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Seven Hills Aged Care Facility

2.2 5 Reviews | Write a Review

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(26 Reviews)

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Review Seven Hills Aged Care Facility
5 reviews sorted by Date Rating Type
Jerel418 Dec 29, 2018

Seven Hills Nursing Home was a VERY bad experience for my Dad. It was a short stay 8 days !!!

Was this review helpful?  4

dajo31 Nov 17, 2017

Mum has been at seven hills for a number of years. Mum was placed at the extra services unit. Recently, we had to relocate mum to a different facility. Seven hills nursing home was a place of quality under the previous management which indeed cared for its residents and staff. The new facility manager is rude, and seems to be busy smoking ! We have tried to address our concerns with her, unfortunately we were told several times that she is busy. It is really sad to state that the two new managers have ruined it. We had issues with food, cleaning, care and no staff. We wished that the previous manager was still there, He was very professional and knew how to care for residents and staff. what a loss ! I will not be recommending anyone to put their loved ones at the facility.

Was this review helpful?  2

Lucious9022 Mar 09, 2016

Lack of professionalism from staff. Staff unable to recognise behaviours of a patient with dementia, and lack of knowledge to apply strategies. Uneducated staff. Food was ok. Music therapy and activities are ok.

Was this review helpful?  3

Nettie9013 Feb 06, 2016

I needed to put my Dad into Aged Care some months back, I had heard good things about this facility but I am very disappointed!! I am currently seeking placement elsewhere. The RN's appear disinterested, you are lucky if they look at you when you are speaking to them. Buzzer response time is poor, Dad often waits more than 20 minutes for somebody to answer his buzzer, leading to anxiety. The AIN's do their best but often appear to be short of staff. The food looks very unappealing. The facility manager is very abrupt and he states he will look into things but this does not appear to happen. The only positive is the garden out the front, Dad loves to sit out there when we visit

Was this review helpful?  4

lorraine wooldridge Jul 02, 2015

My darling mum (Vera) Has been in her Nursing Home for a few weeks now. I am loosing my loving mum to the Horrid disease Dementia, every day I loose her a bit more then the day before...some Days I am lucky that mum knows my name the other days I am either her Aunty May, or her own mother...The care mum receives is 100% and the safety and food and activity are great...No matter thou how great it all is My darling mum is Disappearing in front of me..But if I did not have the help from all the caring and understanding staff I would not know what to do....thank you Lorraine :)

Was this review helpful?  2

Facility information, including facility name, operator and location provided courtesy of the Department of Social Service's My Aged Care. All reviews are the personal opinion of the reviewer, and do not necessarily reflect the views of Aged Care Reviews Pty Ltd, and are monitored according to the site's Content Guidelines.

About Seven Hills Aged Care Facility

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Available Rooms

Room Name

Ground Level - Extra Service Suites 1-6

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

Rooms range in size from between 15 to 16m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Ground Level - Extra Service Suite 12

Type

Single room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

Room size is 20m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Ground Level - 6,7,15,24

Type

Shared room + no bathroom or ensuite

Occupancy

3

No of rooms

0

Room size (sqm)

Rooms range in size from between 22 to 32m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Ground Level - Rooms 5,8,14,18,20-22

Type

Shared room + no bathroom or ensuite

Occupancy

4

No of rooms

0

Room size (sqm)

Rooms range in size from between 25 to 46m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Level 1 -- Room 29

Type

Shared room + no bathroom or ensuite

Occupancy

2

No of rooms

0

Room size (sqm)

Room size is 18m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Ground Level - Extra Service Suites 7-11

Type

Single room + shared bathroom

Occupancy

1

No of rooms

0

Room size (sqm)

Rooms range in size from between 15 to 16m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Level 1 - Rooms 33-35

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

Rooms range in size from between 11 to 15.7m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Level 1 - Rooms 27-28,36

Type

Shared room + no bathroom or ensuite

Occupancy

3

No of rooms

0

Room size (sqm)

Rooms range in size from between 26 to 30m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Ground Level - Rooms 1-2,10-11,13,16-17,19,23

Type

Shared room + no bathroom or ensuite

Occupancy

2

No of rooms

0

Room size (sqm)

Rooms range in size from between 13.2 to 20m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Ground Level - Rooms 9,12

Type

Single room + no bathroom or ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

Rooms sizes are 13m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Level 1 - Rooms 30-32,37

Type

Shared room + no bathroom or ensuite

Occupancy

4

No of rooms

0

Room size (sqm)

Rooms range in size from between 31.5 to 52m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

Room Name

Ground Level - Rooms 3,4

Type

Single room + ensuite

Occupancy

1

No of rooms

0

Room size (sqm)

Rooms range in size from between 11 to 13.2m2

Room Description

Because its your home we encourage you to bring in personal items and favourite mementos that mean so much and express your style and life. We provide furniture including a wardrobe bedside lockers including lockable drawers and comfortable lounge style chair. Each resident has easy access to a nurse call beside their bed and all beds are electronic for easy care. More details can be found on our website at www.hardiagedcare.com.au

Common Areas Description

Feature Snapshot
Variety of air conditioned dining and recreational areas
Large secure outdoor areas with a gazebo water feature and comfortable seating
Several visitors lounges with amenities to enjoy a cup of tea or coffee with your loved ones relatives or friends TV newspapers and books

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