtained windows adjustable bed built in wardrobe lockable bedside storage a small kitchenette reverse cycle heating and cooling call bell and landline telephone connection. Ensuites include shower with curtaining space for support equipment hand rails and have heating and exhaust.

Common Areas Description

RSL Villas has six wings and each has a lounge dining area and kitchenette. Large windows provide lots of natural light and doors open onto outdoor courtyard areas and gardens. There is a communal dining area providing opportunities to socialise and form friendships.
An extensive range of lifestyle activities are offered daily to support and promote wellbeing.

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